ARMS OF HOPE

Touching Lives. Reaching Generations.

Medina, TX   |  www.armsofhope.org

Mission

Arms of Hope's mission is to transform the lives of disadvantaged children, youth and families by providing hope and support in a nurturing, Christian environment with a vision of reaching generations by helping children and families find a future filled with hope and promise.

Ruling year info

2018

Chief Executive Officer

Mr. Troy Robertson

Main address

21300 St Hwy 16 N

Medina, TX 78055 USA

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EIN

51-0416193

NTEE code info

Residential, Custodial Care (Group Home) (P70)

Services to Promote the Independence of Specific Populations (P80)

Christian (X20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Residential Child Care

The Residential Child Care Program meets disadvantaged children's physical, emotional, educational and spiritual needs in a warm family-like atmosphere where houseparents function as mother and father figures. Residents range in age from 5 to 18 and live in cottages with eight to ten children.
This program helps families (mothers, fathers, grandparents, guardians) who realize they need help in raising their children. Families are often in conflict. They face issues ranging from homelessness, poverty, alcohol or drug abuse, violence, serious illness, abuse, incarceration, abandonment or the death of a family member.
Arms of Hope provides for the children's basic daily needs including shelter, food, clothing, medical care, supervision and education. The children are given the opportunity and encouraged to develop spiritually, as well as physically, while being taught social skills, respect for authority and a proper work ethic.
Arms of Hope remains true to its identity and heritage by being a "home” for children. This includes providing an atmosphere of warmth and stability with an opportunity for developing long-term relationships and a sense of belonging in a family setting within a larger community.
Graduates can expect College and Career services with a long-term commitment from staff to continue to assist them in college or vocational training. A professionally-trained staff utilizes the most current methods and tools to provide care. Each child receives quality care attuned to his or her individual needs.
Children are accepted into the Residential Child Care program based on need and without regard to race, sex or national origin and are treated with dignity and respect.

Population(s) Served
Children and youth
At-risk youth

Provides assistance for Arms of Hope high school graduates with support through college, trade school or into their first job and sometimes includes accommodations for graduates who have not yet found a place to call home.

Population(s) Served
Adolescents
Economically disadvantaged people

Helps motivated single mothers and their children transition into successful, independent futures by providing parenting skills, career training and a home in a peaceful and safe environment.
Appropriate referrals to the program include mothers who:
Are having difficulty providing for the physical needs of their children. Can make use of the resources and opportunities provided in order to return to a community with greater ability to provide for their family. Are seeking educational and/or job training opportunities in order to become financially independent. Are willing to grow spiritually and participate in worship and spiritual activities on a regular basis.
Services Provided:
A home and necessities Education or trade school training Public school system located close to AOH campuses for their children Case management services for mothers and their children Counseling services and psychological testing for mothers and children Parenting and life skills training Spiritual activities and functions

Population(s) Served
Families

Makes life a real choice by helping expectant single mothers prepare for motherhood while providing shelter, necessities and skills needed to care for their newborn babies.
Becoming a mother for the first time can be an intimidating experience even under the best of circumstances. Facing that challenge alone can be overwhelming and change what is supposed to be an exciting time into one filled with doubt and uncertainty. Our Right Start Program ensures first time expecting single mothers that they and their baby are loved and will begin their special journey as a parent in a safe and nurturing environment.

Population(s) Served
Women and girls
Economically disadvantaged people

Provides assistance to underprivileged youth in their own neighborhoods. Programs for at-risk children include youth events featuring inspirational speakers and the sponsorship of Christian based youth sports teams.
By providing mentoring, encouragement and direction, we can ensure a hopeful future for special children in need. Oftentimes healthy activities and positive influences are the necessary ingredients to change despair into hope and darkness into light. Our team is focused and passionate about helping less fortunate children write their success stories.

Population(s) Served
Families
Economically disadvantaged people

Where we work

Videos

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To transform the lives of disadvantaged children, youth and families by providing hope and support in a nurturing, Christian environment. Provide physical (food, clothing, shelter, education), emotional (counseling) and spiritual needs to 300 children and 100 single mothers on our two campuses as well as services to 650 children and 250 adults in our Family Outreach Centers (Dallas, Denton, Houston and San Antonio)

100 employees, 1600 volunteers and a 8.5million operating budget (individual donors, churches, private foundations and thrift operations) Employees are experts in their field (case management, counseling, ministry). Volunteers come from all around the state to work on our campuses and our development program is robust. All of these strategies lead to holistic healing for our residents.

Because of the generosity of our donors through processes like Giving Tuesday, we have been blessed to continue to provide a high level of services each year. Arms of Hope has thousands of individuals and hundreds of churches with generous hearts to give. Our development program and social services staff have a rich history of taking care of AOH. We have been serving children for over 90 years and because of the strength of our development program and generosity of our donors, we continually make our operating budget.

85% better grades in school, 28% now on honor roll, 87% extracurricular activities, 78% positive reunification with family or graduated from our programs, 6500 hours of professional therapy, 24 GED’s/Educational certificates, 5 High School graduates. 1 associates degree, 7 bachelors degrees, 1 law degree

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    Arms of Hope serves the growing needs of at-risk children and families. Arms of Hope offers residential and outreach programs for children and single-mother families, who are fleeing poverty, homelessness, abuse, neglect and human trafficking.

  • How is your organization collecting feedback from the people you serve?

    Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve,

Financials

ARMS OF HOPE
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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ARMS OF HOPE

Board of directors
as of 08/11/2022
SOURCE: Self-reported by organization
Board chair

Mr. Jerry Cox

No Affiliation

Term: 2011 -

Jerry Browder

Tom Winkler

Jana Woelfel

Jerry Cox

Bruce Barnard

Mike Calvert

Scot Foith

Kevin McDonald

Dale Harbison

Beth Walker

Randa Upp

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/11/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.