PLATINUM2023

Navy-Marine Corps Relief Society

Making a Difference for Sailors, Marines, and their families

aka NMCRS   |   Arlington, VA   |  www.nmcrs.org

Mission

The mission of the Navy-Marine Corps Relief Society is to provide, in partnership with the Navy and Marine Corps, financial, educational, and other assistance to members of the Naval Service of the United States, eligible family members, and survivors when in need; and to receive and manage funds to administer these programs.

Ruling year info

2000

President/CEO

LtGen Robert R. Ruark USMC (Ret)

Executive Vice President and COO

RDML Dawn Cutler USN (Ret)

Main address

875 N Randolph Street, Suite 225

Arlington, VA 22203 USA

Show more contact info

Formerly known as

Navy Relief Society

EIN

53-0204618

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Financial Counseling, Money Management (P51)

Thrift Shops (P29)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Serving our country as a member of the Armed Forces is a privilege. It requires good judgment, personal accountability and holding oneself to a higher standard. The military lifestyle is unique, requiring service members to live and work around the globe and be physically, mentally and psychologically fit to carry out their duties and assignments. This unique lifestyle also creates unique financial challenges, such as those associated with military payroll processing delays or issues, frequent relocations and set-up of new households, and lack of family or support networks. Life happens. Sometimes Sailors and Marines need assistance to repair a vehicle or replace worn tires to get to work on time; buy diapers and formula for an infant when their budget didn't include a spouse getting sick and missing work, or a natural disaster left them without shelter, food or gas when evacuated and major repairs to their homes when they returned. Since 1904 the Society has been their lifeline.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Visiting Nurse Program

Since 1922, the mission of the NMCRS Visiting Nurse Program has been to improve the quality of life for active duty and retired Sailors and Marines and their family members by providing health education and resource referrals to promote health maintenance and continuity of care. The Society nurses provide health education throughout the lifespan and can assist in finding medical resources. The nurses visit families to answer questions and provide education on a wide range of health topics. For new parents, nurses may discuss things like breastfeeding and making sure babies are healthy and happy. They also provide baby weight checks. No matter what your age, nurses will answer questions about medications and medical care. If you’re a retiree, you can also talk to our nurses about your concerns, such as chronic medical conditions that can accompany aging.
NMCRS nurses offer a variety of services including home visits, telehealth, health education classes, support groups.

Population(s) Served
Military personnel
Parents
Retired people
Health
Families

The Society provides financial support and visiting nurse services to USN and USMC widows and widowers, and a monthly stipend for those living below the national poverty level.

Population(s) Served
Military personnel
Seniors
Widows and widowers

Society volunteers conduct in persona and virtual Budget for Baby workshops and one-on-one counseling for expectant parents. Attendees are provided a $50 gift card and a baby quilt, hand-made by Society volunteers.

Population(s) Served
Military personnel
Parents

The Society provides emergency travel assistance, to include flight, car and hotel reservations, and financial assistance for USN and USMC service members and their families to travel to the bedside of ill or dying family members, as well as other emergency travel needs.

Population(s) Served
Military personnel
Family relationships
Health

NMCRS provides workshops and one-on-one financial and budgeting workshops and education to USN and USMC service members and their families. Our caseworkers are highly trained to provide financial education.

Population(s) Served
Military personnel
Young adults
Older adults

Provide gently-used clothing, uniforms and small household goods at very low cost for military families.

Population(s) Served
Military personnel
Young adults
Older adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Volunteers have always been the backbone of Navy-Marine Corps Relief Society. From assisting in the office to running Thrift shops, our volunteers are invaluable.

Total dollar amount of loans issued

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel

Related Program

Emergency Travel Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Loan numbers are tracked by NMCRS HQ

Total dollar amount of grants awarded

This metric is no longer tracked.
Totals By Year
Population(s) Served

Military personnel, Students

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Grant numbers are tracked by NMCRS HQ.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Society strives to meet the emergency financial needs of active duty and retired Sailors, Marines, their families, widows/widowers, and surviving children. We also provide financial education to help them become financially self-sufficient. Our caseworkers meet with each client in a confidential one-on-one setting; reviews their situation, provides financial management education and financial assistance, if qualified. Assistance may provided in the form of an interest-free loan, grant, or combination of both, based on each client's situation. NMCRS clients don't want a handout. They just need help and time to make necessary course corrections to their personal finances. We also provide Budget for Baby workshops, budget counseling, and operate thrift shops with gently-used clothing, uniforms and small household items available at low cost. The Society also provides registered nurses who provide telehealth and homes visits to active duty Sailors and Marines with a newborn, and homebound elderly Sailors and Marines to provide medical advice and resources.

To meet our goals, our staff, which consists of more than 3,600 volunteers and less than 200 employees, provide an average of $40 - $45 million in interest-free loans and grants to approximately 40,000 active duty and retired Sailors and Marines, their families, widows and surviving children. Each client meets with a trained caseworker in a confidential setting, to discuss their financial crisis, review their budget and personal financial situation, and determine the most cost-effective solution. Our staff also provides non-emergency, one-on-one budget counseling for clients and their families, conducts budget for baby workshops, and briefs military units and commands on personal financial management and sound financial practices. Our registered nurses provide tele-health and in home visits to new parents, elderly retirees, widows and widowers. We have offices on every major USN and USMC base, and on more than 200 Navy ships providing service 24/7 around the globe.

Since 1904, the Society has provided for the emergency financial needs of active duty and retired Sailors and Marines and their families. We rely on annual fund raising campaigns, corporate and foundation gifts, bequests and other estate gifts from Navy and Marine Corps veterans, as well as interest-free loan repayments. Historically, our loan default rate has been less than 3 percent. The Society has 52 offices located on Navy and Marine Corps installations around the globe, and more than 200 emergency service offices aboard USN ships. Our thousands of dedicated and compassionate volunteers are the backbone of the Society. Their efforts, day in and day out, make it possible and ensure donor's dollars are directly impacting the lives of Marines and Sailors.

Each year, the Society is able to meet 100 percent of the emergency financial needs of all eligible clients through our fundraising efforts and through withdrawals from our reserve account. Our budget for baby workshops are attended by thousands of expectant parents, our visiting nurses make more than 14,000 home and telehealth visits and contacts with new parents and newborns, elderly retirees, widows and widowers. We meet the emergency financial needs of Sailors and Marines far away from home and family support, experiencing new jobs, new homes and new responsibilities, and who must balance their financial obligations with their military duties and obligations. We're making a positive difference for those who wear the uniform of our great Navy and Marine Corps and keeping them mission ready.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Navy-Marine Corps Relief Society
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Navy-Marine Corps Relief Society

Board of directors
as of 03/01/2023
SOURCE: Self-reported by organization
Board co-chair

Admiral Michael Gilday

USN

Term: 2021 - 2023


Board co-chair

General David Berger

USMC

Term: 2021 - 2023

Robert R Ruark

USMC (Ret.)

Megan W Moffit

Edward D Banta

USMC

Elisa Catalano Ewers

Donna Berger

Troy Black

SMMC, USMC

Stacie Black

USMC (Ret)

Linda Gilday

Bruce L. Gillingham

MC, USN

Francine Glavy

Sinclair Harris

USN (Ret)

Richard Cheeseman Jr.

USN

Darse E. Crandall Jr.

USN

Craig C. Crenshaw

USMC

Evelyn Honea

James M. Honea

MCPON, USN

Yancy B. Lindsey

USN

James F. Glynn

USMC

John Perez

USN (Ret)

Rafael Rodriguez

USMC

Delbert Terrell

USN

Gregory N. Todd

USN

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 11/3/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

No data

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data