PLATINUM2022

WildCare

Live well with wildlife

aka WildCare   |   San Rafael, CA   |  www.discoverwildcare.org

Mission

WildCare’s mission is to advocate for wildlife for a sustainable world, and we actively pursue this mission through nature education, wildlife medicine, advocacy, and community outreach. Through partnerships with schools, collaborations with other organizations, educational programs and activities, internships and volunteer opportunities, we make a positive difference in our community.

Ruling year info

1975

Executive Director

Ellyn R. Weisel

Main address

76 Albert Park Lane

San Rafael, CA 94901 USA

Show more contact info

EIN

51-0172331

NTEE code info

Wildlife Preservation/Protection (D30)

Primary/Elementary Schools (B24)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our local Northern California wildlife is under increasing threats from a rapidly changing climate and from other human-related impacts—ranging from destruction of natural habitats, to debilitating interactions with cars or domestic pets, to entanglements and consumption of plastics and other trash, to inhumane traps, poisons and exclusion practices. As we witness the impacts of human-caused wildlife and climate emergencies here in the Bay Area and across the globe, we also recognize the increasingly urgent need for science-based environmental education for our youth. Yet, current school curricula in this area are often severely lacking or simply nonexistent due to limited resources and financial constraints.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

WildCare

As the premier organization for wildlife medicine and environmental education in Northern California, WildCare's mission is to advocate for wildlife for a sustainable world. The organization was founded through the 1994 merger of two prominent grassroots organizations, the California Center for Wildlife and the Terwilliger Nature Education Center. Our Terwilliger Nature Education Programs have evolved from the work of environmental education pioneer Elizabeth Terwilliger, whose hands-on, experiential teaching methods inspired generations of children and their families to love and protect nature. Our Wildlife Hospital, led by our Medical Staff and on-site veterinarian, serves as a first responder for ill, injured and orphaned wild animals in seven Bay Area counties.

Since our founding, WildCare’s education programs have connected more than one million children and adults with the region’s magnificent wildlife and natural areas, and our Wildlife Hospital has provided life-saving treatment to more than 120,000 wild animals. Today, our comprehensive programs in wildlife medicine, environmental education, wildlife advocacy, and outreach continue to help our Bay Area communities navigate the expanding boundaries where humans and wildlife interact. Each year, WildCare treats more than 3,000 wild animal patients in our Wildlife Hospital and engages more than 35,000 children and adults in eight Bay Area counties with our full suite of environmental education programs.

Population(s) Served
Children and youth
Adults

Statement of Need

Human habitation continues to expand into the wildlands that surround our urban centers, creating shared environments for people and wildlife. An unfortunate consequence of these shifting boundaries is the impact on our wild animal neighbors. As a full-service, open-admission wildlife hospital with a staff veterinarian, WildCare bears witness to these impacts first-hand; we are consistently the first place that thousands of Bay Area residents turn during wildlife emergencies.

Nearly 90% of patients come to us injured as a result of negative interactions with humans. We treat more than 3,000 injured, ill, and orphaned wildlife from as many as 200 different species annually. Our primary goal is to restore all of these patients to full health so they can survive on their own in the wild. More broadly, our goal extends to wildlife preservation; by treating individual animals, we play a role in helping to maintain species populations, which in turn supports healthy ecosystems that benefit both humans and animals.

WildCare’s Wildlife Hospital

Our senior Medical Staff of five provide the highest quality care for our wildlife patients. Upon intake, patients receive a comprehensive diagnosis and treatment plan by our staff, as well as individualized meal plans and housing configurations based on their species and medical needs, throughout their recovery. We treat a variety of conditions—including more severe injuries that require surgery and specialized care, like wound sutures, fracture setting, or physical therapy—using the most current veterinary medical techniques. Our full-time staff veterinarian ensures we can offer these specialty procedures in-house and as soon as possible; under her guidance, we’ve also upgraded and expanded our treatment protocols using the latest advancements in wildlife medicine and care.

Our Wildlife Hospital offers services year-round; our clinic accepts patients from 9 am to 5 pm, Monday through Friday, and we also offer after-hour emergency services and Hotline operators who answer calls 365 days a year. During “baby season” (April - August), when our hospital experiences higher patient volumes from the hundreds of orphaned baby animals we receive, we hire seasonal part-time wildlife technicians to ensure we meet the demands of our wild animal patients and the communities we serve.

Hospital Volunteer/Intern Program

In support of these activities, our Wildlife Hospital also relies on the commitment of more than 300 trained volunteers/interns. Our Hospital Volunteer and Intern program is absolutely essential to our program’s success, and our leveled training program offers clearly defined paths and advancement opportunities supported by best practices in administering wildlife medicine training materials, modules and tests. Our volunteers who advance to new roles (Team Lead, Shift Supervisor, Advanced Intern) help ensure continuity of care and safe protocols—while representing a new generation of wildlife advocates and professionals.

Industry Expertise and Accomplishments

Together, our Medical Staff has more than 50 years of experience in wildlife medicine. They are active participants in the National Wildlife Rehabilitators Association and the California Council for Wildlife Rehabilitation; they also hold a membership in the Oiled Wildlife Care Network, a recognized international leader in oiled wildlife response facilitated through UC Davis School of Veterinary Medicine. WildCare’s Medical Staff also provided emergency response relief during the 2018 and 2019 Northern California fires. Our research has brought WildCare into the research laboratories at the University of California at Davis School of Veterinary Medicine and California Fish and Wildlife’s Investigations laboratory.

Population(s) Served
Adults

Statement of Need

With the rapid and devastating impacts of climate change, there has never been a more urgent need for environmental education than now; and yet, current school curricula in this area is often severely lacking or simply nonexistent due to limited resources and financial constraints. WildCare is uniquely positioned to bridge that gap by offering experiential programming that inspires students to think critically about the natural world and their role in protecting it—all while learning important scientific principles that align with California’s Next Generation Science Standards (NGSS). Our goal is to foster a future generation of informed, conscientious, and engaged environmental stewards who will work together to protect wildlife and our shared environments.

WildCare's Environmental Education Program

Led by our Director of Education, WildCare’s Education Department staff of four—along with more than 40 highly trained volunteers—delivers a standards-based environmental curriculum that empowers students to learn science by doing science.

Our Terwilliger Nature Education programs encompass four main offerings that promote science-based learning about wildlife and the environment. These offerings include guide-directed Nature Hikes to explore the characteristic habitats and rich biodiversity on the trails and open spaces of Marin County; our Nature Van, or mobile science exhibit, that delivers a wide array of taxidermy and engaging bio-facts directly to the classroom; our Wildlife Ambassador program that travels to schools to showcase several of our live, non-releasable educational animals and teaches ways to protect wildlife in our shared environments; and finally, our Courtyard Tours, which provide the opportunity to observe natural behaviors and learn about the adaptations of our ambassador animals.

Partnerships for Enhanced Learning

In an effort to enhance our programs and expand our impact on Bay Area youth, we also partner with other local environmental and science education-based organizations, such as the Marin Environmental Literacy and Learning Collaborative. Their Science Pathway is a comprehensive set of environmental educational programs for third-grade students that builds a deeper understanding of environmental literacy, while supporting teachers in meeting California’s NGSS. WildCare also partners with the Marin County Office of Education as part of a grant to promote equitable and inclusionary practices in the arts and STEAM education across the North Bay. We continue to look for opportunities to collaborate with local organizations to define potential new areas of study.

Scholarships for Expanded Impact

WildCare’s Scholarship Fund helps students from underrepresented communities receive environmental education experiences that expand their worlds, promote academic achievement, and provide the foundation for environmental stewardship. Our scholarships are available to cover program fees and transportation costs; in many cases, it’s the only way that educators can afford these trips and presentations for their students.

Population(s) Served
Children and youth
Adults

As part of our comprehensive approach to wildlife medicine and care, WildCare also offers a free consultation line to our Bay Area community to provide information and guidance for wildlife inquiries. Our Living with Wildlife consultation phone line is available from 9 am to 10 pm, 356 days a year (emergency calls only after 5 pm).

Composed of staff and highly trained volunteers, our wildlife consultants answer animal-related general inquiries and provide advice and direction on how to help injured wildlife; navigate complicated wildlife interactions; and evaluate the opportunities to reunite fallen nesting babies with their parents. We also inform callers on effective and long-term solutions to resolving conflicts with wildlife, with solutions that may include, for example, removing attractants as a way to prevent animals from accessing a structure.

Our wildlife phone consultants can connect callers to local wildlife agencies such Marin Humane, a nonprofit that performs animal control duties for the County of Marin, to transport injured wildlife to WildCare for treatment. As we receive more than 10,000 calls on average in a single year—with 11,359 in 2019—our consultation line is clearly an important resource for our community and is a key component in our cycle of wildlife advocacy and care.

Population(s) Served
Adults

The Wildlife Solutions Service offer fee-based site assessments for property owners on how to humanely discourage wildlife populations from setting up long-term residence in yards and structures. The information provided serves as an alternative to trap and release methods proven to be inhumane and ineffective.

Population(s) Served
Adults

The mission of the Hungry Owl Project is to reduce the need for harmful pesticides and rodenticides by encouraging natural predators. At WildCare, we strive to help owls by providing and maintaining nesting boxes, and by conducting research and monitoring of local owl populations. We are committed to educating the public about these nontoxic and sustainable pest management practices.

Population(s) Served
Adults

WildCare continues to play a significant role in advocacy efforts throughout the Bay Area and beyond to influence legislation and actions that impact the environment we share with wildlife. By keeping close tabs on legislative policies and human behaviors that threaten the welfare or habitat of wild animals, our Advocacy Team determines when it’s imperative to speak out for positive change.

Over the years, our team has been instrumental in communicating action alerts to the public via our website, press releases, and social media so that community advocates can be informed of the issues—and be empowered to take action, whether through petitions, attendance at public meetings, or through direct actions or prevention plans in their own communities. In addition, our Advocacy Team meets with state and federal legislators, government organizations, regulatory agencies, and other advocacy groups, and serves as the industry expert in humane wildlife management techniques by leveraging up-to-date research gleaned from in-house data collection that supports our positions on specific initiatives.

WildCare is in the unique position to advise and inform on issues affecting wildlife. Our Wildlife Hospital treats more than 3,000 wild animals each year, and our staff sees first-hand the adverse effects of human activities on the patients we treat. From the hundreds of baby birds we receive each season due to habitat destruction; to the sea birds or other mammals caught in fishing lines and nets; to the predators and other animals who test positive for rat poison, or become ensnared in traps; our staff has an extensive database of research on these issues.

WildCare also shares data and findings with industry organizations, such as Marin Humane, California Department of Fish and Wildlife, California EPA’s Department of Pesticide Regulation, US Fish and Wildlife Service, and US Environmental Protection Agency.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of wild animal patients admitted

This metric is no longer tracked.
Totals By Year
Related Program

Wildlife Medicine Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Our Wildlife Hospital cares for thousands of wild animals from as many as 200 different species each year. We provide ongoing care for our patients seven days a week, fifty-two weeks per year.

Number of students enrolled

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adolescents, Children, Preteens, Low-income people

Related Program

Environmental Education Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

WildCare’s Terwilliger Nature Education Programs teach K-12 students environmental literacy through experiential learning that aligns with California’s Next Generation Science Standards.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Through a complementary cycle of programs that includes wildlife medicine, environmental education, and wildlife advocacy, WildCare strives to empower our communities with the knowledge and resources to protect wildlife and our shared environments for a sustainable world.

Through our wildlife medicine program, we aim to provide the highest quality of care and best practices in wildlife medicine, while contributing to advancements in the field. Our ultimate goal is to release our animal patients to be healthy and wild, while helping species populations within our fragile Bay Area ecosystems. At the same time, through a comprehensive suite of education programs, we aim to inspire a new generation of informed and engaged environmental stewards who work together to protect wildlife and our shared environment.

Our strategies to address these goals are realized through our fully developed program areas:

• Wildlife Medicine - As the only full-service, open-admission wildlife hospital with a staff veterinarian between San Mateo and Sonoma Counties, WildCare is consistently the first place to which thousands of Bay Area residents turn during wildlife emergencies or when they find an injured or orphaned wild animal. Our highly trained Medical Staff, supported by 300+ volunteers, treats more than 3,000 injured, ill, and orphaned wildlife from as many as 200 different species annually using the latest advancements and best practices in wildlife medicine and care.

• Environmental Education - Our environmental education programs for Bay Area children and schools range from guide-directed nature hikes that explore the rich biodiversity of the region’s redwood trails and open spaces, to interactive classroom presentations and center tours offering up-close wildlife encounters and fascinating bio-facts. Our programs support state science standards through a hands-on curriculum that connects students to the most urgent issues facing our environment today. We also serve underrepresented youth and communities through program and transportation scholarships, community partnerships, and free family programming.

• Advocacy and Outreach - WildCare plays a key role in advocacy efforts throughout California and beyond to influence legislation and actions that impact the environment we share with wildlife. We also offer a Living with Wildlife Hotline that provides more than 10,000 callers each year with humane techniques to navigate wildlife interactions; and we keep the community informed about wildlife issues, patient stories, and other resources through our website, social media, and a bi-annual newsletter.

Our senior Medical Staff of five provides the highest quality care for our wildlife patients; together, our Medical Staff has more than 50 years of experience in wildlife medicine. All of our wildlife patients receive comprehensive diagnoses and treatment plans, as well as individualized meal plans and housing configurations based on their species and medical needs, throughout their recovery. Our full-time staff veterinarian ensures we can offer specialty procedures and surgeries in-house and as soon as possible; under her guidance, we’ve also upgraded and expanded our treatment protocols using the latest advancements in wildlife medicine and care. In support of these activities, our Wildlife Hospital also relies on the commitment of more than 300 dedicated volunteers/interns, highly trained by our Medical Staff through a comprehensive training program.

Our Medical Staff are active participants in the National Wildlife Rehabilitators Association and the California Council for Wildlife Rehabilitation; they also hold a membership in the Oiled Wildlife Care Network, a recognized international leader in oiled wildlife response facilitated through UC Davis School of Veterinary Medicine. Our research has brought WildCare into the research laboratories at the University of California at Davis School of Veterinary Medicine and California Fish and Wildlife’s Investigations laboratory.

Our Education Staff of four also boasts many years of experience and expertise in the field of environmental education. The staff delivers our entire line-up of education programs—onsite at WildCare, on the nature trail, or in classrooms across the Bay Area. Our Education team has focused on creating and updating our curriculum to ensure that our programs support California’s Next Generation Science Standards (NGSS) while incorporating real-world examples and relevant content. Staff also manages a corps of more than 40 volunteers, coordinates program delivery, and awards scholarships to reach students from all backgrounds. Our Director of Education has more than 35 years of experience in the field of environmental education and has led a variety of environmental programs and outdoor schools on both coasts. Each year, WildCare engages more than 35,000 youth and adults in our programs.

Our Director of Advocacy is a lifelong advocate for animals and an animal protection activist for the past 20 years. She has led WildCare’s longitudinal study on the harmful effects of rodenticides (rat poison) on wildlife and represents WildCare at conferences and through regulations affecting wildlife, including state and federal legislation. Most recently, she represented WildCare as a vocal opponent to the US Fish and Wildlife proposal to dump rodenticide pellets on the biodiverse and eco-sensitive Farallon Islands.

• Since our founding, our education programs have connected more than one million children and adults with the region’s magnificent wildlife and natural areas; our Wildlife Hospital has provided life-saving treatment to more than 130,000 wild animals from as many as 200 species.

• Our school programs teach environmental concepts and principles to over 11,000 Bay Area students annually, inspiring the next generation of environmental stewards while reaching underrepresented youth through scholarships (40%+ of total participants).

• We provide emergency medical care for more than 3,000 wild animal patients annually and have consistently achieved or surpassed an average patient survival rate of 75% (after the first 24 hours in care).

• Our industry-premier Wildlife Hospital Volunteer/Intern Training Program trains a new cohort of 50-75 trainees annually—while maintaining a dedicated corps of 300+ volunteers to assist in all areas of patient care, and mentoring future wildlife advocates and veterinary professionals.

• Our wildlife patient research has brought WildCare into the laboratories at the UC Davis School of Veterinary Medicine and other institutions, and our staff has received numerous awards, including the Chevron Conservation Award and Wells Fargo Second-Half Champions Award.

• Our volunteer program qualified to be a Certified Service Enterprise through the nonprofit Points of Light—placing WildCare among the top-performing national organizations in volunteer management.

• Our Education Department has partnered with other local organizations to further enhance science-based environmental learning opportunities for area youth and enhance inclusionary STEAM education.

• We have connected with our communities by offering free tours of our beloved live animal “ambassadors” in our courtyard, and by providing free bilingual nature hikes to families.

• We have advocated for tighter restrictions on rodenticide (rat poison) use, based on WildCare’s 10-year study of deceased wildlife patients, in partnership with the California Department of Pesticide Regulation.

• Our informed and vocal opposition to the dumping of 1.3 metric tons of toxic rodenticide pellets on the South Farallon Islands led the US Fish & Wildlife in 2019 to withdraw their request for consistency from the California Coastal Commission (issue still pending).

• We keep the public informed of issues and feature photos and rescue stories of area wildlife through an active email file of 32,000 subscribers; a Living with Wildlife bi-annual newsletter of over 15,000 subscribers; and our social media reach of 320,000.

WildCare will continue to look for opportunities to enhance and expand our programs and organizational reach, while maintaining both our fiscal accountability and high-quality programming. We will continue to empower our communities with the knowledge and resources to protect wildlife and our shared environments for a sustainable world.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    WildCare delivers world-class medical care in our open admission wildlife hospital, together with exceptional environmental education, community engagement, and effective advocacy for the protection of wildlife and our shared habitat. WildCare serves community members both near and far, adults and children, through education, advocacy, and providing free medical care to injured and orphaned wildlife.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    It was brought to our attention that WildCare didn't engage in enough donor stewardship for our supporters to feel connected to our organization and updated on the work they were helping to make possible. This feedback resulted in the addition of a staff member on our Development team. This new member focused solely on stewardship and has been broadly appreciated by our community.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

WildCare
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

WildCare

Board of directors
as of 03/11/2022
SOURCE: Self-reported by organization
Board chair

Mr. Vaughn Maurice

Humane Society of Utah

Term: 2021 -

Linda Stiles

Hotel Investment Conference Asia Pacific, Stiles Capital Events

William R Beech

Mary D'Agostino

D'Agostino Consulting Services

Rob Kline

Chartres Lodging

Veronica Geczi

Robert Carlson

Deutsche Bank

Magda Sarkissisan

Golden Gate Sotheby's International Reality

Darin Freitag

Arrow Builders, Inc.

Kevin Lindsay

Adobe, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/11/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability