Programs and results
What we aim to solve
Alexandria has numerous human service agencies who are in need of volunteers in order to fulfill their mission. In addition, the City's residents and employers are interested in giving back to our community through volunteering. Volunteer Alexandria is addressing and meeting those needs by offering an online portal to easy get connected with a cause. Furthermore, we assist resolving problems Alexandria is facing including hunger, early childhood education, and immigration by educating the public and proving ways to get engaged.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Community Resource for Volunteerism
Volunteer Alexandria, founded in 1980, connects people to meaningful volunteer opportunities. We serve as a link between individual and group volunteers and area nonprofit organizations and events in the City of Alexandria. We are the central resource for strengthening the community through volunteerism in Alexandria and care for the heart of Alexandria by mobilizing helping hands for those who need them most and providing volunteers with opportunity. Our website and volunteer opportunity database are available 24 hours a day to help match potential volunteers to committed organizations making a difference. We are supporting over 500 nonprofit and City agencies by promoting their needs and recruiting volunteers.
In addition to information and referral resources, our programs include the Emergency Preparedness, Court Referred Community Service, RSVP-Northern Virginia, Youth Program, and Nonprofit Roundtables for Volunteer Engagement Professionals. Our signature event, the annual Business Philanthropy Summit and Spring for Alexandria’s Community Service Day attract hundreds of people to give back to the Alexandria community each year.
Breaks with Impact Program
Breaks with Impact (BWI) – Doing Good in the Neighborhood is a service-learning program in which students learn more about issues facing their community and ways they can improve Alexandria, both today and in the future. Volunteer Alexandria created this new program in 2018 with the goal of providing students in public and private schools in Alexandria the opportunity to serve and gain knowledge about our community. The program supports one of the five goals in the City of Alexandria’s Children and Youth Master Plan: “Every child be socially connected, emotionally secure, and culturally competent.” The City’s Department of Community and Human Services and the Alexandria City Public Schools identified two objectives to reach this goal: increase community and civic engagement by youth and families, and increase access to, and participation in, quality out-of-school time programs. Volunteer Alexandria addresses this need through the BWI program by offering community service opportunities for middle and high school youth (ages 11-18) during school breaks. There will be two one-day sessions during spring break and two three-day sessions during summer break with about 70 Alexandria youth total participating in the program. Session days will start at about 8:00 a.m. and end at about 6:00 p.m. They will consist of several hands-on service projects, discussions about economic and social issues facing Alexandria, the role of nonprofits in addressing these issues, discussions with nonprofit clients or staff, journaling, reflection and evaluation of their day. Middle and high school youth will participate in separate groups with educational goals adjusted to meet their developmental needs.
Alternative Community Service
ALTERNATIVE COMMUNITY SERVICE (ACS)—The ACS program works closely with the Alexandria Court System to support court-referred volunteers. This program brings people into the volunteer network who are not likely to volunteer in another context and encourages them to continue volunteering after their mandatory service completed.
Community Events
We offer a variety of community events that bring together residents, nonprofits, City agencies, and business partners. Our largest event is Spring for Alexandria, a multi-piece event that includes the Business Philanthropy Summit, a Community Service Day, and a Community Celebration. In addition to Spring for Alexandria, we also sponsor the Evening in the Heart of Alexandria, which honors the contributions of local volunteers, and the Old Town Arts & Crafts Festival and Volunteer Fair, a free event with music, food, local artisans, and lots of community spirit!
Business Connections
Business Conenctions is an answer to corporate social responsibility (CSR), which describes how a company gives back to or improves the community. Our program offers you the opportunity to give back locally while strengthening your business. Through this process of do-good work, companies not only help their community – they also reap a few benefits including:
Engaged employees: The way an organization treats the community suggests good things to its employees about how it perceives and respects them. Employees that feel respected by their employer feel more comfortable bringing their most authentic self to work which, studies show, leads to increased engagement.
Loyal customers: Consumers think consciously about the products and services they buy. In a Nielson survey, 66 percent of participants said they pay more for products and services from socially responsible companies.
Positive public attention: Active CSR positions your organization as a leader in the community, and a positive role model for others to follow suit. Besides, when companies stand out for the good work they’re doing in the community, the media gains interest. In addition, there are plenty of awards up for grabs for companies who promote good in the community
Business Connections is a fee-for-service program that offers customized employee engagement opportunities at sites throughout Alexandria and sometimes outside the City. Our comprehensive project management ensures a high impact day of service that meets your employees’ expectations and furthers your philanthropic goals. We serve as your wedding planner for your wedding and take care of all logistics. You just need to show up.
RSVP Northern Virginia
Seniors are a vibrant part of Alexandria. There are many ways for residents 55+ to be involved in the community—and many ways to assist people 55+. Become a RSVP volunteer, attend a monthly Speaker Series event, or be a volunteer in your community.
RSVP: Your Invitation to Serve - Make an Impact Close to Home
RSVP-Northern Virginia is a local partnership sponsored by Volunteer Alexandria, Volunteer Fairfax, and Volunteer Arlington. It is a regional volunteer program providing individualized support to connect adults 55+ with service opportunities that impact local needs and result in healthy and vibrant communities. Simply attend a one-time, one-hour RSVP Orientation, complete our online Volunteer Information Form, and RSVP will match you with an activity that is right for you. Individuals choose how, where, and how often they want to serve, with commitments ranging from a few hours a couple of times a year to 40 hours per week.
RSVP is America’s largest volunteer network for people age 55 and older and is a program of the Corporation for National and Community Service (CNCS).
Emergency Preparedness
Volunteer Alexandria is the lead agency that educates and prepares Alexandria's residents, schools, organizations and businesses for all hazards such as natural disasters and terrorist attacks. In partnership with the City of Alexandria's Office of Emergency Management, we raise awareness, recruit, train and manage volunteers to be prepared and respond during these events. In the event of an emergency, we run a Volunteer Reception Center, which provides a central location where volunteers can go to assist with disaster recovery.
In Alexandria, there have been terrorist's attacks, tornados, flash floods, earthquakes and even water main breaks and power outages that have impacted our community for days at a time. Be proactive and make your own emergency preparedness plan. Does everyone in the household know what to do? Where to go? Do you have pets?
BE PREPARED! We emphasize individual, family and pets preparation for disasters and emergencies – from flooding to an active shooter situation. Residents should be familiar with critical local information such as community alerts and warning systems, shelter locations, have a kit and make a plan.
Where we work
Awards
Best Nonprofit Award 2020
Alexandria Chamber of commerce
Affiliations & memberships
Alexandria Chamber of Commerce - Best in Business Award 2020
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of volunteer management professionals trained
This metric is no longer tracked.Totals By Year
Related Program
Community Resource for Volunteerism
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Context Notes
Host two trainings; Receive 75% satisfaction rate via survey
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goal is that all are engaged to make a difference in Alexandria through volunteering and to inspire and mobilize people to volunteer to build a stronger community.
What are the organization's key strategies for making this happen?
People – We believe that through volunteer service people have the capacity to enrich their own lives and improve the quality of life in Alexandria. Volunteer Alexandria believes an active volunteer community creates an environment in which all people thrive.
Equity – We believe in fair access, opportunity and advancement for all people. Volunteer Alexandria strives for a community where all people can thrive regardless of skin color, ethnicity, age, gender identity, sexual orientation, or citizenship status.
Diversity – We recognize all people have time and talents to share, and that Alexandria is strengthened when people connect across differences through volunteer service.
Collaboration – We realize that Volunteer Alexandria is at its best when engaged in collaborative efforts which bring together individuals, neighborhoods, schools, businesses, government, nonprofit, faith-based and other community organizations to achieve a common vision of a better Alexandria.
Excellence – We commit to implementing innovative and effective strategies, holding ourselves accountable for results, and sharing knowledge and best practices with others.
What are the organization's capabilities for doing this?
Experienced and skilled staff working with people interested in volunteering.
Online systems in place to fulfill our mission and vision.
Programs and services designed to fulfilled the need of organizations in need of volunteers and people interested in volunteering,
A 40-year long history of connecting people with causes.
What have they accomplished so far and what's next?
Since COVID, more than 11,000 volunteers were connected to an opportunity providing over 16,000 hours of service in six months.
Every month, an average of 550 people are being connected to an opportunity.
In six months, volunteers distributed over 730,000 meals and sorted and bagged over 800,000 pounds of groceries to help families in need.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Anyone interested in donating time and, nonprofit organizations who receive people to support their mission
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
Our recruitment and outreach efforts have changed - we include bi-lingual volunteers to assist people speaking languages other than English, as well as conduct outreach in all Zip codes.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Volunteer Alexandria
Board of directorsas of 05/04/2023
Jackie Huelbig
Katie Slattery
Janelle Hope
Capital One
Christina Brito
Dept of Defense
Veronica Floyd
Spectra Credit Union
Kurt Huffman
Alexandria City Public School
Tammy Hettinger
Credit Abuse Resistance Education
Morgan Levey
National Commission on Military, National, and Public Service, Public Engagement & Partnerships Officer
Ryan Toro
Sightline Hospitality
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 11/09/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.