Way Back Inn, Inc.
Rebuilding lives
Programs and results
What we aim to solve
Way Back Inn helps people recover from an addiction to alcohol, chemical substances (such as opioids), and gambling. In Northern Illinois, 9.2% of people have been diagnosed with a substance use disorder, 5% have a gambling use disorder, 6.1% have had a major depressive episode, and opioid use disorder continues to rise. The opioid, alcohol, gambling, and mental health crises are interrelated because a high percentage of people cope with symptoms of untreated mental health conditions by using substances such as drugs or alcohol. Only 10.8% of those who need treatment actually receive it at a specialty facility, and for those who are under-insured, the percentage is even smaller. This persistent shortfall leaves the majority of those under-served individuals without access to treatment or other resources essential to recovery.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Extended Residential Care
Our core program is the Extended Residential Care program, where we provide a much needed residential setting where participants receive personalized addiction therapy, stress reduction training, nutritional guidance, and financial management training. Each participant lives in one of our Extended Residential Care facilities from 90 days to one year, and approximately 64% have successfully achieved sobriety after going through our program.
Where we work
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Extended Residential Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
An important part of our treatment is that each participant receives personalized mental health care.
Number of participants counseled
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Extended Residential Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Each participant receives personalized counseling, as well as group counseling.
Number of clients in residential care
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Extended Residential Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Our participants live in one of our residential facilities from 90 days up to one year.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our primary goal for each participant is a sustained, long-term recovery from their addiction. This includes a re-engagement with employment, and a healing of the relationship with their family. Addiction to alcohol, chemical substances, and gambling can have terrible effects on the person, their family, and the community. Our experience tells us that a significant percentage of people with these issues can be helped to become valuable members of society again.
Since its founding in 1974, the purpose of Way Back Inn was to help individuals overcome their addiction to alcohol, chemical substances, or gambling. We have four residential treatment homes, and thousands of people have been helped with the support of our dedicated and highly trained staff.
Way Back Inn has always been especially interested in helping those who were most needy in the community. 90% of the participants who come to Way Back Inn have no insurance, or are on Medicaid, and are lower-income individuals, at or below the Poverty level. Many are Veterans. Most have no other place to turn, and many have been homeless before coming to Way Back Inn. Way Back Inn is committed to providing a valuable life-changing experience for these individuals.
Way Back Inn is an important member of the local community, and part of our purpose is to work closely with many local businesses both to educate them about these addictions, and to help their workers who may benefit from our assistance.
What are the organization's key strategies for making this happen?
Way Back Inn provides several programs that address vital aspects of the recovery process, which provide a continuum of services that helps lead to successful outcomes. Our services include an Intensive Outpatient Program, an Extended Residential Care Program, a Gambling Outpatient Program, DUI Services, a Family Program, Specialty Court Programs, an Anger Management Program, a Stress Management Program, and a Continuing Care Program. This complete package of services has been developed and continually improved since we began in 1974. Thousands of participants have benefited from our programs, and have gone on to lead re-built and successful lives.
What are the organization's capabilities for doing this?
The highly qualified staff of Way Back Inn have advanced degrees in mental health and addictions counseling. Way Back Inn programs are licensed by the Illinois Department of Human Services and the Division of Substance Use Prevention and Recovery. We are accredited by CARF International (Commission on Accreditation of Rehabilitation Facilities). We have four residential treatment homes located in the near west suburbs of Chicago, where we serve approximately 180 people per year.
What have they accomplished so far and what's next?
Since our founding in 1974, Way Back Inn has helped thousands of people overcome their alcohol, chemical substance, or gambling addictions. Our primary goal for each participant is a sustained, long-term recovery from their addiction. Under the guidance of our highly trained staff, approximately 64% of the people who participate in our program have successfully achieved sobriety by the end of the program, and have once again become productive members of the community. This includes a re-engagement with employment, and a healing of the relationship with their family.
The need for our services is great. The Chicago area has one of the largest populations of people with these addictions, and we are one of just a few organizations that help people with no insurance. We are able to treat approximately 180 people per year, but with increased resources, we could serve many more.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Way Back Inn, Inc.
Board of directorsas of 07/24/2024
Terry Herbstritt
Terry Mahoney
Terry Herbstritt
PACCT Learning Center
Meg Larson
Brennan & Clark
Raymond Soucek
Mark Talluto
Blue Cross Blue Shield
James Labuda
Isiah Brandon
Maywood Trustee
Pat Carroll
Jennifer Hubl
@properties-Western Springs
Dagmar Porcelli
ASG Staffing
Christopher J Rich
Kevin Hacker
Exelon
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 07/24/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.