Senior Services of Island County (DBA Island Senior Resources)
Serving Seniors, Adults with Disabilities, and those who care for them throughout Island County
Mission
Mission: To provide resources that enhance the emotional, social, and physical well-being of seniors, adults with disabilities, and those who care for them. Vision: Island Senior Resources envisions strong communities where seniors, adults with disabilities, and those who care for them are valued, heard and seen, cared for and about, afforded respect, treated with dignity, and supported to live their best life.
Ruling year
1976
Executive Director
Ms. Michele Cato
Main address
P.O. Box 939
Freeland, WA 98249 USA
EIN
52-1049443
NTEE code
Senior Centers/Services (P81)
Public, Society Benefit - Multipurpose and Other N.E.C. (W99)
Unknown (Z99)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
The senior population in Island County is increasing at a rate that exceeds the growth of senior populations in other areas. Seniors and adults with disabilities and their caregivers have no other resource they can look to in Island County to receive needed services within one organization.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Senior Nutrition Program
Senior Services of Island County delivered "Meals on Wheels" and also provided meals at three community meal sites in 2022. SSIC also provided nutritional support through educational classes, farmer'smarket vouchers, and liquid nutritional supplements. Hot meals and frozen meals were delivered three times a week by regular volunteers. When meals were delivered, valuable wellness check-ins and human connections occured at the client's front door, contributing to reduced isolation and improved well-being. A video on our Meals on Wheels program can be found at https://senior-resources.org/pse-helps-meals-on-wheels-click-for-video/
In 2022 we delivered 66,923 meals to hungry, isolated seniors; 1,195 meals were provided in community meal sites where seniors gathered for high-quality meals and essential social interaction. Overall we served over 3,770 individuals.
Aging and Disabiity Resources
Aging & Disabilities Resources (ADR) and Case Management helped seniors, families, and caregivers in Island County access the resources that support their health and well-being including Medicare advising, social security programs, veteran assistance, financial programs, energy assistance, medical transprtation, adult day programs, nutritional support, assisted/supported living options, respite programs, long-term care planning and case management. Our Family Caregiver Support efforts provided support, education, respite and resources for unpaid caregivers in Island County. Services were provided in-person, by phone or in-home as needed. The ADR staff connected clients to relevant programs at SSIC to assure their full range of needs were met and monitored. One call opens all SSIC program doors.
In 2022 we responded to 4,057 requests from throughout Island County.
Support Groups
During COVID, ISR offers online support groups for adults with disabilities as well as for caregivers, Parkinson's patients and families, those with Alzheimer's, and others.
Medical Transportation and Volunteer Services
More than 74 volunteers were active in providing transportation for individuals to medical appointments. Many of the trips included trips to Seattle area where volunteers waited for the clients for 4 to 8 hours to return them home. The rides also provided valuable human conversation and connection to clients. Other volunteers provided assistance with essential errands and household chores.
in 2022, our volunteers drove 232,243miles, spent over 11,006 hours, and made 2997 trips.
Family Caregiver Support
We assist unpaid caregivers to identify, understand, and access services to aid their caregiving experience. Provides caregiver support groups, "Powerful Tools for Caregivers" classes, a Caregiver Lending Library, and training and consultant services
Medicaid In-home care and Case Management
Medicaid In-Home Care programs promotes choice, flexibility, and community based services instead of facility care. Qualified individuals receive personal care and other services such as adult day care, home-delivered meals, home modifications, medical equipment and personal emergency response systems. Once enrolled in a Medicaid In-Home Care program, clients are assigned a Case Manger to develop and monitor a care plan based on a person's needs. The Case Manger identifies, accesses, and coordinates necessary services.
Senior Thrift
A thrift store of quality used goods. Every purchase supports Island Senior Resources' programs for seniors, adults with disabilities, and their caregivers throughout Island County.
Community Education
Outreach and Community education. This program provides information to the community about our programs and services through multiple channels. We produce a monthly newspaper, monthly eNews, brochures, website, online and in-person resource fairs, active social media, and more, to reach all Island County residents.
Where we work
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of seniors, adults with disabilities, and caregivers served by Aging & Disability Resources
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Older adults, Caregivers, Families
Related Program
Aging and Disabiity Resources
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of meals served to seniors and adults with disabilities who had access to nutrition support services i
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Older adults, Ethnic and racial groups
Related Program
Senior Nutrition Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of miles driven for seniors and adults with disabilities to/from medical appointments
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Medical Transportation and Volunteer Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of seniors and adults with disabilities served by Case Management
This metric is no longer tracked.Totals By Year
Population(s) Served
Seniors, Older adults, Ethnic and racial groups
Related Program
Medicaid In-home care and Case Management
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The numbers for this program are referrals driven by Medicaid providers. We do not control the numbers we serve.
Number of clients of all categories served in 2017, 2018, 2019, 2020, 2021, 2022 = over 10,000 each year including over 3,000 direct services clients per year
This metric is no longer tracked.Totals By Year
Population(s) Served
Caregivers, Families, Grandparents, Adults, Widows and widowers
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Serving clients throughout Island County.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Senior Services of Island County (trade name Island Senior Resources) seeks to provide essential resources to seniors and adults with disabilities, their families and caregivers, to help them maintain their independence and help them to thrive.
Our vision: Island Senior Resources envisions strong communities where seniors, adults with disabilities, and those who care for them are valued, heard and seen, cared for and about, afforded respect, treated with dignity, and supported to live their best life.
We have a 2022-2023 Strategic Plan that is outcome based and drives the organization. If you have questions about the 2024-2026 Strategic Planning process, please contact the Executive Director ([email protected]).
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Senior Services of Island County (DBA Island Senior Resources)
Board of directorsas of 04/18/2023
Ms. June Nailon
June Nailon
Kathryn Beaumont
Jason Pryde
Nancy Bolin-Romanski
Mike Etzell
Lori Christian
Jan Bahner
Chris Schacker
Sarah Stiteler
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
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