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Heart to Heart International, Inc.

Every day we help, Every day we give hope.

Lenexa, KS   |  www.hearttoheart.org

Mission

HHI strengthens communities through improving health access, providing humanitarian development and administering crisis relief worldwide. We engage volunteers, collaborate with partners, and deploy resources to achieve this mission.

Ruling year info

1993

Principal Officer

Ms. Kim Carroll

Vice President of Operations

Dan Neil

Main address

PO Box 15566

Lenexa, KS 66285 USA

Show more contact info

EIN

48-1108359

NTEE code info

International Relief (Q33)

Community Health Systems (E21)

Disaster Preparedness and Relief Services (M20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Global Health

Heart to Heart International (HHI) supports healthcare initiatives in more than 130 countries around the world, including the United States. We work with local charities and non-governmental organizations (NGOs) in underserved communities throughout United States and the developing world to address ongoing health concerns by delivering targeted resources. Depending on the situation, ""targeted resources"" can be aid in the form of medicines, medical supplies, trained volunteers or medical and laboratory training. Through its collaboration with the local charities and NGOs, HHI helps broaden access to essential healthcare services and build greater healthcare capacity at the local level. In addition to local charities and NGOs, other resources include individuals, corporations, foundations, community groups and academic centers.

Population(s) Served
Economically disadvantaged people
Families

During a crisis, Heart to Heart Int. works closely with its local charities and NGOs to ensure the aid given will be of real benefit to those affected by the crisis. Assessment of the situation continues throughout the response period to ensure that the help being offered is commensurate with the need. HHI continues to assist people in the affected area until their local healthcare system is functioning at or near, pre-crisis capacity. Because of a 25 year partnership with FedEx, HHI can provide rapid deployment of medical supplies, medicines and hygiene kits to affected areas. For disasters within the US, HHI can deploy its Mobile Medical Unit (MMU), which serves as a clinic on wheels where healthcare providers can see patients in a professional, well-equipped and well-stocked setting. Disaster response is only part of the story, however; HHI must always be prepared for the next disaster. That means that stocks of medical supplies and medicines and Care Kits must be replenished.

Population(s) Served
Adults
Economically disadvantaged people

The Safety Net Engagement Program seeks to expand and increase the capacity of local safety net agencies such as community clinics and homeless shelters by delivering high-quality medical equipment, supplies, and medications for nominal fees. By providing products at extremely low costs, safety net agencies are able to operate with increased budget capacity. Heart to Heart's Community Outreach programs take place through community health events that seek to screen high-risk populations for chronic diseases, and connect them to safety net providers in their area.

Population(s) Served
Economically disadvantaged people
Families

Normally, Heart to Heart's disaster response ends when the local healthcare system regains its previous standard; however, in Haiti, there was little healthcare infrastructure in place prior to the earthquake. HHI decided to stay to help rebuild the local healthcare infrastructure and support community development. Since January 2010, HHI has been working in Haiti on an expanded version of the HHI model, assisting local people, charities and other NGOs.Currently, Heart to Heart Haiti works in eleven clinics, primarily in the southeast part of the country, which is very rural and remote. The clinics are only open part time because of the remoteness of the location and the lack of available medical personnel. When the clinics are open, people will walk for hours over very rough terrain to see a doctor. Heart to Heart employs Haitian doctors, nurses and community health trainers, but also uses medical and other volunteers from the US and around the world, to accomplish its mission.

Population(s) Served
Economically disadvantaged people
Families

Where we work

Accreditations

Charity Navigator 2006

Awards

"Best in America" Seal of Approval 2011

Independent Charities of America

"America's 200 Largest Charities" 2011

Forbes Magazine

Philanthropy 400 2011

Chronicle of Philanthropy

"Top 20 Most Efficient Charities in America" 2011

Forbes.com

Business of the Year 2012

Lenexa Rotary Club (Lenexa, KS)

In recognition of our long term commitment to improving the health of the people of Haiti. 2013

Centers for Disease Control Foundation

One of America's Top Charities - Humanitarian Category 2012

Consumers Digest

4 - Star Top Rating for the last 8 Years 2016

Charity Navigator

Affiliations & memberships

InterAction - Member 1998

Partnership for Quality Medical Donations (PQMD) - Member 1999

Better Business Bureau Wise Giving Alliance - Organization 2013

Olathe Chamber of Commerce 2000

Independent Charities of America 2010

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Heart to Heart International (HHI) strives to achieve its Mission by serving as a comprehensive resource center for individuals and partner organizations focused on strengthening individual, organizational, and community capacity, particularly in areas exhibiting the greatest need. This is accomplished through strategic partnerships designed to improve the existing local capacity to address local needs. The resources and technical assistance provided may impact a wide-range of community needs, for example: primary care, specialty care, diagnostic testing and services (e.g., laboratory), pharmacy, health literacy, clean water, etc. Activities are built upon a solid foundation of volunteer engagement. The emphasis placed on monitoring and evaluation activities provides the opportunity for advocacy, strengthened partnerships, and sound organizational practices.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Individuals and underserved communities with limited or no access to healthcare.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve

  • What significant change resulted from feedback?

    Our Covid-HHI's Point of Care 19 vaccination program serves racial and ethnic minorities in under resourced communities. Our initial program design included data collection that inhibited some individuals from accessing our services. We no longer request that information. HHI's Point of Care (PoC) Lab Program installs (PoC) laboratory equipment, reagents and training in Free Clinics in the US and abroad. These tools allow providers to diagnose and treat (ie A1c as a marker for control of diabetes) in one visit, thus improving patient outcomes. We collected aggregated data from clinics and confirmed proof of concept prior to expanding the program. HHI also has a validated selection process for which clinics are likely to succeed long term. HHI is now using this data to expand the program

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is challenging to collect feedback while providing care following sudden onset disaster.

Financials

Heart to Heart International, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Heart to Heart International, Inc.

Board of directors
as of 10/20/2021
SOURCE: Self-reported by organization
Board chair

Mr. Art Chaudry

Art Chaudry

President / CEO - Swope Community Enterprises

Gary Morsch

Community Volunteer

James Kerr

Price Chopper Pharmacy

Jim Mitchum

CEO - RegaloRx

Carla Duryee

Carla Duryee Consulting

Jon North

MidAmerica Nazarene University

David Allyn

Allyn Family Foundation

Susan Garrett

University of Missouri - KC

Austin Bickford

BicMedia

Daniel McClain

Seigfreid Bingham

James Zeeb

Assistant Chief & Training Cheif KC KS Fire Dept.

Wendy Blackburn

InTouch Group

Larry Downey

Organizational demographics

SOURCE: Self-reported; last updated 6/16/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data