Jewish Council for the Aging of Greater Washington, Inc.

Helping All Seniors Thrive

aka JCA   |   Rockville, MD   |  https://www.accessjca.org/

Mission

JCA proudly serves the Greater Washington, DC area. We help older adults (1) get answers through our Senior HelpLine and State Health Insurance Assistance Program; (2) learn and grow through workshops, guidebooks and online resources; (3) get around via our handicap-accessible buses, Connect-A-Ride Transportation Resource Center and other mobility management programs; (4) land a job through the JCA Career Gateway, 50+ Employment Expos and other employment programs, (5) build intergenerational bridges while helping children succeed in school and life through the JCA Interages Center, and (6) find a helping hand in our adult day centers as we (7) shatter stereotypes about growing older.

Notes from the nonprofit

JCA provides access, answers and opportunities for older adults and family caregivers throughout the Greater Washington, D.C. region.

Our award-winning programs enable older men and women to maintain their independence, dignity, vitality and self-respect despite physical, financial and emotional challenges. They connect the generations. And they shatter stereotypes about growing up and growing older as they help make the National Capital Area a great place to age.

Our Jewish heritage and values guide and inspire our vision and work, and we are proud to serve men and women of all faiths, ethnicities and income levels. Since our founding in 1973, JCA has helped all seniors thrive.

Ruling year info

1973

Chief Executive Officer

Mr. Shane Rock

Main address

The JCA Ann L. Bronfman Center 12320 Parklawn Dr

Rockville, MD 20852 USA

Show more contact info

EIN

52-0983740

NTEE code info

Senior Centers/Services (P81)

Transportation (Free or Subsidized) (P52)

Adult, Child Matching Programs (O30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Older adults and family caregivers throughout Greater Washington need an advocate, friend and guide. JCA is all of those and more. To the isolated senior with no means of getting around, we are a smiling ElderBus driver who cheerfully helps with canes, walkers and wheelchairs and even carries packages with a smile. To the concerned family member, we are the confident voice of an information specialist who can find needed resources close to home. For the senior who is frail or suffering from Alzheimer’s disease or other challenges, we are a safe and caring place that provides dignified assistance at adult day centers that are second to none. And we are so much more! We are vibrant intergenerational programs that build bridges and shatter stereotypes. We are the older job seeker’s mentor and trainer. We are different faces in various places, but united in our mission to help local seniors experience the positive side of aging while making the National Capital Area a great place to age.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

ElderBus Transportation and Mobility Management Services

Our transportation programs open doors to a world otherwise beyond reach.

In Fiscal Year 2020, Connect-A-Ride mobility specialists provided 2,996 referrals, assisted 1,233 callers and met with 259 attendees at Ride Smart Travel Training sessions, senior fairs and expos.

Our wheelchair-accessible ElderBuses traveled 152,227 miles while making 59,511 passenger trips. During the pandemic, those buses delivered thousands of meals to hungry seniors.

VillageRides provided 4,104 rides through a network of 16 community organizations in Montgomery and Prince George’s Counties, Md.

In collaboration with the Pozez Jewish Community Center of Northern Virginia, the JCC-JCA NV Rides program worked with 15 volunteer transportation organizations. Together, we helped 621 passengers get 10,673 rides from 379 volunteer drivers.

Our Escorted Transportation Program provided 354 rides to 430 frail or ill program enrollees who needed door-through door support. During the pandemic, staff also made 20 wellness checks.

Population(s) Served
Seniors
People with disabilities

We help older adults find and keep jobs.

Our Senior Community Service Employment Program provided 34,852 community service hours through the work of 68 paid, on-the-job trainees who were age 55 or better and at or below 125 percent of the federal poverty line.

The Career Gateway, our multi-day workshops for older job seekers, served 90 men and women, most of whom found jobs fast after graduating. Many participants polished their skills Excel, Word and other skills through our fast-growing CareerTech program.

Population(s) Served
Seniors
Unemployed people
Economically disadvantaged people

The JCA adult day programs offer compassionate, supportive care in a welcoming community.

In Fiscal Year 2020, the Samuel Gorlitz Kensington Clubs, our social day programs for older adults with early-stage memory loss, served 62 men and women who ranged in age from 63 to 95.

Until it closed on March 13, 2020, the Albert & Helen Misler Adult Day Center, a medical day program, provided compassionate care to older adults with physical, cognitive or emotional challenges.

Population(s) Served
Seniors
People with other disabilities

Our information and referral programs are as close as a telephone call, as near as one's heart.

In Fiscal Year 2020, the volunteers and staff of the Rose Benté Lee Senior HelpLine and Steven M. Reich HomeCare Resource Center provided 1,239 referrals for housing, caregiving, social programs, medical equipment and more – much more.

SHIP, our State Health Insurance Assistance Program, answered 2,388 calls thanks to staff and volunteers who spent 2,585 hours counseling people on Medicare options. We enabled 248 clients to save $452,035 through free prescription drug analyses.

In collaboration with Washington Jewish Week, we reached thousands of older adults and family caregivers with five Senior Resources Guides.

We provided daily news about aging to 6,100 Facebook friends and1,200 LinkedIn followers as well as via our Twitter feed.

Although the pandemic forced us to cancel our annual Productive Aging Award Dinner, we used mail and social media campaigns to shatter negative stereotypes about aging.

Population(s) Served
Seniors
Caregivers
Chronically ill people
Low-income people

Our intergenerational programs build bridges across generations while helping children succeed in school and life.

In Fiscal Year 2020, the Heyman Interages Center connected 339 youth volunteers with 486 men and women in senior facilities and adult day centers. Our 267 senior volunteers mentored and tutored 2,131 low-income students.

Overall, Interages’ volunteers provided 9,451 volunteer hours of care.

Population(s) Served
Children and youth
Seniors
Economically disadvantaged people
Immigrants

Where we work

Accreditations

Alliance of Information and Referral Systems (AIRS) - Accreditation 2018

Awards

Summit Award 1999

American Society of Association Executives

National Model Programs Award (won jointly with Montgomery County, MD) 2002

National Association of Counties

Positive Partnership in Aging Award 2006

Montgomery County, Maryland

National "Gold Circle" Communications Award 2006

American Society of Association Executives

Program of Distinction (for the JCA Heyman Interages Center) 2012

Generations United

Program Achievement Award (for our workforce training programs) 2013

Maryland Gerontological Association

National recognition for the Interages' REAL program -- Reading and Educating to Advance Lives (won jointly with Montgomery County, MD) 2018

National Association of Counties

Affiliations & memberships

Alliance for Information and Referral Systems 2018

United Way Member Agency 2018

Combined Federal Campaign 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We track the number of persons served. Most are older adults or family caregivers, although we also serve children through intergenerational programs that build bridges between young and old

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We use Facebook to inform older adults and family caregivers about important age-related issues and resources, including those of JCA. We also use it to inspire people to live long and age well.

Percent of board members that serve on board committees or otherwise volunteer for the organization apart from attending board meetings

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Holding steady

Context Notes

We expect our officers and directors to actively support JCA in many ways, including as roll-up-the-shirtsleeves volunteers. The Board-approved Board Member Job Description makes that clear.

Percent of board members that make annual gifts to the organization

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Holding steady

Context Notes

We require all board members to make annual gifts to JCA. We regularly track and report board giving.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

From 2019 through 2021, we will:
* continue to serve as a leading nonprofit provider of services and opportunities for older adults and their family caregivers;
* expand our intergenerational programs and our services in support of older adults;
* increase our reach into northern Montgomery County, MD; Northern Virginia; and elsewhere in the Greater Washington area;
*serve those most in need while being financially responsible;
* diversify and grow our funding sources; and
*support and enhance our staff and volunteers.

JCA will aggressively search for new foundation and corporate funders, build our endowment and expand our individual donor base to reflect a more diverse and younger population.

We will maintain sufficient staff to support increased programming, a greater geographical reach, and more aggressive fundraising and marketing. We will continue to support our staff with fair compensation and benefits as well as career opportunities.

To better promote the good work of JCA, we will review all aspects of our branding, and we will enhance our efforts to market our services and expertise through social media, public appearances, our website and other communications channels.

We will enhance our efforts to enlist and train our community volunteers, who are the backbone of JCA. They help deliver services, and they become enthusiastic advocates and supporters.

Our lay and professional leaders will benchmark operating decisions against this Plan.

We celebrate our strengths, which include:

* A passionate board. Every member makes a generous annual gift to us.
* A clear and compelling mission and strategic plan.
* Clear operating principles.
* A portfolio of essential community service programs, most of which have won multiple awards.
* A trained, dedicated and motivated staff. (Many staff persons have worked at JCA for 15 years or more!)
* A respectful, dynamic relationship between Board members and staff.
* More than 1,300 dedicated volunteers.
* Enduring partnerships with diverse public and private organizations, many of which have supported JCA programs for more than three decades.
* Thousands of loyal donors.
* Careful fiscal management. Every JCA audit has been clean and clear.
* Partner status with The Jewish Federation of Greater Washington.
* Membership in the United Way and the Combined Federal Campaign.

The Annual Report details our progress on many fronts. Top needs include
* The expansion of JCA programs in Northern Virginia and other high-priority locales within the Greater Washington, D.C. region; and
* The growth of operating revenue, which is necessary not only to cover inflationary costs but also because the populations of older adults and family caregivers are growing so fast.

Committees and Task Forces of the Board, which are composed of Board members and other local volunteers, monitor progress on many fronts. Those committees include the following:
* Budget, Audit & Finance;
* Development;
* Leadership;
* Transportation; and
* Business Planning.

JCA also convenes an Employer Advisory Committee to assess and guide our Career Gateway program and other senior employment services, and a Transportation Providers Roundtable.

Financials

Jewish Council for the Aging of Greater Washington, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Jewish Council for the Aging of Greater Washington, Inc.

Board of directors
as of 1/9/2021
SOURCE: Self-reported by organization
Board chair

Mr. Howard Gleckman

Urban Institute

Term: 2020 - 2021

Kenneth Simonson

Associated General Contractors of America

Nancy Fiedelman

Aynsley Group Ltd.

Jeffrey Lipson

Hannon Armstrong

Marion Goldberg

Goldberg & Goldberg PLLC

Howard Gleckman

Urban Institute

Debra Korth

Montgomery County Public Schools (retired)

Ira Bartfield

National Gallery of Art (retired)

Richard Galen

Kelliher & Salzer, LLC

Lynn Feinberg

AARP (retired)

Daniel Hodin

Paley, Rothman, Goldstein, Rosenberg & Cooper

Barbara Etkind

Troutman Sanders LLP (retired)

Phyllis Coburn

Community volunteer

Debra Liverpool

YMCA of Metropolitan Washington

Viven Hsueh

Independent nonprofit organiation management

Gregory Wims

Bold Concepts

Scot Farrell

Winston & Strawn LLP

Marc Berman

Interplan

Herbert Mintz

Finnegan (retired)

Natalie Cantor

Montgomery County, MD (retired)

Ronald Paul

Ronald Paul, M.D.

Ronna Borenstein-Levy

Levy Strategic Communications

Jay Goldman

Washington Metropolitan Area Transit Authority (previous)

John Shuchart

Shuchart Foundation for Mental Health Awareness

Vickie Witkin

Booz Allen Hamilton (retired)

Darryl Hill

Laurel Medical Associates

Judit Illes

Gerontological Society of America

Donald Silverstein

Blake Real Estate

Thomas West

SEIA

Norman Goldstein

Federal Communications Commission (retired)

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 01/09/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data