Goodwill Industries of the Chesapeake, Inc.
Changing lives through the power of work!
Programs and results
What we aim to solve
While Maryland is one of the wealthiest states, a substantial part of our territory suffers from staggering poverty and unemployment. A recent study of the Baltimore Metropolitan area reports that 82% of low-income individuals face three or more barriers to employment opportunities.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Waverly Family Support Center
In 1999, Goodwill Industries of the Chesapeake, Inc. partnered with the Maryland Family Network to begin operation of the Waverly Family Support Center. The Center offers stable support systems in which parents and children have a comfortable environment to learn and develop educationally.
Serving expecting parents and parents with young children from birth to 47 months, the Center’s objective is to interrupt the cycle of poverty among families, provide support and counseling services, and links to other needed resources in the community. Most importantly, the Waverly Family Support Center empowers all parents educationally and economically.
STEP
Since 1986, the Schapiro Training & Employment Program (STEP) has been a pioneer in the formation of the supported employment movement for people with psychiatric disabilities who are also economically disadvantaged, placing them in competitive employment. At STEP, experienced Rehabilitation and Employment Specialists assist clients in learning the tasks necessary for successful job performance. Upon employer and employee satisfaction, the support is gradually withdrawn and the client is absorbed into the regular world of work.
Job Readiness
Designed to assist participants who are interested in obtaining employment develop their skills in order to achieve self-sufficiency.
Clerical & Computer Training
An ongoing computer training program customized to each student’s needs and expertise.
GED Preparation
Goodwill offers GED preparation classes in conjunction with Baltimore City Community College.
Custodial Skills Training
Classroom instruction and hands on training are combined to give participants the skills needed to enter the custodial and maintenance fields
SEETTS (Supporting Ex-Offenders in Employment, Training, and Transitional Services)
SEETTS offers training and support for ex-offenders in search of work opportunities.
Career Services
Provides job opportunities and placements with over 400 employers in in the Baltimore Metropolitan area. Placement Assistance offers resume refinement with tailored job leads and information to hiring events and job fairs. Retention Services provides immediate follow- up for individuals obtaining employment, one-on-one job coaching and access to Employment Stability Services for case management.
Emerge Initiative
Links participants with appropriate skills training opportunities in order to increase technical skills, employability and meet the demand of varying job opportunities. These opportunities include training and apprenticeship programs in areas like web/graphic design, information technology, retail, cybersecurity, C.N.A, coding and programming, carpentry and more.
Buena Alianza
Goodwill’s bilingual case management, job readiness and placement assistance services designed for the Latino population.
Where we work
External reviews
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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of service recipients who are employed
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of meals served or provided
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of employer partners offering jobs to clients
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Average wage of clients served (in dollars)
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of participants attending course/session/workshop
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Goodwill Industries of the Chesapeake aims to close the unemployment gap by providing access to supportive services and programs that prepare people to secure and retain employment to build successful independent lives. \r\n\r\nOur goal is to decrease reliance on public subsidiaries by providing the tools to increase wages and foster self-sufficiency for individuals and their families.
What are the organization's key strategies for making this happen?
Goodwill Industries of the Chesapeake provides career development services, training programs and educational services tailored to assist unemployed and underemployed individuals to achieve gainful employment leading to self-sufficiency.\r\nNew and used donated items bought from our Goodwill stores and other philanthropic support enables the agency to provide workforce development, career services, case management, training and educational programs.
What are the organization's capabilities for doing this?
Among Baltimore area nonprofits surveyed in 2017, Goodwill is ranked 3rd among total number of employees, 6th in total revenue and 12th in total assets.\nSince Goodwill is approximately 90% self-supporting from the sales of contributed goods and industrial contracts, we depend on contributions from businesses and foundations to support our operations. \n\nWhile Goodwill's focus for many years was helping people with disabilities find gainful employment, that mission has expanded over the years. Goodwill has brought its years of experience to initiatives that train and place people with barriers to employment including dislocated workers, individuals with no work training, and those receiving public assistance, all the while maintaining its commitment to serve those with disabilities. \nToday, Goodwill Industries of the Chesapeake employs more than 800 individuals, operates 32 store locations, career centers and programs, and provides stable employment for individuals with severe disabilities through four commercial service contracts for local government agencies.
What have they accomplished so far and what's next?
For 101 years, Goodwill has provided comprehensive job readiness services that connect individuals to stable employment. Realizing that a lack of stable employment isn't simply due to a lack of desire, but rather a myriad of obstacles, Goodwill has pioneered a fully integrated service delivery model to connect individuals to staff to help address and remove those barriers, an approach that is substantiated by a successful track record of connecting individuals to employment and has steadily increased the number of job placements annually, as much as 51% since 2010. And not just into any position but instead, ones that offer stability. In fact as of 2019, the average hourly wage for Goodwill participants was $12.81, substantially higher than the state of Maryland's minimum wage of $10.10 per hour. In 2018 Goodwill Industries of the Chesapeake served over 77,000 individuals placing over 1700 graduates with career pathways, including jobs in the construction trades, certified retail skills training program, healthcare and IT industry. \n\nIn the next year our goal is to continue to implement placement and retention best practices to ensure that we are providing our participants with the most effective resources to provide the best chance to earn middle skilled jobs and wages. We aim to increase mission awareness by working with faith-based organizations, soup kitchens and other partners to educate and deepen GIC's presence in local communities. We plan to continue to grow the ecommerce platform by the end of its second year with an expansion of staff and space. Furthermore, we will build on our strengths of effective case management and measuring outcomes as we develop a plan to seek additional CARF accreditation for our community-based workforce services.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Goodwill Industries of the Chesapeake, Inc.
Board of directorsas of 01/24/2023
Mr. Joe Durham
Ms. Olivia Farrow
David J. Downey
Joe Durham
Jeff Jacobson
Lisa Rusyniak
Seth Dunbar
Olivia Farrow
Dennis Finnegan
Cailey Locklair
Dean Kenderdine
Lillian Suffolk-Kilroy
Bob Kimmons
Claude Lijoi
Jayne Miller
Joel Suldan
Frances Taylor
Joyce R. Van Dee
Kim Clark
Michele Cohen
Joan Corcoran
Joy Bramble
Dave Carberry
Peter Chesner
Joshua Savadove
Willis Macgill
Stacey Butler
Thomas Finney
Linda Foy
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 01/24/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.