PLATINUM2024

NAPA VALLEY SUPPORT SERVICES

Together We Make a Difference

Napa, CA   |  www.napavalleysupportservices.org

Mission

Napa Valley Support Services supports quality of life for individuals with disabilities through a person-centered approach to self-discovery, community engagement, employment and education.

Ruling year info

1976

Executive Director

Jamie Freymuth Thompson

Main address

1119 Jordan Lane

Napa, CA 94559 USA

Show more contact info

EIN

51-0186054

NTEE code info

(Developmentally Disabled Services/Centers) (P82)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Unemployment rates among our disabled community members are almost three times higher compared to those without disabilities. Of those with employment, people with disabilities are rarely promoted into better jobs, remaining stagnant for years with limited alternatives. Through radical swings in our economy and unemployment rates, adults with disabilities continue to experience significant differences in employment, health, and general well-being. Adults with disabilities are more likely to be inactive, live in poverty, have difficulty accessing the greater community such as visiting a doctor’s office, and are vulnerable to social isolation. I invite you to join us in this journey of empowerment and transformation to shatter these barriers. Together, we can continue to shape a future where disability is not a limitation, but a unique part of human diversity that enriches our society.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Napa Personnel Systems

Napa Personal Systems helps adults with all kinds of disabilities to find, learn and maintain jobs. NPS serves over 100 individuals annually throughout the Napa Valley. All clients are assessed for the full range of their needs and connected to appropriate services. Depending on the individual's needs they may learn how to search for a job, interview with a potential employer, get to and from work, or take advantage of paid opportunities to try a job. The vast majority of the people we help find jobs, stay with their jobs and like them.
To find a place where you can work, belong and make a living wage makes all the difference in a person’s life!

Population(s) Served
Adults
People with disabilities
Low-income people
Unemployed people
Extremely poor people

Brown Street is a small, art focused day service providing person-centered supports for 30 people with intellectual and developmental disabilities. The people we support have the ability to earn money through the sale of their creative expressions. We host art shows regularly with opening receptions at the gallery.

Brown street staff provide support to increase abilities and skills and assist individuals to have meaningful relationships in their community. With the assistance of our staff individuals learn living skills (including self-care, self-advocacy and how to access community services) and social skills that build confidence and further enhance independence. People who are supported by Brown Street staff also give back to their community through volunteering for a variety of non-profits.
We do whatever we can to support people to live a full and meaningful life!

Population(s) Served
Adults
People with intellectual disabilities
Extremely poor people
Artists and performers


Imperial Way provides person centered supports to each of over 100 individuals with intellectual and developmental disabilities to maximize their personal and vocational potential. People supported by Imperial Way staff give back to the community though volunteering; or may work in paid community employment. In addition to employment, we provide education both onsite, and in the community; living skills including self-care and self-advocacy; recreation and leisure skills to access and enjoy community resources; and behavior and social skills to build confidence and assertiveness in speaking up for oneself.
Everyone deserves have a meaningful role in their community and Imperial Way assists people to achieve this goal!

Population(s) Served
Adults
People with intellectual disabilities
Working poor
Low-income people
Extremely poor people

Where we work

Affiliations & memberships

CARF accrediation 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Following the COVID pandemic, attendance of in person programming has yet to return to pre-covid numbers.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We are committed to staying at the forefront of support services by embracing emerging technologies, refining our curriculum to align with the highest standards, and expanding our reach to encompass an even wider spectrum of disabilities and backgrounds. As we chart our course for the future, rest assured that our core values of compassion, empowerment, and advocacy will continue to guide our every endeavor.

Our new strategic plan is a living document to adapt and grow with the rapid changes that we face in our community. Please see our detailed strategic plan for an overview of specific goals and strategies to support our community needs.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection

Financials

NAPA VALLEY SUPPORT SERVICES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

NAPA VALLEY SUPPORT SERVICES

Board of directors
as of 03/20/2024
SOURCE: Self-reported by organization
Board chair

Bob Nations

Senior Helpers

Term: 2022 - 2024

Stephen Bakalyar

Retired

Elizabeth Anderson

Account

Laura Srebro

Attorney

Alston Hayne

Educational Consulting

Peter Stephens

Retired

Colleen Boddy

Consultant

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/20/2024
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 07/15/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.