Meals on Wheels Plus, Inc.

Driving Away Hunger

aka Meals on Wheels Plus   |   Abilene, TX   |  www.mealsonwheelsplus.com

Mission

The mission of Meals on Wheels Plus is to enhance the quality of life for seniors and other eligible adults by providing nutritionally balanced meals and supportive services.

Ruling year info

1977

Executive Director

Mrs. Betty L. Bradley

Assistant Director

Mrs. Christy Shaw

Main address

PO Box 903

Abilene, TX 79604 USA

Show more contact info

EIN

51-0148188

NTEE code info

Meals on Wheels (K36)

Health - General and Rehabilitative N.E.C. (E99)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Meals on Wheels Plus, Inc.

Meals on Wheels Plus provides hot nutritionally balanced meals at noon for seniors, (age 60 and older), and younger adults (ages 18 to 60) who have one or more disabilities. Individuals must be unable to provide balanced meals for themselves and need the service. Hot meals are produced on site and delivered five days a week by trained volunteers to those in need in our service area. Meals are delivered in the Abilene, Ballinger, Hamlin, Hawley, Hodges, Hamby, Eula, Potosi, Ovalo, Rowena and Winters areas.

In addition to delivery of meals trained volunteers check on the well-being of each person on their route. They are trained to respond appropriately if someone doesn't answer the door or is having a medical emergency. They also provide friendship and deliver meals to many people who will not see anyone else all day long.

Population(s) Served
Seniors
Economically disadvantaged people

Meals on Wheels Plus provides free dog and cat food to recipients on our program that, due to financial challenges, cannot afford to purchase food for their pets.

Population(s) Served
Seniors
Economically disadvantaged people

Meals on Wheels provides a brown paper sack of self stable food items and toiletries once a month to a limited number of Meals on Wheels Recipients who are food insecure, low income and can't afford enough food for their other meals. These include individuals with high medical expenses, grandparents raising grandchildren, individuals with no income, etc.

A list of available items is sent with each grocery order for the Recipient to use to select what they would like to have the next month. A stamped self-addressed reply envelope is included for them to use.

Population(s) Served
Seniors
Economically disadvantaged people

Meals on Wheels Errand Service is available to meal Recipients who have no other way to get groceries or take care of business. A volunteer provides the errand service to a very small number of meal Recipients.

Population(s) Served
Seniors
Economically disadvantaged people

Ensure or Glucerna, for diabetics, is available for Meals on Wheels Recipients who need a nutrition suppliment.

Adult briefs and bed pads are available for Meals on Wheels Recipients who need these items and cannot afford to buy all they need each month.

Population(s) Served
Seniors
Economically disadvantaged people

A limited number of Meals on Wheels Recipients pets can receive a free annual exam, inoculations, heart worm medication & flea and tick control for a year. In addition treatment for minor health issues like ear infection is provided. A volunteer provides transportation for the pets to the vet and back home following their visit.

Population(s) Served

A partnership with the Abilene Public Library makes possible delivery of library books of the meals Recipients choice when they are unable to visit the library themselves. The Recipient selects the books they would like, the library staff selects three books for each person enrolled on this program and the books are delivered by the volunteer with their lunch for the day.

Population(s) Served

Free electric fans are provided to low income meals clients who need them in the summer.
Free space heaters are available in the winter.
Free microwaves are available when needed.

Population(s) Served
Seniors
Economically disadvantaged people
Seniors
Economically disadvantaged people
Seniors
Economically disadvantaged people

Where we work

Awards

Award of Excellrnce 2008

Community Foundation of Abilene

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Frail Seniors and Adults ages 18 to 60 with one or more disabilities who are unable to provide balanced meals for themselves and need this service. Individuals needing home delivered meals are served regardless of their financial status. Those able to make a donation for the service are asked to do so. However, about 90% of those served are low income and are unable to make a donation. They receive the meals free of charge.

  • How is your organization collecting feedback from the people you serve?

    Paper surveys, Case management notes, reports from volunteers delivering meals ,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    During COVID-19 we modified some of the delivery methods. Clients were sent information from time to time informing them that the cooks, staff and volunteers were wearing masks, staying home when sick, etc. They were also given options for delivery of meals that dramatically reduced direct contact with the delivery volunteers. Rather than the volunteer handing the meal to clients, the meal could be placed on a table or chair outside the front door. Or placed in a plastic bag with handles and hung on the door knob. The volunteer would then ring the doorbell or knock and step back six feet. They would wait until the client came to the door to get their meal before leaving. If the client did not come to the door, they would try to reach them by phone.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    We try hard to meet the expectations of the clients. We work to have variety in the meals prepared. To make sure the food is seasoned well, is easy to chew and looks nice in the meal tray. We work to develop an attitude of service among all the staff and volunteers.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is hard to come up with good questions to ask people, It is difficult to identify actionable feedback,

Financials

Meals on Wheels Plus, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Meals on Wheels Plus, Inc.

Board of directors
as of 06/02/2022
SOURCE: Self-reported by organization
Board co-chair

Dr. Barry Moak

Doctor of Medicine in Private Practice

Term: 2021 - 2023


Board co-chair

Mr. Jonathan Sharp

Retired Business Owner

Term: 2021 - 2023

Reed Stafford

Hendrick Medical Center

Jonathan Spencer

Armament Shield

Clay Collier

Kirby Smith Machinery

Tom Hawkins

Hawkins Air Conditioning

Bill Hoogstra

Retired Abilene State Supported Living Center & Retired Military

Ken Baker

Retired Insurance Agent & Now Business Owner

Karen Barlow

Owner - Changing Seasons Senior Transition Management

Daisy Bergeron

American Cancer Society

Rob Chastain

Retired Military & Retired Meals on Wheels Staff Member

Katie McCracken Gore

Attorney in Private Practice

Elizabeth Morris-Brown

Elmwood Funeral Home

Jaime Pena

Ben E. Keith Foods

Angelita Rodriguez

Coleman County State Bank

Bill Shelton

Bill Shelton, CPA

Charles Shira

Retired State Auditor

Joel Wilks

Taylor County

Etta Woodard

Retired Insurance Agent

Jill Teague

Big Country Eye Center

Allan Farmer

Abilene Home Away From Home

Morris Hardin

Benmark Supply Company

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 06/02/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data