Jewish Council for the Aging of Greater Washington, Inc.
Helping All Seniors Thrive
Programs and results
What we aim to solve
Older adults and family caregivers throughout Greater Washington need an advocate, friend and guide. JCA is all of those and more. To the isolated senior with no means of getting around, we are a smiling ElderBus driver who cheerfully helps with canes, walkers and wheelchairs and even carries packages with a smile. To the concerned family member, we are the confident voice of an information specialist who can find needed resources close to home. For the senior who is frail or suffering from Alzheimer’s disease or other challenges, we are a safe and caring place that provides dignified assistance at adult day centers that are second to none. And we are so much more! We are vibrant intergenerational programs that build bridges and shatter stereotypes. We are the older job seeker’s mentor and trainer. We are different faces in various places, but united in our mission to help local seniors experience the positive side of aging while making the National Capital Area a great place to age.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
ElderBus Transportation and Mobility Management Services
Our transportation programs open doors to a world otherwise beyond reach.
In Fiscal Year 2020, Connect-A-Ride mobility specialists provided 2,996 referrals, assisted 1,233 callers and met with 259 attendees at Ride Smart Travel Training sessions, senior fairs and expos.
Our wheelchair-accessible ElderBuses traveled 152,227 miles while making 59,511 passenger trips. During the pandemic, those buses delivered thousands of meals to hungry seniors.
VillageRides provided 4,104 rides through a network of 16 community organizations in Montgomery and Prince George’s Counties, Md.
In collaboration with the Pozez Jewish Community Center of Northern Virginia, the JCC-JCA NV Rides program worked with 15 volunteer transportation organizations. Together, we helped 621 passengers get 10,673 rides from 379 volunteer drivers.
Our Escorted Transportation Program provided 354 rides to 430 frail or ill program enrollees who needed door-through door support. During the pandemic, staff also made 20 wellness checks.
Senior Employment
We help older adults find and keep jobs.
Our Senior Community Service Employment Program provided 34,852 community service hours through the work of 68 paid, on-the-job trainees who were age 55 or better and at or below 125 percent of the federal poverty line.
The Career Gateway, our multi-day workshops for older job seekers, served 90 men and women, most of whom found jobs fast after graduating. Many participants polished their skills Excel, Word and other skills through our fast-growing CareerTech program.
Adult Day Programs
The JCA adult day programs offer compassionate, supportive care in a welcoming community.
In Fiscal Year 2020, the Samuel Gorlitz Kensington Clubs, our social day programs for older adults with early-stage memory loss, served 62 men and women who ranged in age from 63 to 95.
Until it closed on March 13, 2020, the Albert & Helen Misler Adult Day Center, a medical day program, provided compassionate care to older adults with physical, cognitive or emotional challenges.
Information, Education and Outreach
Our information and referral programs are as close as a telephone call, as near as one's heart.
In Fiscal Year 2020, the volunteers and staff of the Rose Benté Lee Senior HelpLine and Steven M. Reich HomeCare Resource Center provided 1,239 referrals for housing, caregiving, social programs, medical equipment and more – much more.
SHIP, our State Health Insurance Assistance Program, answered 2,388 calls thanks to staff and volunteers who spent 2,585 hours counseling people on Medicare options. We enabled 248 clients to save $452,035 through free prescription drug analyses.
In collaboration with Washington Jewish Week, we reached thousands of older adults and family caregivers with five Senior Resources Guides.
We provided daily news about aging to 6,100 Facebook friends and1,200 LinkedIn followers as well as via our Twitter feed.
Although the pandemic forced us to cancel our annual Productive Aging Award Dinner, we used mail and social media campaigns to shatter negative stereotypes about aging.
Intergenerational Programs
Our intergenerational programs build bridges across generations while helping children succeed in school and life.
In Fiscal Year 2020, the Heyman Interages Center connected 339 youth volunteers with 486 men and women in senior facilities and adult day centers. Our 267 senior volunteers mentored and tutored 2,131 low-income students.
Overall, Interages’ volunteers provided 9,451 volunteer hours of care.
Where we work
Awards
Summit Award 1999
American Society of Association Executives
National Model Programs Award (won jointly with Montgomery County, MD) 2002
National Association of Counties
Positive Partnership in Aging Award 2006
Montgomery County, Maryland
National "Gold Circle" Communications Award 2006
American Society of Association Executives
Program of Distinction (for the JCA Heyman Interages Center) 2012
Generations United
Program Achievement Award (for our workforce training programs) 2013
Maryland Gerontological Association
National recognition for the Interages' REAL program -- Reading and Educating to Advance Lives (won jointly with Montgomery County, MD) 2018
National Association of Counties
Affiliations & memberships
Alliance for Information and Referral Systems 2018
United Way Member Agency 2018
Combined Federal Campaign 2018
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of participants engaged in programs
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
We track the number of persons served. Most are older adults or family caregivers, although we also serve children through intergenerational programs that build bridges between young and old
Number of Facebook followers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We use Facebook to inform older adults and family caregivers about important age-related issues and resources, including those of JCA. We also use it to inspire people to live long and age well.
Percent of board members that serve on board committees or otherwise volunteer for the organization apart from attending board meetings
This metric is no longer tracked.Totals By Year
Type of Metric
Other - describing something else
Direction of Success
Holding steady
Context Notes
We expect our officers and directors to actively support JCA in many ways, including as roll-up-the-shirtsleeves volunteers. The Board-approved Board Member Job Description makes that clear.
Percent of board members that make annual gifts to the organization
This metric is no longer tracked.Totals By Year
Type of Metric
Other - describing something else
Direction of Success
Holding steady
Context Notes
We require all board members to make annual gifts to JCA. We regularly track and report board giving.
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
From 2019 through 2021, we will:
* continue to serve as a leading nonprofit provider of services and opportunities for older adults and their family caregivers;
* expand our intergenerational programs and our services in support of older adults;
* increase our reach into northern Montgomery County, MD; Northern Virginia; and elsewhere in the Greater Washington area;
*serve those most in need while being financially responsible;
* diversify and grow our funding sources; and
*support and enhance our staff and volunteers.
What are the organization's key strategies for making this happen?
JCA will aggressively search for new foundation and corporate funders, build our endowment and expand our individual donor base to reflect a more diverse and younger population.
We will maintain sufficient staff to support increased programming, a greater geographical reach, and more aggressive fundraising and marketing. We will continue to support our staff with fair compensation and benefits as well as career opportunities.
To better promote the good work of JCA, we will review all aspects of our branding, and we will enhance our efforts to market our services and expertise through social media, public appearances, our website and other communications channels.
We will enhance our efforts to enlist and train our community volunteers, who are the backbone of JCA. They help deliver services, and they become enthusiastic advocates and supporters.
Our lay and professional leaders will benchmark operating decisions against this Plan.
What are the organization's capabilities for doing this?
We celebrate our strengths, which include:
* A passionate board. Every member makes a generous annual gift to us.
* A clear and compelling mission and strategic plan.
* Clear operating principles.
* A portfolio of essential community service programs, most of which have won multiple awards.
* A trained, dedicated and motivated staff. (Many staff persons have worked at JCA for 15 years or more!)
* A respectful, dynamic relationship between Board members and staff.
* More than 1,300 dedicated volunteers.
* Enduring partnerships with diverse public and private organizations, many of which have supported JCA programs for more than three decades.
* Thousands of loyal donors.
* Careful fiscal management. Every JCA audit has been clean and clear.
* Partner status with The Jewish Federation of Greater Washington.
* Membership in the United Way and the Combined Federal Campaign.
What have they accomplished so far and what's next?
The Annual Report details our progress on many fronts. Top needs include
* The expansion of JCA programs in Northern Virginia and other high-priority locales within the Greater Washington, D.C. region; and
* The growth of operating revenue, which is necessary not only to cover inflationary costs but also because the populations of older adults and family caregivers are growing so fast.
Committees and Task Forces of the Board, which are composed of Board members and other local volunteers, monitor progress on many fronts. Those committees include the following:
* Budget, Audit & Finance;
* Development;
* Leadership;
* Transportation; and
* Business Planning.
JCA also convenes an Employer Advisory Committee to assess and guide our Career Gateway program and other senior employment services, and a Transportation Providers Roundtable.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Jewish Council for the Aging of Greater Washington, Inc.
Board of directorsas of 01/09/2021
Mr. Howard Gleckman
Urban Institute
Term: 2020 - 2021
Kenneth Simonson
Associated General Contractors of America
Nancy Fiedelman
Aynsley Group Ltd.
Jeffrey Lipson
Hannon Armstrong
Marion Kristal Goldberg
Goldberg & Goldberg PLLC
Howard Gleckman
Urban Institute
Debra Korth
Montgomery County Public Schools (retired)
Ira Bartfield
National Gallery of Art (retired)
Richard Galen
Kelliher & Salzer, LLC
Lynn Friss Feinberg
AARP (retired)
Daniel Hodin
Paley, Rothman, Goldstein, Rosenberg & Cooper
Barbara Etkind
Troutman Sanders LLP (retired)
Phyllis Coburn
Community volunteer
Debra Liverpool
YMCA of Metropolitan Washington
Viven Hsueh
Independent nonprofit organiation management
Gregory Wims
Bold Concepts
Scot Farrell
Winston & Strawn LLP
Marc Berman
Interplan
Herbert Mintz
Finnegan (retired)
Natalie Cantor
Montgomery County, MD (retired)
Ronald Paul
Ronald Paul, M.D.
Ronna Borenstein-Levy
Levy Strategic Communications
Jay Goldman
Washington Metropolitan Area Transit Authority (previous)
John Shuchart
Shuchart Foundation for Mental Health Awareness
Vickie Witkin
Booz Allen Hamilton (retired)
Darryl Hill
Laurel Medical Associates
Judit Illes
Gerontological Society of America
Donald Silverstein
Blake Real Estate
Thomas West
SEIA
Norman Goldstein
Federal Communications Commission (retired)
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data