AMERICAN ASSOCIATION OF MOTOR VEHICLE ADMINISTRATORS
Safe Drivers. Safe Vehicles. Secure Identities. Saving Lives!
Programs and results
What we aim to solve
Safe Drivers Safe Vehicles Secure Identities Saving Lives!
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Membership
AAMVA's membership is chartered by our bylaws. Jurisdiction members are U.S. states and territories and Canadian provinces of which there are 69 total and are geographically designated in four regions. Associate members include local government and local law enforcement agencies, non profits and associations, and companies and organizations whose missions align with ours.
Technology Systems
For over 30 years, AAMVA has provided a variety of technology services including application solutions, network services, software products, and standards that allow members to securely share driver, vehicle, and identity verification data with organizations.
Today, AAMVA’s systems process more than 2.4 billion messages annually and AAMVA manages over 140 leased lines and four data centers. More than 120 IT staff members provide full lifecycle development and support for mission-critical nationwide systems with around 99.9% average availability.
Driver Programs
AAMVA’s vision of Safe Drivers, Safe Vehicles, Secure Identities, Saving Lives! is at the core of our driver programs, as we promote uniformity, reciprocity, and interoperability in all areas of driver licensing. Through the Driver Standing Committee and its many working groups, AAMVA members develop standards, best practices, and guidelines for driver testing, licensing administration, and driver safety programs.
Identity Programs
AAMVA’s vision of Safe Drivers, Safe Vehicles, Secure Identities, Saving Lives! is at the core of our identity programs, as we promote uniformity, reciprocity, and interoperability in identity management. Through work from the standing committees and their related working groups, AAMVA members develop standards, best practices, and guidelines for identity proofing and vetting, driver license security, mobile driver licenses (mDL), and other secure credentials, always with the goal of one driver, one license, one record in mind.
Vehicle Programs
AAMVA’s vision of Safe Drivers, Safe Vehicles, Secure Identities, Saving Lives! is at the core of our vehicle programs. AAMVA and our members promote uniformity, reciprocity, and interoperability in all areas of vehicle registration, titling, motor carrier, and other vehicle management programs. Through the Vehicle Standing Committee and its related working groups, AAMVA members develop standards, best practices, and guidelines for vehicle registration and titling for many types of vehicles, as well as other vehicle regulation progams, including autonomous vehicles. AAMVA also operates the National Motor Vehicle Title Information System (NMVTIS), which is designed to protect consumers from fraud and unsafe vehicles and to keep stolen vehicles from being resold.
Law Enforcement Programs
AAMVA’s vision of Safe Drivers, Safe Vehicles, Secure Identities, Saving Lives! is at the core of our law enforcement programs. AAMVA supports and encourages collaboration between state and provincial law enforcement and motor vehicle agencies as we work to improve highway and public safety and prevent fraud inside and outside our member agencies. Through the Law Enforcement Standing Committee and its related working groups, AAMVA members promote uniformity and consistency through the development of standards, model programs, and best practices.
Events and Education
AAMVA's events include conferences, workshops, administrator roundtables, board meetings, committee meetings, subcommittee and working group meetings, the Leadership Academy, and more. These educational and networking opportunities bring together members and stakeholders to discuss a variety of topics and to learn from subject matter experts and from one another. From legislative news, current jurisdiction practices, and industry advances, AAMVA's events provide year-round insight to help members conduct their business effectively and efficiently. Learn from colleagues, share successes, and capitalize on large and small group settings at our events. AAMVA also provides members with education and training opportunities on relevant topics, fraud detection and remediation, and technology systems. Formats include webinars (live and on-demand), downloadable tutorials, virtual classroom, and learning management system.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Total number of conferences held
This metric is no longer tracked.Totals By Year
Related Program
Membership
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Member-Driven Solutions: Innovative, high value, timely solutions that support members' evolving business needs
Culture of Excellence: Boards, committees, and staff who are diverse, engaged, and motivated
Technology Management: Secure, reliable, and relevant systems
Fiscal Integrity: Sustainable, transparent, and compliant
What are the organization's key strategies for making this happen?
Develop new or enhanced solutions to meet jurisdiction needs
Enhance jurisdiction member engagement
Ensure meaningful and effective inclusion to enhance value for associate members
Increase awareness of AAMVA’s mission and resources
Board governance provides strategic leadership and guidance to ensure AAMVA is accomplishing its mission
Committees, subcommittees, and working group members are committed to providing a productive forum for collaboration and engagement
Effective managerial leadership ensuring a healthy organizational culture
An organizational culture inspiring high staff engagement
Provide secure, reliable, and compliant systems
Explore and incorporate new and emerging technology and methodologies for AAMVA's products and services
Support relevant, flexible, scalable, and effective IT solutions through engagement with the user community
Sustain operational revenue from multiple, balanced sources, while keeping increases in jurisdiction members' dues and fees minimal and strategic
Ensure the highest standard of ethics, integrity, and transparency in fiscal management
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
AMERICAN ASSOCIATION OF MOTOR VEHICLE ADMINISTRATORS
Board of directorsas of 11/17/2023
Spencer Moore
Georgia Department of Driver Services
Term: 2023 - 2024
Kristina Boardman
Wisconsin Division of Motor Vehicles
Spencer Moore
Georgia Department of Driver Services
Eric Jorgensen
Arizona Motor Vehicle Division
John Batiste
Washington State Patrol
Julie Butler
Department of Motor Vehicles
Christopher Caras
Utah Driver License Division
Walter Craddock
Rhode Island Division of Motor Vehicles
Cathie Curtis
Maine Bureau of Motor Vehicles
Melissa Gillett
Iowa Motor Vehicle Division
Roger Grove
Service Alberta
Gabriel Robinson
District of Columbia Department of Motor Vehicles
Kevin Shwedo
South Carolina Department of Motor Vehicles
Rhonda Lahm
Nebraska Department of Motor Vehicles
Kevin Mitchell
Nova Scotia Department of Public Works
Christian Jackstadt
New York Department of Motor Vehicles
Portia Manley
North Carolina Division of Motor Vehicles
Robin Rehborg
North Dakota Department of Transportation
Angelique McClendon
Georgia Department of Driver Services
Pong Xiong
Minnesota Driver and Vehicle Services Division
John Marasco
New Hampshire Division of Motor Vehicles
Matthew Cole
Kentucky Department of Vehicle Regulation
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable