PLATINUM2022

FORGOTTEN SOLDIERS OUTREACH INC

Supporting America's Deployed

aka FSO   |   Lake Worth, FL   |  http://www.forgottensoldiers.org/

Mission

Supporting America's deployed military service members in all branches all over the world.

Ruling year info

2004

Principal Officer

Mrs. Lynelle Chauncey Zelnar

Main address

3550 23 Avenue S. Suite 7

Lake Worth, FL 33461 USA

Show more contact info

EIN

51-0493205

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Receiving a care package boosts moral and provides encouragement to our dedicated military service members. Families that cannot afford to send care packages can be assured that their loved ones serving abroad will be receiving much needed items to remind them of home. Chaplain David Craig, 185th Combat Sustainment Support Battalion explains: "All things considered, every stage of war brings new tasks and opportunities for soldiers to do great things and continuously serve our wonderful nation with honor and pride. My job entails helping soldiers maintain their moral compass and keeping their morale high. Your thoughtful gifts have truly helped us continue to fulfill our mission here with renewed effort and focus. “

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Angel Project

providing donated food, hygiene, and other items to Palm Beach County Food Bank and other veteran's associations.

Population(s) Served
Veterans
Unemployed people

Receiving a care package boosts moral and provides encouragement to our dedicated military service members. Register a soldier at www.forgottensoldiers.org and they will receive a package on a monthly basis throughout their tour.

Population(s) Served
Military personnel
Veterans

Parade at South Florida Fair, we include a local football team as part of our marchers, in addition to local military members to march with Forgotten Soldiers Outreach

Population(s) Served
Age groups
Ethnic and racial groups
Family relationships
Social and economic status
Work status and occupations

Where we work

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel

Related Program

We Care Package Program

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

Average of number of recipients per month. This varies month to month, depending on deployments and wartime.

Number of youth who volunteer/participate in community service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

We Care Package Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Different student groups, Honor Society, School organizations, Girl Scouts, Boy scouts, summer camps, letter-writing campaigns from schools throughout the country, collection drives from schools

Number of external speaking requests for members of the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults

Related Program

We Care Package Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

**Note 2020 was extremely low due to COVID-19 Pandemic.

Number of care packages delivered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel

Related Program

We Care Package Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

These numbers include all sizes of shipping boxes used for the individual & squad/units care packages and do not reflect the actual number of recipients served.

Total dollar amount of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Young adults, Military personnel, Veterans

Related Program

We Care Package Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

These numbers are "grants" that have been applied for or that have been submitted to us without requests.

Total number of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Young adults, Military personnel, Veterans

Related Program

We Care Package Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Forgotten Soldiers Outreach, Inc. is committed to the American soldiers as long as they are deployed. FSO provides "that little bit of home" to ensure our troops are not forgotten by sending monthly "We Care" packages to registered service members. Most recently, the commanding officers are registering their units in hopes to boost the morale of the recipients on multiple deployments and others that are on their very first.

Forgotten Soldiers Outreach, Inc. reaches out to the community through speaking engagements to bring awareness that the United States Armed Forces have ongoing deployments and support is needed now more than ever. FSO utilizes social media, email marketing, and other fundraiser's held locally and nationally. In addition, there is an ongoing educational program whereby educator's are provided an educator's link which helps bring in the letters of encouragement from schools around the county. Sponsored packing events are scheduled to assist in the shipping of our We Care packages on a monthly basis.

Forgotten Soldiers Outreach utilizes a private database through Constant Contact where solicitations for donations are initiated. Forgotten Soldiers Outreach utlizes fundraising campaigns which are ongoing throughout the year. Forgotten Soldiers Outreach has a managed volunteer program of over 50 local volunteers that assist with campaigns, events, and other outreach needs. Forgotten Soldiers Outreach has a fundraising committee made up of 17 members that is utilized for our main annual event, Hero's Toast. In addition, we have a smaller fundraising committee that handles the other one or two major annual fundraisers. We also have a committee that facilitates our Annual Day to Remember Memorial Day Service, which is one of the larger and most well attended local Memorial Day services.

Since the inception in October, 2003, Forgotten Soldiers Outreach, Inc. has benefited over 450,000 service members serving in all world theatres and all branches of the military.

Our ongoing challenge is to have the funds available to ship to every registered recipient on our list on a monthly basis. The number of recipients vary from month to month. However, once registered they remain on our list until they return home.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    The United States Armed Forces are deployed overseas. We also benefit their families by stepping in to send that little bit of home via our monthly "We Care" packages to their loved ones because they can't afford to do it themselves.

  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    Our recipients will notify us of special requests that they are in need of, and have made recommendations of what we need to send, and not send, and how to best send certain items.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

FORGOTTEN SOLDIERS OUTREACH INC
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

FORGOTTEN SOLDIERS OUTREACH INC

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board co-chair

Mr. Christopher McCarthy


Board co-chair

Chuck Debevec

Art Snow

C. Annelies Mouring

Chuck Debevec

Jay Cashmere

Major General Wayne Jackson

Christopher D. McCarthy

Walter Brown

William Arcuri

Michael Trim

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/20/2021
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/12/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.