Programs and results
What we aim to solve
Arlington Thrive aspires to create an Arlington community where all have homes, are financially stable, and thrive. We are the only organization in Arlington County that provides rapid, same-day support for residents with acute financial crises. For the people we serve, sudden job loss, reduced work hours, chronic and acute illness, an expensive car repair, or even a death in the family can determine whether they can afford to pay monthly bills or purchase food. Families in Arlington do not need to face these burdens alone. Our team of expert case managers work directly with clients to build lasting financial stability by connecting community members in need to all available resources. By providing support during short-term financial crises, Arlington Thrive prevents our neighbors from experiencing the devastating effects of homelessness, hunger, and untreated medical conditions – helping them build self-sufficiency for the long term.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Daily Fund
Daily Emergency Financial Assistance Program – Thrive’s oldest program. The “Daily Fund” provides emergency assistance to Arlington residents who find themselves in a financial crisis. The program pays rent, utility bills, medical and dental bills, prescriptions, transportation and some work-related expenses.The “Daily Fund” provides emergency assistance to Arlington residents who find themselves in a financial crisis. The program pays rent, utility bills, medical and dental bills, prescriptions, transportation and some work-related expenses.
Carter-Jenkinson Homelessness Prevention Program
The Carter-Jenkinson Memorial Homelessness Prevention Fund provides rental and related assistance for Arlington households that are experiencing financial crises that put them at risk of eviction or becoming homeless, and whose needs are greater than the Daily Fund can accommodate.
Arlington Emergency Relief Fund (AERF)
Created in response to the COVID-19 crisis, The Arlington Emergency Relief Fund (AERF) provides same-day emergency assistance for those facing severe hardship in Arlington.
Youth in Transition Fund
Like Arlington Thrive’s Daily Emergency Needs Assistance Fund, the Youth in Transition Fund provides immediate financial assistance to youth in transition (ages 17-24) facing short-term emergency financial assistance needs. Youth in Transition can include youth aging out of or exiting foster care and other young adult populations identified by participating partners.
Where we work
Awards
one of the best small charities in the Wash DC area 2013
Catalogue for Philanthropy: Washington DC
one of the best small charities in the Wash DC area 2016
Catalogue for Philanthropy: Washington DC
James B. Hunter Human Rights award 2021
Arlington County Human Rights Comission
Emily DiCicco Humanitarian Award 2022
Shirlington Employment and Education Center
Outstanding Individual Service award 2022
Arlington County
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants, Victims and oppressed people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This number reflects the number of households served with all forms of assistance in fiscal year 2022.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Arlington Thrive provides timely assistance to help our neighbors in need so they can develop the capacity to be stable, secure and thrive in their jobs, health and homes. We accomplish this through our team of dedicated case managers who provide our clients with emergency financial assistance. Our work interrupts the cycle of poverty by preventing unforeseen expenses from becoming insurmountable setbacks. Looking forward, we aspire to address systemic causes of poverty as we treat the symptoms through our existing financial assistance programs. We have developed strategies to continue enacting our vision, grow our organization, and increase the services we provide our clients to set them up for success. Thrive’s major goal is the implementation of pilot programs which will address causes of poverty in our community. Our clients are always the focus of our mission, and we actively use their feedback to inform the creation of programs which meet their evolving needs.
What are the organization's key strategies for making this happen?
While Arlington Thrive has historically been a small organization, Thrive was selected to partner with Arlington County during the pandemic when the demand on our services increased 400%. Currently, Thrive is proud to have a more public-facing role in the County. We have expanded our staff in order to disburse as much funding as possible to in-need community members. In partnership with Arlington County, we expanded our staff during the pandemic to ensure we could provide front-line support to meet increased demand. Now that our staff has grown and we have specialized in case management, we look forward to evolving our programs as the needs of our clients change. As we improve our services, we are focusing on expanding assistance to underserved Arlington residents who don’t have access to county services. Thrive is deeping collaboration with our partners and encouraging their feedback on our models of support for our clients. Collaborating with our partners and collecting feedback from our clients informs our pilot programs. For instance, we recently created a childcare pilot program to connect parents with affordable care after our clients identified the cost as an obstacle to financial stability. Our fundraising team guarantees program sustainability. These strategies will guide Thrive as we develop long-term solutions to Arlington’s structural inequities.
What are the organization's capabilities for doing this?
Arlington Thrive has over 48 years of experience providing emergency financial assistance to our neighbors in need. During that time, we have helped thousands avert devastating consequences such as evictions and utilities shutoffs. We have assisted nearly 5,000 clients since 2019, and we are actively preparing our staff to assist even more clients as we grow our case management team. We are thrilled to announce the hire of a communications manager who will assist Thrive in increasing our visibility as an organization and the visibility of our clients’ needs across multiple platforms and audiences. Our communications team will coordinate closely with our fundraising and management teams to deepen community engagement and strengthen the partnerships which form the foundation of our success. Our programs equip us to address a range of community needs, from emergency financial assistance to addressing systemic causes of poverty. The Daily Emergency Financial Assistance Program (Daily Fund) provides rapid, emergency assistance to Arlington residents experiencing a financial crisis. This program pays rent, utility bills, medical and dental bills, prescriptions, transportation and some work-related expenses. The Carter-Jenkinson Homelessness Prevention Program provides rent and rent-related assistance for Arlington households that are experiencing financial crises that put them at risk of homelessness. In May 2020, in response to the need created by COVID-19, we created the Arlington Emergency Relief Fund (AERF), which provides emergency financial assistance to Arlington households directly affected by COVID-19. Our staff and programs ensure that not only do we prevent homelessness and unemployment; we help people pay for vital health care and we create a stronger, more vibrant community.
What have they accomplished so far and what's next?
Arlington Thrive has achieved extraordinary success with the support of our partners and community throughout the past several years. Following the pandemic, we have built an exceptionally talented case management team who assisted our clients with compassion and professionalism. During this unprecedented crisis, we distributed nearly $10 million in eviction prevention assistance. In response to the pandemic, we have become a technology-driven operation which is almost fully virtual. Now that we have established ourselves as the County’s partner for distributing emergency financial assistance, we are excited to address long-term systemic solutions. We laid the groundwork to increase the supply of affordable childcare which will reduce the financial burden on the parents we serve. Thrive also founded the Arlington Interfaith Network, which will allow us to garner input from expert local advocates and facilitate collaboration between faith and nonprofit sectors. Finally, we are proud of how we have grown the Arlington Safety Net through our flourishing partnerships with the Arlington Community Foundation, elected officials, Arlington’s Department of Human Services and the Community Assistance Bureau, and Thrive’s donors and supporters. In the future, we will continue strengthening our current programs and using client feedback to inform the creation of pilot programs which respond directly to the evolving needs of our neighbors. We look forward to realizing our vision of an Arlington Community where all have homes, are financially stable, and thrive.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Arlington Thrive serves individuals who are living with low income in Arlington County facing acute financial crises. About half of our clients are located in South Arlington, which has the highest poverty rates in the County. Approximately 80% of our clients make less than $20,000 per year, and the remaining 20% report no income at the time they request same-day emergency assistance. Any Arlington County resident is eligible for assistance when referred by a case manager. Households with children are given the highest priority. In FY22, Thrive’s programs reached 3,500 individuals in Arlington County. The data that follows represents our clients who agreed to disclose this information. Of our clients, approximately 48% of our clients are Hispanic/Latinx, 26% are Black/African American.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
Our client feedback has always informed our services. We conducted a client survey recently and discovered that almost half of our clients needed childcare to be able to work. In response, Thrive hired a Child Care Coordinator to connect families with resources for their children, aid with childcare subsidy applications, and act as a liaison between providers and community stakeholders. In October 2022, Thrive hosted a community forum on equitable access to affordable childcare. We invited community stakeholders such as public officials, activists, and parents, to hear from childcare experts. The audience posed questions to our expert panel. We plan to continue holding events to deepen community engagement on issues of importance to our clients.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Arlington Thrive
Board of directorsas of 02/07/2023
Karen Daniels
Vice President, Programs at Youth Service America
Term: 2022 - 2025
Laura Lorenzo
Law Office of James Montana PLLC
Janet Elman
Retired
Sandy Winger
Volunteer, Meals on Wheels
Scott Friedrich
MedStar Health
Ryan Shrieves
Risk Management Director Capital One
Karen Daniel
Youth Service America
Abigail Suarez
JP Morgan Chase & Co
Denise Sughrue
Toffler Associates
Camilla Taft Hicks
US Department of State
Rob Frederick Jr.
Management & IT Consultant
Susan Cappellini
Capital Impact Partners
Jenifer White
Retired, Human Resources Director
Scott Woodworth
Attorney at Edinger Associates
Delisha Davis
Pastor, Calloway United Methodist Church
Roy Brathwaite
Head of Strategy and Financial Planning, Amazon Web Services
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 01/13/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.