Ayuda
Transforming Lives and Strengthening Communities Since 1973
Programs and results
What we aim to solve
More than one million of our neighbors in Maryland, Virginia, and Washington DC moved here from abroad with dreams of a better future. From the teenage boy who fled violence and death threats, to the mother who received a work visa from a local farm. These immigrants go to our children’s schools, provide essential skills for our businesses, and are vibrant members of our diverse communities. Yet, all too often, our neighbors do not receive equal levels of justice and protection. Ayuda offers a full range of legal, social, and language services for low-income immigrants from anywhere in the world. Our expert and dedicated professionals help our community’s immigrants navigate the immigration and justice systems, access the social safety net, and overcome language barriers. Since 1973, Ayuda’s support has transformed the lives of more than 150,000 immigrants – young “Dreamers,” survivors of human trafficking and domestic violence, LGBTQ immigrants, and more.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Legal Immigration Program
Lawful immigration status is the key that opens doors for immigrants to achieve financial security and stability. Many immigrants have viable pathways to lawful immigration status and U.S. citizenship, but lack the means of accessing legal representation to help them identify available immigration benefits, navigate the complex bureaucracy that controls access to immigration benefits, and present their case successfully.
Through Ayuda’s extensive knowledge of immigration law, Ayuda’s attorneys assess for all forms of possible immigration relief including U visas (for victims of crime), T visas (for victims of human trafficking), VAWA petitions, and more. Many of these forms of relief that Ayuda secures for our clients creates a path towards work authorization, legal permanent residency, and citizenship.
Ayuda has a more than 90% success rate in obtaining the immigration benefits that clients qualify for and that provide them the lawful status they need to succeed.
Domestic Violence & Family Law Program
Ayuda offers domestic violence and family law legal services in a culturally sensitive environment to low-income immigrant victims of domestic violence, sexual assault, and/or stalking. The vast majority of domestic violence survivors represent themselves when seeking protective orders and this is especially true for low-income Limited English Proficient individuals.
Ayuda’s attorneys provide direct representation, education about legal rights, and advocacy so immigrant survivors can navigate their options, obtain protective orders, seek divorce from abusive partners, and secure custody of their children. Through Ayuda’s family law services, survivors can rebuild their lives and raise their children in loving, safe homes.
Social Services Program
Ayuda provides culturally-specific social services for immigrant victims of domestic violence, sexual assault, and/or human trafficking, as well as neglected children and youth. Designed to holistically address short-term and long-term needs, Ayuda’s multidisciplinary social services team empowers survivors and their families to achieve their unique goals.
Ayuda provides safety planning, crisis intervention, case management, emotional support, trauma-informed individual therapy and mental health services, and support groups so survivors can achieve safety and self-sufficiency.
Ayuda advocates for and connect clients to vital services such as emergency and transitional shelter, food, clothing, or medical care. Clients can also receive emergency financial assistance, baby supplies through our partnership with the Greater DC Diaper Bank, and food for families who are facing food insecurity.
Language Access Services
Ayuda ensures that all of our neighbors can get assistance when they need it, regardless of the languages they use to communicate. Immigrants and deaf individuals can experience confusion and profound isolation due to language barriers. Without adequate communication, basic services are beyond reach.
Ayuda provides free in-person interpretation, telephonic interpretation, and document translations for thousands of limited English proficient or deaf clients who need support to communicate with a public interest lawyer or a victim services provider.
Staff also train interpreters, lawyers, and advocates on effective interpretation and translation services.
Project END
Project END is a direct legal services project aimed at remedying the harm caused by immigration legal services fraud. Project END provides advice, counsel, and representation to victims of fraud in civil, criminal, and immigration proceedings.
A notario, notario público, “case-writer,” or immigration consultant in the U.S. is not an attorney nor an accredited representative of the Department of Justice in the U.S., and consequently, is not licensed to provide immigration legal advice or legal services.
Unscrupulous actors routinely prey on immigrants because of linguistic, cultural, and financial obstacles that can render many particularly vulnerable to such fraud. This fraud can have devastating consequences for its victims, including financial loss, damage to a legal case, deportation, and permanent family separation.
Pro Bono Program
Ayuda’s pro bono program leverage the power and resources of volunteer attorneys, willing to give their time and counsel to immigrant neighbors in need of services now more than ever, along with the expertise and commitment of Ayuda’s expert immigration attorneys and staff who serve as mentors to the volunteers and manage the clinics.
Ayuda works with pro bono attorneys to provide consultations to clients through limited scope, brief advice clinics. In addition, Ayuda works with pro bono partners to provide long-term representation to clients in immigration matters through Ayuda’s pro bono pipeline.
Ayuda relies on pro bono support for our free immigration consultation clinics, which are currently being conducted remotely due to the public health crisis.
In 2021, Ayuda held 8 remote consultation clinics, which supported more than 433 individuals.
Where we work
Affiliations & memberships
John R. Thompson, Jr. Legacy of a Dream award from Georgetown University 2023
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients assisted with legal needs
This metric is no longer tracked.Totals By Year
Related Program
Legal Immigration Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of immigrants who received holistic case management services
This metric is no longer tracked.Totals By Year
Related Program
Social Services Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Related Program
Social Services Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is for mental health services, including individual and group therapy for immigrant survivors of domestic violence, sexual assault, trafficking, and other crimes.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
- Provide immigrants the opportunity to access justice and increase the number of immigrants served each year.
- Develop additional programs that offer opportunities for immigrants to thrive and succeed.
- Be a trusted member of the community the offers services to immigrants, often partnering with other organizations.
- Strengthen presence in Maryland and Virginia.
- Strengthen the organizational infrastructure of the organization.
- Develop diversified sources of revenue.
- Increase unrestricted gifts to at least 10% revenue goal to ensure longevity of organization and sustainable growth.
- Enhance board leadership and management capacity to promote long-term strategic goals.
What are the organization's key strategies for making this happen?
- Started Pro Bono Program and Community Volunteer Program to harness the energy of community members to contribute time, talent and treasure to Ayuda.
- Board is reviewing elements of the by-laws to determine possible ways to elevate expectations from board members (and thus directing recruitment priorities).
- Developing additional earned income through a client fee-based model while still remaining affordable and below market price.
- Focusing on unrestricted and capacity building funds to be reinvested back into the organization.
- Launch an advocacy program in 2023 and a Community Advisory Council to bring the voices of immigrants to the table in developing policies that affect their communities.
- Developing a new 3-5 year strategic plan beginning in 2024.
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Ayuda
Board of directorsas of 10/12/2023
Veronica Nannis
Greenwald & Laake LLP
Term: 2019 -
Lorraine Faeth
Land Trust Alliance
Michael Sklaire
Greenberg Traurig LLP
Michael Woods
Verizon
Veronica Nannis
Joseph, Greenwald & Laake, LLP
Jayesh Rathod
American University
Kevin Metz
Latham & Watkins LLP
Tara Castillo
Alston & Bird LLP
Jill Flack
Exelon
Alejandro Guadarrama
Skadden
Paul Lee
Steptoe & Johnson LLP
Miguel Martinez Jr.
PwC
Sadina Montani
Crowell & Moring LLP
Victoria Ortega
Blank Rome LLP
Marie Talwar
General Electric Company
Samir Varma
Thompson and Hine LLP
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 09/06/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.