Assistance League of Salt Lake City

Transforming Lives * Strengthening Community

Salt Lake City, UT   |  www.alslc.org

Mission

Assistance League® of Salt Lake City is a nonprofit organization whose volunteers serve children and adults in our community through hands-on philanthropic programs. Assistance League serves people in the Salt Lake Valley, Ogden and Park City.

Notes from the nonprofit

Assistance League of Salt Lake City faced trials and opportunities during the recent pandemic years. Demand for our programs increased and we prioritized program spending and expenses, unsure of the impending financial impacts. Fortunately, foundations, corporations and individual donors were remarkably generous, allowing our core programs to reach thousands more individuals than prior years. We exist to strengthen the confidence, health and development of the people we serve through the careful use of our valuable financial and human resources. To our donors, supporters and members, thank you for your trust, commitment and belief in our mission.

Ruling year info

1975

Principal Officer

Ms. Debra Wilkerson

President-Elect

Ms. Diane Mackin

Main address

PO Box 9353

Salt Lake City, UT 84109 USA

Show more contact info

EIN

51-0139592

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

Thrift Shops (P29)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Assistance League of Salt Lake City is working to address unmet needs in our community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Act III

Assistance League members entertain seniors living in care facilities with lively , familiar songs and dances

Population(s) Served
Seniors

Operation School Bell provides bundles of new school clothing to approximately 5,000 children in need each year.

Population(s) Served
Children and youth

Operation Healthy Teeth provides urgent dental care to children with no other means of receiving that care. Dental care providers volunteer time and expertise; Assistance League covers other costs.

Population(s) Served
Children and youth

Community groups refer adults entering the workforce or attending school who are in need of appropriate clothing to Assistance League. Recipients receive $40 worth of clothing from our thrift store as well as gift cards for hair care and shoes and a hygiene kit.

Population(s) Served
Adults

Assistance League Consociates Auxiliary makes sets of necessary newborn baby items to give to mothers in need in area hospitals.

Population(s) Served
Infants and toddlers

Assistance League Consociates Auxiliary provides kits of clothing and personal care items to victims of sexual assault. We work with hospitals and the Rape Recovery Center to ensure that victims have appropriate clothing to wear home from the hospital.

Population(s) Served
Adults

Our volunteers read books to children in Head Start classes, giving a book to each child in the class. We also give each child a toothbrush and toothpaste and, using puppets, demonstrate the correct way to brush teeth. The program has expanded to include providing books to Title I schools.

Population(s) Served
Infants and toddlers

Eye on the Community addresses emerging needs in the community not met by our other programs. This program has provided laptop computers to outstanding alternative high school graduates who are continuing their education at a community college or other educational institution. The program also works with the Homeless Youth Outreach Center to provide basic necessities, bus tokens, sleeping bags, etc. to homeless youth.

Population(s) Served
Adolescents

Where we work

Accreditations

Better Business Bureau Accreditation 2021

Awards

2022 Community Legacy Resource Award 2022

People Helping People

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To continue our philanthropic programs and be a source of support and help for people of all ages who are in need of the services we provide.

Continue policies that have made our programs successful; to identify unmet community needs and expend surplus funding to meet those needs; grow our member base.

Our volunteers commit to supporting our regular and extra outreach programs and surplus funds allow us to provide more support to people in need in our community. Assistance League Thrift Shop continues to increase its revenues every year, providing more financial support for our programs.

In 2018 - 2019, Assistance League of Salt Lake City gave 86 cents of every dollar spent back to the community though the following programs:
Operation School Bell® - Distributed bags of new school clothing to almost 5,000 elementary school children; 262 middle school students were served through our Old Navy shopping events.
Operation Healthy Teeth provided urgent dental treatment to a record 217 children in need.
Book Bank volunteers read to 1,758 Head Start children, provided each with a new book and dental care products. Book Bank also gave 2,000 books to Title I schools to support summer reading.
Brighter Tomorrows gave clothing to 195 clients re-entering the work force or returning to school and who were referred social service agencies.
Act III entertained over 1,400 seniors in care facilities.
Over 2800 individuals were served by our Consociates Auxiliary. Baby Bundles provided 1,100 layettes and baby care items to new parents;
Working through the Rape Recovery Center, Assault Survivor Kits® provided clothing and toiletries to 1,700 victims of sexual assault.
Eye on the Community provided over 300 children, teens and homeless hospice patients with goods and services.
Assisteens® Auxiliary served over 650 children, teens, seniors and the homeless with needed goods and services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Assistance League of Salt Lake City is a all-volunteer nonprofit organization that serves to improve the lives of children and adults in our community through hands-on philanthropic programs. Through the Assistance League's eight programs, it serves over 32,000 individuals including school children from Title 1 schools (clothing, books and dental care), new mothers and their babies, victims of sexual assault, and providing appropriate clothing and supplies to people re-entering the workforce. If funds permit, the organization also serves emerging needs in the community as they arise.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Feedback from the participating hospitals in the Baby Bundles program revealed that changes needed to be made in the items included in the bags to make them more useful for the mother and the child. Feedback from the school counselors revealed that the students would rather have jogger pants than jeans. The use of electronic communication (email, text, etc.) is preferred by counselors rather than phone and voicemail. These small changes have improved the productivity and satisfaction with the programs.

  • With whom is the organization sharing feedback?

    The people we serve, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking for feedback is critical to ensuring that the organization's programs remain relevant, useful and appreciated by the recipients of our mission. Making changes in response to their feedback lets them know that we are listening and responding.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome,

Financials

Assistance League of Salt Lake City
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Assistance League of Salt Lake City

Board of directors
as of 09/01/2022
SOURCE: Self-reported by organization
Board chair

Ms. Debra Wilkerson

No Affiliation

Term: 2022 - 2023

Diane Mackin

No Affiliation

Ana Facelli

No Affiliation

LuAnne Lewis

No Affiliation

Kathy Shand

No Affiliation

Lynda Larsen

No Affiliation

Kathy Ogden

No Affiliation

Jackie Daniels

No Affiliation

Linda Stimpson

No Affiliation

Elizabeth Quealy

No Affiliation

Trish Oba

No Affiliation

Kim Shemwell

No Affiliation

Tiffany Hall

No Affiliation

Carol Coulter

No Affiliation

Valerie Mercer

No Affiliation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/1/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

The organization's co-leader identifies as:

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/01/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.