Human Services

HopeWorks of Howard County, Inc.

aka HopeWorks

Columbia, MD

Mission

HopeWorks of Howard County strives support and advocate for people in Howard County affected by sexual and intimate partner violence and engage the community in creating the change required in prevention.

Ruling Year

1980

Executive Director

Ms. Jennifer Pollitt-Hill

Assistant Director

Ms. Saman Akhtar

Main Address

9770 Patuxent Woods Drive Suite 300

Columbia, MD 21046 USA

Formerly Known As

Domestic Violence Center

Keywords

domestic violence, sexual assault, Maryland, Howard County, violence against women, abuse, family, domestic abuse, sexual abuse, shelter, women, men, children, violence, legal, counseling, advocacy

EIN

52-1115111

 Number

0059044646

Cause Area (NTEE Code)

Family Violence Shelters and Services (P43)

Hot Line, Crisis Intervention (F40)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs + Results

What we aim to solve

HopeWorks is seeking to respond to the violence and inequities present within our community in Howard County, Maryland. Domestic violence, sexual assault and human trafficking all significantly impact our community. HopeWorks must respond not only to the needs of victims of violence but to the conditions and realities which generate such violence.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Confidential Emergency Shelter

Counseling for Adults and Children

Legal Advocacy and Representation

24/7 Helpline

Hospital Accompaniment Program

Outreach and Community Education

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of nights of safe housing provided to families of domestic violence

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Confidential Emergency Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

Number of individuals provided a night's stay in our Safe House (includes women, men and children).

Number of crisis hotline calls answered

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

24/7 Helpline

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context notes

Number of crisis interventions by Advocacy Department both by phone and walk-in

Hours of volunteer service

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Outreach and Community Education

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of households that obtain/retain permanent housing for at least 6 months

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Confidential Emergency Shelter

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

To support and advocate for people in Howard County affected by sexual and intimate partner violence and to engage our community in creating the change required for violence prevention. HopeWorks looks to collaborate with our community in efforts towards racial, economic and gender justice, seeking solutions that address the needs of all who are affected by sexual and intimate partner violence. HopeWorks strives to provide high quality counseling, shelter, legal and advocacy services to victims of violence. HopeWorks emphasizes physical, psychological and emotional safety for survivors and helps them rebuild a sense of control and empowerment. HopeWorks seeks to provide education and training that engages the public in building a compassionate and violence-free community.

HopeWorks provides comprehensive and compassionate services to people experiencing sexual and intimate partner violence. Advocacy Services * 24-Hour Helpline for connection to services, resources and information * Hospital Accompaniment Program providing comfort, support and advocacy to survivors of sexual violence, intimate partner violence, or human trafficking Shelter Services * Crisis shelter for survivors (and their children) of intimate partner violence, sexual assault, or human trafficking * Transitional housing and rental assistance for survivors needing longer term assistance. * Short-term housing for animal companions Counseling for Survivors * Crisis appointments * Individual and group counseling Legal Assistance * Brief advice, information and referrals * Consultation and legal representation in peace and protective order matters * Daily support and advocacy provided at Howard County District Court Prevention Education and Community Wellness Programs * Workshops for schools, faith communities, businesses and civic organizations * Survivor's Wellness and Advocacy workshops * Youth Leadership Project - a service learning program for teens. * Survivors Speakers Bureau

HopeWorks has been providing services to victims of violence since 1978. HopeWorks has a deeply committed and highly trained staff fully capable of meeting the varied needs presented by survivors of violence. HopeWorks has worked hard to put in place high quality, best practice and trauma-informed advocacy and services throughout its programs. Services are provided by fully certified social workers, case managers, advocates and attorneys. HopeWorks has the financial resources, bricks and mortar structures, and technological systems necessary for the successful operation of its programs. This organization is supported by a broadly-based revenue stream incorporating government, foundation, corporate and individual sources of financial support.

Each of HopeWorks service, advocacy and education programs have put in place indicators of impact. These include: Counseling * Improvements to daily functioning on the part of survivors as indicated by reductions of symptoms demonstrated by decreased scores in CORE-10 and PCL 5 assessments. Legal Assistance * The goal of the Legal Department is to enable victims to appropriately assess available legal and non-legal options to maximize their safety and well-being. Indicators of survivor impact include: percentage reporting a better understanding of the legal process; percentage of those represented reporting that a protective order was granted or an agreement was reached with their abuser; percentage reporting that they have a safety plan in place, that they have an improved understanding of their safety needs, and that they have an increased sense of safety. Shelter * 100% of victims in imminent danger are placed in safe, secure shelter * Safety plans are put in place at entry and again at exit for all victims * Exit to appropriate housing is tracked for all shelter participants Advocacy * The percentage of clients reporting increases to knowledge of available resources both at HopeWorks and within the community is tracked. * The percentage of clients who go on to receive other services at HopeWorks (counseling, legal assistance, shelter) is tracked. * The percentage of clients who report a greater sense of safety is tracked. Community Engagement * The percentage of participants of community education events reporting gains to knowledge concerning intimate partner violence. * The percentage of participants in community education events reporting gains to knowledge of violence prevention practices.

HopeWorks has made significant progress towards its goals. Using the metrics listed above, this organization has met the following outcomes: Counseling * 70% of clients (who remained in counseling at least 90 days) saw a reduction in symptoms as measured by CORE-10 and PCL 5 assessments. Legal Assistance * 90% of legal clients reported a better understanding of the legal process * 80% of legal clients represented by an attorney were granted a protective order or reached a private agreement with their abuser * 80% of legal clients reported that they had an improved understanding of their safety needs and had an increased sense of personal safety. Shelter * 100% of victims in imminent danger were placed in safe, secure shelter * 100% of shelter residents had safety plans drawn up at entry and again at exit. * 70% of shelter residents exited to permanent or supportive housing (some participants opt to return to their abusers, others leave shelter without providing word of where they are going.) Advocacy * 90% of clients who reach out to the Advocacy Department (Hotline Calls, Walk-ins, Lethality Assessment Program referrals, Hospital Accompaniment) report increases to knowledge of available resources. * 90% of clients report a greater sense of safety after speaking with an advocate. * The percentage of clients who go on to receive other services at HopeWorks is a new metric for which no data is yet available.

External Reviews

Financials

HopeWorks of Howard County, Inc.

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Operations

The people, governance practices, and partners that make the organization tick.

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FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

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Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

No

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

No

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

No

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

No

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

No