PLATINUM2024

Literacy Network

Learning for Life

aka Literacy Network of Dane County   |   Madison, WI   |  www.litnetwork.org

Learn how to support this organization

Mission

Literacy Network helps adults in Dane County build skills, reach goals, and connect communities.

Ruling year info

1976

Executive Director

Robin Ryan

Main address

701 Dane Street

Madison, WI 53713 USA

Show more contact info

Formerly known as

Madison Area Literacy Council

EIN

51-0180488

NTEE code info

Adult, Continuing Education (B60)

Remedial Reading, Reading Encouragement (B92)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Literacy Network helps adults in Dane County build skills, reach goals, and connect communities.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Public Group ESL Classes

Literacy Network’s public group English as a Second Language (ESL) classes serve adults with a wide range of English skills, from those with no familiarity at all to those whose command of English can be applied to most everyday situations. Taught in a group immersion setting in order to reach students of all language backgrounds, classes in this program are meant for real-world application. They often center on language and skills needed for involvement in the community and at work.

Population(s) Served
Adults
Immigrants and migrants

Community Literacy is one of Literacy Network’s signature English as a Second Language (ESL) tutoring programs. Meeting on a weekly basis with their own tutor, adult learners in this program come to Literacy Network with a variety of skills and goals. Personalized lessons allow students to work on concrete tasks with their tutor like creating a resume, learning English to have a parent-teacher conference, or understanding directions at work. Students learn at their own pace and practice skills they can use right away in the community and at work.

Multiple classes of Community Literacy, involving over 100 tutoring pairs, are managed by dedicated interns responsible for coordinating the class and writing individualized lessons for each learner based on their personal goals and level.

Population(s) Served
Immigrants and migrants
Adults

Students are paired with volunteer tutors to work towards their literacy goals. The pairs meet on a schedule that meets their needs and at a location most convenient for them. Tutors are trained to support their student to achieve their goals.

Population(s) Served
Adults

Community English classes provided ESL instruction to 500 adults in 2023 so that they could engage in their familys education, advocate for their familys needs, and participate in their local communities. Currently, 11 multi-level classes are supported by 10 school, library, and community center partners throughout Dane County. Curriculum topics are based on students goals and often include conversation, calling a child in sick, and scheduling appointments.

Population(s) Served
Adults
Parents
Immigrants and migrants

Literacy Network offers English for Citizenship classes for legal permanent residents living in Dane County. Meeting twice weekly, these classes cover the U.S. civics and language skills necessary to pass the United States Customs and Immigration Services (USCIS) naturalization interview and test. Once students in the group class successfully complete a semester of class and submit their application for naturalization to USCIS, they can be matched with a personal tutor for additional practice leading up to their interview. Students in Literacy Network's programs seek citizenship for many reasons, including to enhance their work opportunities, receive federal benefits such as financial aid for college, and become more involved in civic life.

Population(s) Served
Adults
Immigrants and migrants

Essentials (skills for computers and literacy for employment) is a program for adults, usually native English speakers, who would like to build their reading, writing and computer skills. In the Essential Program, students work one on one with a tutor in a classroom setting once a week toward a variety of goals. Oftentimes, learners' goals are to strengthen computer skills for employment, hone study and reading skills for further education, or generally achieve independence and self-sufficiency.

Population(s) Served
Adults

Literacy Network trains and matches tutors with adults in the Madison community who want to achieve their GED or HSED (High School Equivalency Diploma). Recognizing the traditional classroom format is not for everyone, Literacy Network offers a one-on-one approach to meet each student’s specific needs and also trains and places tutors in Madison College’s GED/HSED Program.

Students come seeking their high school credential for many reasons, including preparing for higher education, improving their career outlook, and proving to themselves and their loved ones that they can achieve this.

Population(s) Served

In partnership with the Wisconsin Department of Children and Families, Lutheran Social Services, Jewish Social Services, and Centro Hispano, Literacy Network offers introductory English classes for newly-arrived and resettled refugees. Working with refugee populations from across the world, our program assists refugees in learning the English language skills and cultural information needed to navigate life in the United States and be successful in their employment, community life, education, and civic engagement. We also provided ongoing educational support and referrals to internal and external programs as needed.

Population(s) Served
Adults
Immigrants and migrants

Transitions provides personalized support, education, and career advising to help adults succeed at Madison College. The program supports higher-level English Language Learners by providing rigorous English language, literacy, critical thinking and academic skill development. Participants receive personalized advising services to create a plan and identify resources to reach their educational and career goals.

Population(s) Served
Adults
Immigrants and migrants

Workplace English classes offer customized on-site English language instruction to support employees' communication on the job. The curriculum is tailored to meet an employer's specific goals. It's an investment in increasing safety, productivity, performance, and morale.

In the past 15 years, Literacy Network has collaborated with employers throughout Dane County in:

-manufacturing
-construction
-hospitality
-cleaning services
-food service industries

Three Literacy Network partners have received the Wisconsin Literacy statewide award for Outstanding Workplace Literacy Programs: North Central Group (2018), Future Foam (2014), and UW Hospital (2007).

Population(s) Served
Adults
Adults
Immigrants and migrants

Where we work

Awards

Outstanding Achievement in Workplace Literacy 2015

Wisconsin Literacy

Outstanding Achievement in Health Literacy 2010

Wisconsin Literacy

Partnership Award 2017

Wisconsin Academy of Sciences, Arts, and Letters

Community Partnership Award 2013

UW Madison

Most inventive instructional strategy 2003

Wisconsin Literacy

Best Places to Work 2018

Madison Magazine

Best Places to Work 2020

Madison Magazine

Best Places to Work 2022

Madison Magazine

Literacy Award 2022

Library of Congress

Incentive Grant 2023

Coalition on Adult Basic Education

Affiliations & memberships

ProLiteracy America 2024

Wisconsin Literacy 2024

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants who pass citizenship exam

This metric is no longer tracked.
Totals By Year
Population(s) Served

Immigrants and migrants

Related Program

Citizenship Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of students enrolled

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Immigrants and migrants, Unemployed people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The pandemic had a dramatic impact on the number of students served in 2020. Most programs experienced a decrease in hours of 20-30%.

Number of program participants who receive a secondary school diploma or GED

This metric is no longer tracked.
Totals By Year
Related Program

Personal Tutoring

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Immigrants and migrants, Unemployed people

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

From 2021 on, numbers include people who got a new job and those who got promotions. More than 50% of our students lost their jobs in 2020, but some got new ones.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Volunteer hours decreased dramatically because of the pandemic.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Mission
- Literacy Network helps adults in Dane County build skills, reach goals, and connect communities.

Vision
- Every adult in Dane County has the freedom and opportunity to imagine and achieve their life’s vision.

Values
- Relevance: We ensure our work is practical and applicable to the lives of our students and the needs of our community.

- Inclusion: We value all people and welcome them to be part of our work, demonstrating empathy and patience through the learning process.

- Persistence: We believe compassion and collaboration guide progress and that we can improve the world by being resourceful and creative in building momentum and moving forward.

- Community: We foster connections and collaborations that bring people together to inspire hope and celebrate success.

1. Enhance student outcomes through strong partnerships and continuous program improvement
1.1 Document and uphold expectations for community collaborations and partnerships
1.2 Increase volunteer engagement, retention, and satisfaction
1.3 Maintain excellence in quality of instruction in classes and individualized tutoring
1.4 Improve student connections to continuing education, community resources, and career opportunities

2. Generate deeper learning within the organization about community needs, trends and opportunities
2.1 Streamline systematic data gathering and dissemination
2.2 Continue providing updates to staff that highlight strategic progress and department outcomes
2.3 Identify and respond to underserved communities in Dane County
2.4 Conduct regular surveys of stakeholder groups and follow-up on the resulting data

3. Retain an inclusive and productive environment
3.1 Apply continuous improvement and a DEI lens to internal systems and processes
3.2 Attract and retain talented, diverse staff and instructors
3.3 Mentor and grow staff into leadership roles
3.4 Engage Literacy Network students in leadership within the organization; involve students in outreach

4. Enhance the organization’s presence and the visibility of adult literacy needs in the community
4.1 Secure financial resources necessary to sustain and grow quality programming
4.2 Generate greater awareness and appreciation for the range of student strengths and needs
4.3 Convert outcomes data into relevant stories that convey value to the community
4.4 Articulate how literacy skills foster better lives and greater community connections

Staff set measurable targets and provide regular updates on progress toward strategic plan initiatives. The Executive Director shares these updates with the board of directors. Every 3-4 years, the organization undergoes a strategic planning process to ensure goals are relevant and responsive to student needs, community challenges and opportunities, and the funding landscape.

2023 was a record-breaking year for Literacy Network. We served our most students ever: more than 1,400! Some other metrics we're excited about:

53 students became U.S. citizens - the most ever in one year
Students came from 85 different countries - six more than in 2022
170 refugees participated in programming - the highest number ever


Please contact Associate Director Jennifer Peterson if you would like to review other current progress updates.

Jennifer Peterson
[email protected]

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection

Financials

Literacy Network
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Literacy Network

Board of directors
as of 02/22/2024
SOURCE: Self-reported by organization
Board chair

Ms Tana Elias

Madison Public Library

Term: 2023 - 2024

Robin Ryan

Executive Director of Literacy Network

Janet Berger

Director of Financial Reporting & Controller, Dean Health Plan

Beatrice Christensen

Teacher, Retired

Lau Christensen

Christensen Associates, CEO, Retired

J. Corkey Custer

Managing Partner, Custer Plumb Financial Services

Anne Karch

Education Researcher, UW-Madison, Retired

Stephanie Le

Design Strategist; Restaurateur, Little Palace

Stephanie Marquis

President, Stephanie Marquis Enterprises, LLC

Stephanie Ortiz

Sales Engineer, Veracross

Sue Alban

Accounting Specialist, Interstate Postgraduate Medical Association

Lindsay Broms

Director of Development, Scholarships and Student Support Initiatives, University of Wisconsin Foundation and Alumni Association

Doug Keillor

Union Leadership and Labor Relations Consultant

Lynn Silverman

Retired

Seth Umbaugh

Teaching Faculty, The Writing Center, University of Wisconsin-Madison

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/23/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Decline to state
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/27/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.