CCI Health & Wellness Services

Hope. Excellence. Wholehealth

aka CCI Health & Wellness Services   |   Silver Spring, MD   |  http://cciweb.org

Mission

CCI Health & Wellness Services is a group practice, empowering patients to partner with staff for an unparalleled healthcare experience. Through integrated teams in a learning environment, CCI delivers high quality, affordable, care to every patient during all stages of life.

Ruling year info

1975

Chief Executive Officer & President

Dr. Sonya J. Bruton

Main address

8630 Fenton Street Suite 1204

Silver Spring, MD 20910 USA

Show more contact info

Formerly known as

Community Clinic, Inc.

EIN

52-0988386

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

CCI is working to address the lack of affordable, culturally-competent, and comprehensive healthcare options for underserved groups in Montgomery and Prince George's counties.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary Care

CCI’s primary care teams work to keep patients—of all ages—healthy through preventive care and well-visits. Our primary care teams specialize in internal and family medicine and pediatric care. They provide assessments, screenings, evaluations, immunizations, and referrals to specialists for adults and children. CCI serves patients regardless of insurance status or ability to pay, offering sliding-scale rates and flexible payment plans for patients.

Population(s) Served
Adults
Children and youth

CCI-WIC provides low-income pregnant, postpartum, and breastfeeding women and children under five with nutrition education, breastfeeding support, free healthy food, and referrals to other health and community programs at five locations. Three of the five sites are collocated with medical centers, enabling women and children receiving WIC to seamlessly address other health concerns that they may have.

Population(s) Served
Women and girls
Infants and toddlers

Primary care teams coordinate care with behavioral health consultants for patients who show signs of or report mental health concerns. Behavioral health consultants develop individualized care plans to address each patient’s mental health and well-being concerns. Services include individual, couples, and family counseling.

Population(s) Served
Adults

CCI’s dental teams provide both preventive and restorative services. Routine examinations, teeth cleanings, x-rays, composite fillings, sealants, fluoride varnishes and simple extractions are all available at CCI.

Population(s) Served
Adults
Children and youth

CCI conducts a number of outreach efforts to inform CCI's communities about health-related issues. CCI provides information about health insurance, the availability of health services, and the importance of regular preventive care through health fairs, workshops, and in local schools.

Population(s) Served
Adults

CCI provides health assessments for asylees and refugees who resettle in Montgomery and Prince George’s counties. Patients present their health records and receive a routine physical and mental health assessment. A mandatory second visit provides patients with preventive treatments and treatment for diagnosed conditions. CCI is one of only two agencies providing refugee health services in Maryland.

Population(s) Served
Immigrants and migrants

HIV/AIDS tests are provided at all health center sites, but CCI also offers a dedicated treatment program for patients to prevent progression of the disease, further infections, recurrent infections, and complications. CCI is integrating HIV prevention services into all health centers by educating and prescribing PrEP to eligible patients.

Population(s) Served
People with HIV/AIDS
Adults

CCI offers services, for both men and women, related to preventing unintended pregnancies as well as achieving planned pregnancies that result in healthy birth outcomes. Family Planning services include, contraceptive services, pregnancy testing and counseling, fertility services, STD testing and services, and more. At CCI, confidentiality and comfort are of utmost importance and measures are taken to ensure both.

Population(s) Served
Adults
Young adults

Mothers who receive prenatal care tend to have better birth outcomes. CCI provides affordable prenatal and postpartum care services, including assessments and education, care management, behavioral health services, and referrals for high-risk patients. Through the innovative model CenteringPregnancy, CCI's prenatal patients receive care and support in group sessions throughout their pregnancies.

Population(s) Served
Women and girls

Pediatric Care services are available at five (5) of CCI's primary care locations. Whether your child needs a checkup or vaccinations, CCI offers a range of services for children from infancy through young adulthood. During each routine well-child visit, a health care provider will check your child’s growth and development, in addition to providing insight on variety of something for overall health and wellness. With programming such as CenteringPregnancy, Weight Management, Behavioral Health, CCI ensures that your child receives comprehensive primary care to help keep them healthy at all stages of life.

Population(s) Served
Children and youth

Where we work

Accreditations

National Committee for Quality Assurance (NCQA): PCMH 2015

The Joint Commission: National Quality Approval 2003

Awards

Advancing HIT for Quality 2020

Health Resources and Services Administration

Affiliations & memberships

Health Resources and Services Administration: Federally Qualified Health Center 2008

Percentage of patients 18-75 years of age with diabetes who had hemoglobin A1c > 9.0% during the measurement period.

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Percentage of babies of health center prenatal care patients born whose birth weight was below normal.

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Decreasing

Percentage of prenatal care patients who entered prenatal care during their first trimester.

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Percentage of children, 6-9 years of age, at moderate to high risk for caries who received a sealant on a permanent first molar during the measurement period.

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Percentage of adult patients who have a diagnosis of hypertension and whose blood pressure is adequately controlled (less than 140/90 mmHg).

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

CCI is committed to achieving the following results in the coming year –
• Increase the percentage of patients with controlled diabetes with an HbA1c less than 9.0% from 57.5% to 65%
• Increase the percentage of patients with controlled hypertension from 63.6% to 65.0%
• Increase the percentage of patients age two who complete the Combo 10 immunization series from 70.1% to 75.0%
• Increase the percentage of patients ages 12 and older with major depression or dysthymia, who reached remission 12 months (plus or minus 60 days) after the index event, from 27.0% to 29.0%
• Increase the percentage of patients ages six to nine who receive a sealant on a first permanent molar from 40.8% to 70.0%
• Increase the number of patients who access information through the patient portal from 47 to 1,660

Some strategies to help CCI achieve these goals include:
• Enroll any diabetic patient with a HbA1c level of 10% in care management.
• Enroll hypertension patients into our successful care management program.
• Establish standing orders to minimize missed opportunities for vaccinations and to deploy nursing and medical assistant staff, as part
of the team-based approach, to ensure the completion of preventative services, such as vaccinations.
• identify the common reasons why patients will not accept behavioral health interventions, and help Behavioral Health Consultants develop strategies and new techniques to limit the number of patients who decline an intervention.
• Discuss oral health with parents during child medical visits and give a warm hand-off to dental services.

• CCI has onsite behavioral health specialists
• CCI has care teams that engage in pre-visit planning and medication reconciliation prior to meeting with the patient and provide patient education tailored to patients needs.
• CCI has co-located dental services and recently hired a new dental health director
• CCI has begun a targeted campaign and identified a vaccine champion at each practice site to address missed opportunities for vaccination

CCI achieved the following results in the past year –
• In order to address the growing health needs of Prince George’s County, CCI relocated its Franklin Park Health Center to a larger facility, which became known as Greenway Health Center. CCI-Greenway provides primary care, behavioral health services, family planning, HIV/infectious disease care, and WIC services. At the same time, CCI relocated its prenatal practice into the former Franklin Park Health Center in Prince George’s County, to accommodate the growing prenatal practice. The Greenbelt Health Center now provides prenatal care, family planning, and dental services.
• CCI launched CenteringParenting, led by pediatricians, CenteringParenting is an innovative model of comprehensive group pediatric care that builds on CenteringPregnancy. After CenteringPregnancy patients deliver their babies, they join CenteringParenting to continue care with the same group of mothers.
• The USDA honored CCI’s WIC program with the Gold Elite Loving Support Award of Excellence for its exemplary practices in modeling, promoting, protecting, and supporting breastfeeding in the community. CCI-WIC’s breastfeeding initiation rates continue to be the highest in the state of Maryland.

CCI aims to achieve the following over the next three years –
• CCI will open a newly renovated and larger Takoma Park Health Center.
• CCI will explore launching CenteringParenting at its primary care practices in Montgomery County.
• CCI will establish an asthma clinic at CCI-Greenway in Prince George’s County.
• CCI will introduce acupuncture services at CCI-Gaithersburg in Montgomery County.
• Medical assistants will train to become certified bilingual health care interpreters.
• CCI will hire bilingual scribes to ensure accuracy of patient encounter documentation, provide support for chart and discharge preparation, and record physician interpretations of lab and imaging studies.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

CCI Health & Wellness Services
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

CCI Health & Wellness Services

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board co-chair

Ms. Elizabeth Durham

Washington Metropolitan Area Transit Authority

Term: 1998 - 2020


Board co-chair

Ms. Carla Satinsky

Montgomery County Media

Term: 2018 - 2020

Loriann Behm

AstraZeneca/MedImmune

Louise Bradford

Montgomery County

Della Cox

U-Haul Company of Metro DC

Carla Satinsky

Montgomery County Week in Review: Montgomery County Media

Sharon Thames

Morgan Properties

Robert Wise

AstraZeneca/MedImmune

Mariana Cordier

Cordier Law Offices

Elizabeth Durham

Washington Metropolitan Area Transit Authority

John Hurston

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/15/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data