St. Louis Park Emergency Program

Empowering Lives and Restoring Hope

aka STEP   |   St Louis Park, MN   |  http://www.stepslp.org

Mission

The St. Louis Park Emergency Program’s mission is to identify, address and respond to the critical and emergency needs of residents in St. Louis Park.

Ruling year info

1977

Executive Director

Derek Burrows Reise

Main address

6812 W Lake St

St Louis Park, MN 55426 USA

Show more contact info

EIN

51-0188692

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our vision is to be the most trusted resource for connecting community members with resources to fulfill their basic needs.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food Assistance & Social Work

STEP responds to the need for nutritional support and strives for a hunger free community. Our food shelf is open to the community 5 days a week.

Population(s) Served
Economically disadvantaged people

STEP provides a variety of everyday, work, and seasonal clothing to residents at no cost.

Population(s) Served
Economically disadvantaged people

STEP responds to eligible households with emergency financial support for housing stability and other essential life expenses to prevent homelessness.

Population(s) Served
Economically disadvantaged people

STEP provides residents in need of transportation assistance to access healthcare, social service, and food shelf visits.

Population(s) Served
Economically disadvantaged people
Seniors

STEP provides school supplies and backpacks to eligible students.

Population(s) Served
Economically disadvantaged people
Children and youth

STEP provides holiday toys and food items for families in need.

Population(s) Served
Economically disadvantaged people
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Social and economic status

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of children who received school supplies

This metric is no longer tracked.
Totals By Year
Related Program

Clothing Closet

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of children served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

STEP's primary goals from its current strategic plan are to:
1. Increase awareness of STEP in the community.
2. Connect residents with the best available community resource to meet basic needs without duplicating other services.
3. Create a collaborative and rewarding work environment.
4. Maximize the impact of services while ensuring the long-term sustainability of STEP.

1. To increase awareness, STEP will increase community outreach, have effective fundraising approach, and benchmark and implement measures.
2. To connect residents with best resources, STEP will expand emergency assistance, maintain skill program staff, expand food program, partner with local schools, create a model to vet new partnerships, and redefine program offers that fit with core focus.
3. To create an effective work environment, STEP will establish succession plans, foster sustainable volunteer program, structure staffing to fill gaps, improve compensation, and implement annual board assessment.
4. To ensure financial sustainability, STEP will identify options for facility expansion, implement new technology infrastructure, and budget forecast for three years.

STEP has addressed the basic needs of St. Louis Park residents since 1975. A professional staff, an engaged Board of Directors, and hundreds of volunteers work together to operate and improve STEP programs.

STEP enjoys diverse financial support from the community, including from community foundations, businesses, faith communities, and individuals. We have multiple, decades-long relationships that allow us to source donated food and other items to distribute to the community.

STEP prevents hunger in thousands of residents each year and prevents homelessness in dozens of families. Our full-service approach means that the physical, emotional, and economic well-being of our neighbors are improved every day.

STEP has expanded and improved most programs over the course of the current three-year Strategic Plan.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Low income folks living in St. Louis Park.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Our food program has expanded offerings of culturally important food items in response to direct client feedback.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

St. Louis Park Emergency Program
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

St. Louis Park Emergency Program

Board of directors
as of 10/17/2022
SOURCE: Self-reported by organization
Board chair

Dr. David Homans

Retired, Park Nicollet

Term: 2020 - 2022

Steve Hallfin

David Homans

Dick Parsons

Sue Santa

Camille Schroeder

Joe Tatalovich

Daniel Bakken

Bob Tift

Susan Gross

Frank Abramson

Hari Kumar

Lisa Hertel

Crystal Jewett

Jen McGarry

Becky Olson-Kellogg

Peter Redmond

Todd Smith

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/17/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data