GOLD2023

Prince George's Child Resource Center, Inc.

Creating healthy and nurturing environments for children

aka PGCRC, The Resource Center   |   Largo, MD   |  www.childresource.org

Mission

Prince George's Child Resource Center helps create healthy and nurturing environments for children by supporting their families and educating their caregivers.

Ruling year info

1992

Executive Director

Ms. Jennifer Iverson

Main address

9475 Lottsford Rd Ste 202

Largo, MD 20774 USA

Show more contact info

EIN

52-1772595

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Healthy Families Prince George's

Healthy Families is a comprehensive in-home intervention program serving at-risk mothers. The program serves 120 families a year with the goals of fostering healthy birth outcomes and reducing child abuse and neglect. Families stay in the program until the child is five years old.

Population(s) Served

Serving 100 families each year with children age 0-4, the Adelphi/Langley Park Family Support Center offers adult education and family literacy classes, parenting and health education, and employment readiness. Services are offered at no cost and child care and transportation is provided.

Population(s) Served
Adults

Community Programs works with child care providers to improve the quality of care in child care centers and family child care homes. The program offers training approved by the Maryland State Department of Education and in-depth quality enhancement mentoring.

Population(s) Served
Adults

Family Connects Prince George’s is designed to support the health and well-being of all families with newborns. By offering services to every family, rather than targeting specific populations, Family Connects can improve health at a population level. The program is completely voluntary and delivered at no cost to families.

Population(s) Served
Caregivers
Parents

Where we work

Accreditations

Prevent Child Abuse America 2015

Awards

Standards for Excellence Accreditation 2015

Maryland Nonprofits' Standards for Excellence

Outstanding Human Services Organization 2009

Human Services Coalition of Prince George's County

One of the Best Smaller Nonprofits in the Greater Washington Region 2014

Catalogue for Philanthropy: Greater Washington

Honorable Mention 2011

Washington Post Excellence in Nonprofit Management

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of children screened for autism and other developmental delays

This metric is no longer tracked.
Totals By Year
Population(s) Served

Infants and toddlers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Children are screened with the ASQ at regular intervals in our Healthy Families and Family Support programs. Children referred to our Early Childhood Mental Health program are also screened.

Number of parents engaged in fewer acts of abuse and neglect of their children

This metric is no longer tracked.
Totals By Year
Population(s) Served

Parents

Related Program

Healthy Families Prince George's

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Participants in Healthy Families have been identified as at risk to abuse and neglect their children.

Number of people trained

This metric is no longer tracked.
Totals By Year
Related Program

Community Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This reflects the number of individual child are providers that attend training each year.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

PGCRC envisions vibrant, healthy communities where individuals and families care, support, and advocate for each other and invest in creating opportunities for children to thrive. We strive for quality and accessible child care; strong families; connected and informed community; and integrated, community-focused policies and practices. In the coming three to five years, we are working toward these outcomes for the community by advancing the following goals:

1. Cultivate and maintain a cadre of proficient, reliable, and professional child care providers serving children and their families in Prince George's County.
2. Facilitate an improved connection among and between PGCRC families to ultimately increase their ability to provide mutually beneficial support for one another.
3. Coordinate a collaborative, seamless set of services provided to families in Prince George's County.
4. Enrich the lives of staff, board members, families, and child care providers by introducing them to diverse ways of living meaningful, productive lives.
5. Be recognized as the primary expert in the field and act as an influential voice advocating on behalf of child care providers and families in Prince George's County.
6. Diversify funding sources to increase unrestricted revenue and build the capacity of the PGCRC programs.
7. Build and maximize the skills, ability, and capacity of the human capital of PGCRC.

Each of the above goals has multiple objectives, with milestones, laid out in a comprehensive implementation plan that will carry us through 2021. PGCRC is building awareness and community capacity to achieve these goals in multiple ways:

Each of the above goals has multiple objectives, with milestones, laid out in a comprehensive implementation plan that will carry us through 2021. PGCRC is building awareness and community capacity to achieve these goals in multiple ways:
• First, we are educating child care providers and parents to improve the quality, effectiveness, and appropriateness of their care for children.
• Second, we are coaching child care providers in developing and implementing organizational practices that ensure quality care, regulatory compliance, and equitable access to child care for our community.
• Third, we are connecting family members with community support systems that enable them to thrive as parents and community members.
• Fourth, we are providing case management services to individual families, as well as referrals to family support systems and resources within our community.
• Finally, we are mobilizing community resources and assets through public engagement, organizing, community education, and policy advocacy.

PGCRC's programs are rooted in the belief that all families, regardless of economic means, have strengths, and that support programs should build on those strengths and empower them to become self-sufficient and thrive. Guided by this belief, PGCRC provides direct supportive services for families as well as training and technical assistance for child care providers. We also work to advance systemic improvements in child care through our advocacy program and close collaborations with county agencies. All of our services are free, including on-site child care, and many programs include free door-to-door transportation as well. Our programs are designed according to best practices that have been shown to address root causes of poverty while also adapting to meet the changing needs of the region.

One long-standing programmatic goal is to expand family support services to other parts of Prince George's County by opening a second family support center. Currently, our Family Support Center provides comprehensive services to a 10 square mile radius of primarily Hispanic families. We have conducted a needs assessment and determined that there are inner beltway communities, primarily African-American, that need the family support services we provide. We are seeking funding to open this second location.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection

Financials

Prince George's Child Resource Center, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Prince George's Child Resource Center, Inc.

Board of directors
as of 01/19/2023
SOURCE: Self-reported by organization
Board co-chair

Mr. Bradley Farrar, Esq

Shipley & Horne

Term: 2020 - 2023


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Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/11/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 01/11/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.