PLATINUM2023

Habitat for Humanity of Wicomico County

A world where everyone has a decent place to live

Salisbury, MD   |  www.wicomicohabitat.org

Mission

Habitat for Humanity is a nonprofit, ecumenical Christian housing ministry dedicated to eliminating substandard housing and homelessness worldwide and to making adequate, affordable shelter a matter of conscience and action. Habitat invites people from all faiths and walks of life to work together in partnership, building houses with families in need.

Ruling year info

1987

Exeuctive Director

Molly Hilligoss

Main address

908 W Isabella St

Salisbury, MD 21801 USA

Show more contact info

EIN

52-1522421

NTEE code info

Housing Development, Construction, Management (L20)

Christian (X20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Salisbury's current homeownership stands at just 34% --the national average is 64%. Rental rates are higher than comparable communities across the nation, which places an additional burden on low-income families that dream of homeownership. When combined with the poverty level in Wicomico County, more than 37,036 households or 35% are struggling to afford basic needs. When purchasing from Wicomico Habitat, their housing costs drop to less than 25% of their gross income. Habitat for Humanity of Wicomico County believes in accelerating and broadening access to affordable housing as a foundation for breaking the cycle of poverty.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

New Home Construction

To build decent, affordable houses for low-income families.

Population(s) Served
Adults
Families

The Roof & Home Repair/Aging in Place program is aimed to help low-income homeowners remain safely in their homes by providing critical repairs and modifications. Nationally, 75% of homeowners lack the cash to maintain their homes and we believe statistics are much higher in high poverty communities in Somerset and Wicomico Counties. We work to ensure that these low-income adults are able to continue living in their homes, longer.

AARP has extended their Property Tax Assistance program to our agency. While in the older adults' home assessing home repairs, we can immediately serve them with either a property tax reduction or refund on property taxes paid, if they income qualify. This will allow the older adult on a fixed income to use the savings for prescriptions, home maintenance or other necessary living expenses.

Population(s) Served
Older adults
Seniors
Low-income people
Working poor
Extremely poor people

Wicomico County, through a grant from the Maryland Department of Housing and Community Development, was awarded $7,380,680 in funds to assist Wicomico County residents in need of emergency rental and utility assistance. Habitat for Humanity is one of three grant sub-recipients, receiving $3,000,000 in grant funds, with another $2,000,000 pledged. This funding has helped 660 households avoid eviction to-date by providing rent and utility assistance to renters who have been negatively affected by the COVID-19 pandemic in their work situations.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of financial literacy courses conducted

This metric is no longer tracked.
Totals By Year
Population(s) Served

Immigrants, Working poor, Low-income people, Multiracial people, People of African descent

Related Program

New Home Construction

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2019 a financial literacy course was introduced at Wicomico Middle School to help students with career preparation and financial literacy. Once COVID-19 permits, we will reinstitute this program.

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Multiracial people, People of African descent, People of Asian descent

Related Program

New Home Construction

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Roof & Repair/Aging in Place Projects Completed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Parents, Ethnic and racial groups, Social and economic status

Related Program

New Home Construction

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

2018 our Roof & Repair focused on one project--making accessible the home of a grandmother whose family had been victim to a brutal attack that left her daughter dead and her grandchildren disabled.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Habitat For Humanity of Wicomico builds and sells houses for partner families that meet our rigorous application
process. Partner Families must earn within 30-60% of the area median income, have workable credit, be
employed with stable income and demonstrate a need for safe, affordable housing. The partner family also signs a shared equity agreement in exchange for the zero percent interest mortgage loan.

We also serve elderly low-income homeowners with our Roof & Home Repair program. With in-house funding, we
offer loans at zero percent interest. Otherwise, we help applicants by matching them with the USDA/Rural grants
and loans as well as the DHCD State grants and loans. We provide low income homeowners with free 'brush with
kindness' exterior projects as well. We have also partnered with Tidal Health's EXHALE program. The program is administered by a TidalHealth community health worker who conducts a comprehensive home and health assessment to determine what is needed to create a healthy, safe, energy-efficient home. HFHWC completes critical repairs to the homes to improve the quality of life & health of the homeowner.

In February 2020, leveraging our community-building program, we added a HabiCorps Workforce development
program to serve formerly incarcerated with job and soft skills training.

Our ReStore Thift store serves the community by providing a free pick-up service of unwanted, gently used
household furniture, appliances, and building materials and reselling donated items to shoppers, Our customer
base is largely low income. Our ReStore is open Tues-Sat. 60,000 people walk through its doors annually. The
ReStore helps fund our mission by providing enough income to cover our overhead.

Habitat Wicomico has built 71 homes (with the 72nd & 73rd under construction), 22 of which are in the Church Street neighborhood. HFHWC is participating in the "Here is Home" program with the City of Salisbury, MD. HFHWC has pledged to build/rehab 14 homes within the City Limits, with the groundbreaking of all homes to occur by September 2024, and with the last construction completion date no later than September 2027. These homes will be sold as owner-occupied low-to-moderate income families that earn between 30-80% of the area median income.

We are clustering our development to build a critical mass of homeowners in a concentrated area. We believe these new homeowners contribute to the broader effort to revitalize this core-city neighborhood and is an essential process for building hope and belief that healthier communities are achievable and beneficial for all.
In addition to building and renovating homes, Habitat Wicomico provides resources for our Partner Families through mentorships, classes, and counseling for financial literacy, family strengthening, and affordable housing assistance. By helping Partner Families help themselves, they learn how to improve credit, budget for future home expenses, and manage their monthly budget.

Wicomico Habitat has acquired 7 lots and 11 homes that will eventually provide affordable housing for low-income partner families. This will increase the level of homeownership in the Church Street/Doverdale and Westside neighborhoods, providing greater social stability and pride in these neighborhood. Clustering development in these areas contributes to the broader effort to revitalize this core-city neighborhood by increasing the number of homeowners. These partnership requirements demonstrate the Habitat philosophy of offering hardworking, deserving families "a hand up, not a handout." We want our Partner Families to succeed. In addition to building and renovating homes, Wicomico Habitat provides resources for our Partner Families through mentorships, classes, and counseling for financial literacy, family strengthening, and affordable housing assistance. All of these program requirements work to improve our partner families' credit, budgeting for future home expenses, and managing their monthly budget.

Wicomico Habitat's build team is led by a site supervisor, and assisted by a part-time roof and repair coordinator, a group of dedicated long-term "carpenter's club" volunteer construction volunteers, and a volunteer coordinator, with the help of volunteers and partner families. The administrative staff includes the executive director, development coordinator, and family services manager, whose collective functions include overseeing and executing various administrative operations, including fundraising and family services.

Public support & community partnerships with the City of Salisbury; DCHD; Telamon Corporation; City of Salisbury Neighborhood Housing Service; Americorps; Community Foundation of the Eastern Shore; United Way of the Lower Eastern Shore; Richard A. Henson Foundation aid our efforts to expand our programs within the city, while numerous partnerships with organizations and individuals that both provide funding and act as construction volunteers serve to further our mission to construct homes for our partner families.


Individuals Served Year-End FY2020, (7.1.19 –6.30.2020) data: Total Served YTD: 787
• Home Ownership Program = 2 families; 11 individuals
• Affordable Rental Program = 1 family, 2 individuals
• Roof & Repair Program = 13 families; 71 individuals
• New Partnership with Red Cross = 11 families; 22 individuals with smoke detectors installed Oct 2019
• Financial Literacy Training = 136 families & individuals
• Community Garden = 5 families; 20 individuals
• Youth engagement = 167 youth served
• Volunteerism = 358 individuals served 5336 hours

We track success of our programs in the following ways:
1) Community Impact: as measured by the number of families and individuals served; 168 families, 293 individuals as of 6/30/2020.
2) Homeowners' self-sufficiency, as measured by timely mortgage payments made; 79%
3) Community Engagement as measured by number of volunteers and total volunteer hours; 358 unique with 5336 hours in FY2020.
4) Build a sustainable organization as measured by number of months of operating cash with minimum of 6 months. Goal met.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Habitat for Humanity of Wicomico County
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Habitat for Humanity of Wicomico County

Board of directors
as of 12/12/2023
SOURCE: Self-reported by organization
Board chair

Oliver Waters

First Shore Federal Savings and Loan

Term: 2020 - 2024

Sharon Morris

First Shore Federal Savings & Loan

Jacob "Jake" C. Meadows

Hancock and Son Plumbing

Dr. Aaron Johnson

Salisbury University

Oliver Waters

First Shore Federal Savings & Loan

Talana Watson

Lewis N. Watson Funeral Home

Brenden Frederick

Becker Morgan Group

Fritz Jeudy

Wozo Marketing Group

Michele Thomas

Bank of Delmarva

Deatrice Leonard

Shore Distributors

Jennifer Boggs

USDA

Charlotte Matthews

TidalHealth

Donald Bailey

Coldwell Banker

Scott Duncan

Retired - Community Leader

Samuel Angelot

Retired - Pastor

Rheshema Hitch

Wicomico County Board of Education

Anthony DeRosa

Shore Distributors

Barbara Duncan

Retired

Charlotte Matthews

Tidal Health

Tara Blaine

M&T Bank

Ok Hardin

Investor

Michael Crowson

Law Firm of Shaw & Crowson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 12/12/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

No data

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/14/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.