Food & Friends, Inc.

Delivering hope, one meal at a time

Washington, DC   |  http://www.foodandfriends.org

Mission

Food & Friends’ mission is to improve the lives and health of people with HIV/AIDS, cancer and other serious illnesses that limit their ability to provide nourishment for themselves by preparing and delivering specialized meals and groceries, providing nutritional counseling, and reducing social isolation.

Notes from the nonprofit

View the 2020 Annual Impact Report: https://yearly.report/from/#/food-and-friends/2020report View the 2019 Annual Report: https://yearly.report/from/#/food-and-friends/2019report

Ruling year info

1990

Executive Director

Carrie Stoltzfus

Main address

219 Riggs Road, NE

Washington, DC 20011 USA

Show more contact info

EIN

52-1648941

NTEE code info

Nutrition Programs (K40)

Cancer (G30)

AIDS (G81)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The greater DC region is severely impacted by chronic illness – more than 50% of DC residents report being diagnosed with a chronic illness and these statistics carry over into nearby counties in Maryland and Virginia. Since 1988, Food & Friends has been on the front lines in the fight against HIV/AIDS, cancer and diabetes, which are highly prevalent and directly linked to leading causes of death in DC.

The costs of living with chronic illness are significant. Far too often, individuals and families must choose between paying for food or medications. Nearly 700,000 people in the greater DC region are food insecure and our average client lives on less than $1,500 a month. As a result, many are forced to make cheap and easily accessible food choices – corner stores, fast-food – that do not provide the nutrition necessary to manage their illness. Poor nutrition exacerbates serious illness, resulting in repeat hospitalizations and conditions such as heart or kidney disease.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Freshly-Prepared Meals

Freshly-prepared meals are essential for people who are undergoing treatment for illnesses that they are battling, leaving them unable to cook for themselves. Food & Friends recognizes the importance of maintaining high nutritional standards that play a crucial role in helping people living with HIV/AIDS, cancer, and other life-challenging illnesses. These meals increase clients’ ability to effectively manage the symptoms of their illnesses and mitigate the side effects of treatment. Each delivery includes breakfast, lunch, and dinner, along with liquid nutritional supplements if needed. Food & Friends offers 11 special meal plans to meet clients’ nutritional needs. Available meal plans: vegetarian, diabetic, child, soft, heart-healthy, renal, GI-friendly, homeless, no dairy, no fish, and regular. A new client’s first meal is delivered by a Food & Friends staff member. Staff members sit down with the client, answer any questions they might have, and assess their living situation. Meals are also provided for dependents and caregivers as needed.

Population(s) Served
People with diseases and illnesses
People with HIV/AIDS

Food & Friends’ Groceries-to-Go service is available for individuals and families who live outside our freshly-prepared meals delivery area. It is also available for those clients who are able to do light meal preparation, or who have a caregiver to do so. Delivered to clients every other week, Groceries-to-Go includes fresh produce, frozen meats such as fish and poultry, frozen soups and entrees prepared in our kitchen, and pantry items. Dietitians work with each client to review nutrition and food safety as a part of the program. Clients receive a recipe booklet that includes cooking tips and recipes based on the food included in their grocery deliveries.

In addition to packaged groceries, clients receive 4 frozen prepared entrees, 2 frozen prepared soups and a protein pack of frozen fish and poultry. All frozen prepared meals are nutritionally designed by Food & Friends dietitians. Clients may also receive liquid nutritional supplements as needed.

Population(s) Served
People with diseases and illnesses
People with HIV/AIDS

At Food & Friends, we consider nutrition to be a vital part of the treatment for our clients. Our community dietitians provide personalized nutrition counseling and meal plans to address each client’s nutritional needs.

In addition, we provide the following services, all of which are free of charge:

Cooking classes
Educational handouts on increasing protein and
calorie intake, food safety and more

Off-site group presentations on nutrition related to HIV/AIDS, cancer and other life-challenging illnesses

Population(s) Served
People with HIV/AIDS
People with diseases and illnesses

Food & Friends was founded in 1988 by a small group of volunteers, and volunteers remain at the heart of our operation. We depend on thousands of volunteers to carry out our mission of delivering specialized, nutritious meals and groceries along with nutrition counseling to men, women and children facing HIV/AIDS, cancer and other life-challenging illnesses.

Volunteer as an Individual:

At Food & Friends we have many different volunteer opportunities that can fit your busy schedule and interests. All individual volunteers must first attend an orientation and undergo a criminal background check to get started. We ask for a least a 6 month or 20 hour commitment from all individual volunteers. Volunteer opportunities are available in the following areas: meal and grocery delivers, food preparation and packaging, administrative support, youth opportunities, and special events.

Volunteer as a Group:

We rely on volunteer groups daily to help prepare & package our meals in the kitchen and deliver meals to our clients’ doors. Without the support of organizations we simply could not provide 3,000 meals to our clients each day. We would love to have your school, corporate, social, or faith based group join us at Food & Friends for a great day of teambuilding while serving our clients. Volunteer opportunities are available in the following areas: meal and grocery delivers, food preparation and packaging, service learning, and special events.

For more information on volunteer opportunities and how to sign up for orientation please visit our website: https://foodandfriends.org/volunteer/

Population(s) Served
Adults

Where we work

Awards

Great Places to Work 2011

The Washingtonian

Best Place to Volunteer 2012

Washington City Paper

Best Place to Volunteer 2017

Washington City Paper

Best Place to Volunteer 2020

Washington City Paper

Best Non-Profit (2nd Place) 2020

Washington City Paper

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses, People with HIV/AIDS

Related Program

Freshly-Prepared Meals

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses, People with HIV/AIDS

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Nutrition Asssessments Completed

This metric is no longer tracked.
Totals By Year
Population(s) Served

People with diseases and illnesses, People with HIV/AIDS

Related Program

Nutrition Counseling

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Related Program

Volunteer Services

Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

Total volunteer hours were lower in 2020 vs. 2019 due social distancing requirements to protect against COVID-19.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Food & Friends envisions a community where everyone who is critically ill has the nourishment they need to manage their illness. Our organization is built on a simple premise: anyone can get sick and everyone can help.

• We believe that everyone managing a critical illness should have the nourishment they need to improve their health and enhance their quality of life, so we prepare and provide specialized meals that are designed to meet the medical and dietary needs of each of our clients.
• We believe in nourishing both the body and the mind, so our meals are delivered by caring community members who also help end the sense of social isolation that can result from a critical illness, particularly for the homebound.
• We believe that no one is immune from illness, regardless of demographics or economic status.
• We believe in the power of compassion and the importance of neighbors helping neighbors, so we create opportunities for impactful and fulfilling volunteer service that helps our sick neighbors in need and builds a healthier community for all.

Our mission is to improve the lives and health of people with HIV/AIDS, cancer and other serious illnesses that limit their ability to provide nourishment for themselves by:
• preparing and delivering specialized meals and groceries that are designed to meet the medical and dietary needs of each of our clients;
• providing nutritional counseling and wellness education that enhances our clients' quality of life; and
• creating a strong sense of community for both our clients and volunteers that reduces the social isolation that often comes with serious illnesses and provides meaningful opportunities for neighbors to help neighbors in need.

By eliminating meal planning, preparation, and expense as a worry for the seriously ill, Food & Friends' Specialized Nutrition Services help thousands of clients achieve positive health outcomes, increased food security, and improved well-being.

Eligibility for our services is based solely on medically-defined criteria that reflect the challenges that so often accompany life-challenging illnesses. In 2018 we served 3,127 clients, 46% had a cancer diagnosis, 20% are living with HIV/AIDS and 34% are living with other life-challenging illnesses. Our services are free and confidential, providing a safety-net for clients who are nutritionally compromised and underserved. Food & Friends' Specialized Nutrition Services includes three components:

Nutritionally-Tailored Meals – Due to the complex dietary restrictions of illness, our dietitians and chefs design 11 meal plans including diabetic, pureed and vegetarian. For our clients who have limited capacity to prepare their own meals, Home-Delivered Meals, freshly prepared in our kitchen, are delivered six days a week. Clients who have a caregiver to help with cooking or live on the outer reaches of our service area receive our Groceries-To-Go program: bi-weekly deliveries comprised of nonperishable food, fresh produce, frozen meats and frozen meals. We also provide meals for clients' children and caregivers, helping to reduce the emotional and financial stress that serious illness puts on the entire household.

Individualized Nutrition Counseling – Upon intake, each client has an initial nutrition assessment with one of our registered dietitians. Based on the client's medical and nutritional needs, follow-up assessments are conducted on a monthly, quarterly, or semi-annual basis. Clients can also contact dietitians to discuss health issues, as needed.

Cooking Classes and Demonstrations – Our registered dietitians teach our signature cooking class, Cooking Healthy to Eat and Win (CHEW) throughout the year. CHEW incorporates basic nutrition and cooking principles, and teaches clients and their caregivers to prepare a variety of recipes based on things they might receive in their regular grocery delivery.

Clients are referred to Food & Friends for service by our partner organizations, comprised comprising more than 100 hospitals, clinics, social service agencies and hospices from across the greater DC region. Additionally, volunteers play an important role in our daily work: we will host more than 8,000 volunteers – representing companies, community organizations, schools, and churches – this year. Volunteers can work in our kitchen to help prepare and package meals or on the road, delivering meals to clients' homes. For information on how you can volunteer at Food & Friends, visit: https://foodandfriends.org/volunteer/

Food & Friends has 52 full-time employees and a 4-person leadership team who collectively have more than 50 years managing the programs. Food & Friends also appreciates the help of over 9,000 volunteers throughout the year. Our staff includes those who have a direct role providing services (chefs & related kitchen support staff, registered dietitians, client services personnel, delivery personnel, and volunteer recruitment and training) and those who provide capacity for the organization (Executive Director, finance and fundraising professionals). Our Director of Program, Carrie Stoltzfus, holds a Masters of Public Health degree from Johns Hopkins Bloomberg School of Public Health and oversees program strategy, implementation and evaluation. Our menu design and nutrition counseling are guided by our registered dietitians, who are all active members of the Academy of Nutrition and Dietetics. Our Executive Chef has more than 20 years experience working in food service, catering and restaurant management, and works closely with our dietitians to craft meals that meet the needs of seriously ill people.

Regarding sustainability of our programs, Food & Friends continues to carefully strategize our course to assure the continued stability and diversity of our funding, staffing and overall capacity to provide high quality services. Our board of directors has committed to making financial contributions to the organization annually and leveraging their professional affiliations when possible to obtain funding. We also have significant support from local and state level government agencies, corporate and foundation partners, community organizations, individuals and volunteers who help fulfill our mission every day. We expect that our ongoing outreach and cultivation efforts with these groups will help us to better serve those in need. Most importantly, we regularly review all operations for financial and programmatic sustainability.

Finally, Food & Friends develops and shares best practices through our coalition partnerships. At the national level, we are a founding member of the Food is Medicine Coalition whose other members are similar nutrition services agencies in metropolitan areas across the country. Our work in the Coalition is aimed at the federal level and integrating nutrition into care plans for the critically ill. At the local level, we work within several illness-specific coalitions such as the DC Cancer Action Partnership and Ryan White Planning Council serving as specialized nutrition experts who also have immediate access to vulnerable populations.

Food & Friends' most recent accomplishments include:
• We have provided more than 22 million meals and served more than 33,000 clients since our founding in 1988.
• In 2019, Food & Friends expanded illness eligibility to include individuals who have end stage renal disease, congestive heart failure, chronic obstructive pulmonary disease (COPD), Parkinson’s, multiple sclerosis, and Lou Gherig’s disease, in addition to HIV/AIDs, cancer and diabetes.
• In our 2018 client surveys, 71% of clients reported improved health after receiving Food & Friends’ services, 70% reported being better able to follow their doctor’s orders, 69% reported being better able to manage the side effects of their illness or treatments, and 57% reported feeling less stress about providing food for themselves or their family.

Food & Friends' board of directors approved a four-year strategic framework to enhance the health impact and sustainability of our program and operations, preparing us for future growth. The framework includes four key goals:

Increase the Number of Clients Served: In 2019, Food & Friends expanded illness eligibility. We also introduced strategic partnerships with healthcare payers to serve high risk patients who are living with a serious or chronic illness and who were recently discharged from the hospital or were at-risk of hospitalization. Our meals increased by 10% year over year, and we are projecting an additional 3% increase in 2020.

Improve the Health and Well-Being of Our Clients: Food & Friends’ program is always evolving to better serve our clients. Our registered dietitians and chef’s continue to improve evaluation processes, conduct nutritional analyses of both meal programs, and update nutritional benchmarks. As a leading member of the national Food Is Medicine Coalition, we are working closely with our colleague organizations to establish standards for medically tailored meals and create an accreditation process.

Expand Community and Donor Engagement and Awareness: We have developed plans to increase our engagement and recruitment efforts with volunteers. With philanthropic contributions representing 50% of our $10.9 million budget, we continue to cultivate and steward individual, corporate and foundation donors. And, we established a Communications Committee of both board members and communications professionals to develop messaging and work with Food & Friends on a brand awareness campaign.

Strengthen Capacity and Build Sustainability to Prepare for Future Growth: At its’ September 2019 board meeting, the board approved an Operating Reserve Policy to increase our operating reserve from $1.5M to $2.7M. The Operating Reserve Fund will be funded with surplus operating funds without donor restriction. The governing board may, from time to time, direct that a specific source of revenue (eg. one-time gifts or bequests, property sales, special appeals, etc.) be set aside for operating reserves.

Financials

Food & Friends, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Food & Friends, Inc.

Board of directors
as of 2/16/2022
SOURCE: Self-reported by organization
Board co-chair

John Williams

Georgetown University Department of Health Services Administration

Term: 2020 -


Board co-chair

Jennifer Trock

Baker & McKenzie LLP

Term: 2019 -

Peter Glassman

Friendship Hospital for Animals

Tony Russo

T-Mobile, USA

Rick Stamberger

SmartBrief, Inc.

Jill Baldwin

David Astrove

Friedlander Misler PLLC

Jennifer Cutler

DCI Group

Leslie Harris

Harris Strategy Group, LLC

John Scofield

S-3 Group

Bill Thorne

National Retail Federation

Jennifer Trock

Baker & McKenzie LLP

John Williams

Georgetown University Department of Health Services Administration

Mike Bento

ENGAGE Strategies

Fernando Garcia

Real Living At Home

Valeta Smith

Ascosta Management Marketing Services

Gill Athey

Clinical and Cosmetic Dermatology

Brian Akinyanju

PricewaterhouseCoopers Advisory Services LLC (PwC)

Robert Baldwin

Hogan Lovells US LLP

Joy Candelieri

Eagle Bank Corp

Joan Lynch

Marriott International

Jessica Lerner

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No