Navy-Marine Corps Relief Society
Making a Difference for Sailors, Marines, and their families
Programs and results
What we aim to solve
Serving our country as a member of the Armed Forces is a privilege. It requires good judgment, personal accountability and holding oneself to a higher standard. The military lifestyle is unique, requiring service members to live and work around the globe and be physically, mentally and psychologically fit to carry out their duties and assignments. This unique lifestyle also creates unique financial challenges, such as those associated with military payroll processing delays or issues, frequent relocations and set-up of new households, and lack of family or support networks. Life happens. Sometimes Sailors and Marines need assistance to repair a vehicle or replace worn tires to get to work on time; buy diapers and formula for an infant when their budget didn't include a spouse getting sick and missing work, or a natural disaster left them without shelter, food or gas when evacuated and major repairs to their homes when they returned. Since 1904 the Society has been their lifeline.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Visiting Nurse Program
Since 1922, the mission of the NMCRS Visiting Nurse Program has been to improve the quality of life for active duty and retired Sailors and Marines and their family members by providing health education and resource referrals to promote health maintenance and continuity of care. The Society nurses provide health education throughout the lifespan and can assist in finding medical resources. The nurses visit families to answer questions and provide education on a wide range of health topics. For new parents, nurses may discuss things like breastfeeding and making sure babies are healthy and happy. They also provide baby weight checks. No matter what your age, nurses will answer questions about medications and medical care. If you’re a retiree, you can also talk to our nurses about your concerns, such as chronic medical conditions that can accompany aging.
NMCRS nurses offer a variety of services including home visits, telehealth, health education classes, support groups.
Surviving Spouse Assistance
The Society provides financial support and visiting nurse services to USN and USMC widows and widowers, and a monthly stipend for those living below the national poverty level.
Budget for Baby Workshops
Society volunteers conduct in persona and virtual Budget for Baby workshops and one-on-one counseling for expectant parents. Attendees are provided a $50 gift card and a baby quilt, hand-made by Society volunteers.
Emergency Travel Assistance
The Society provides emergency travel assistance, to include flight, car and hotel reservations, and financial assistance for USN and USMC service members and their families to travel to the bedside of ill or dying family members, as well as other emergency travel needs.
Financial Management Education and Budget Preparation
NMCRS provides workshops and one-on-one financial and budgeting workshops and education to USN and USMC service members and their families. Our caseworkers are highly trained to provide financial education.
Thrift Shops
Provide gently-used clothing, uniforms and small household goods at very low cost for military families.
Where we work
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Military personnel
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Volunteers have always been the backbone of Navy-Marine Corps Relief Society. From assisting in the office to running Thrift shops, our volunteers are invaluable.
Total dollar amount of loans issued
This metric is no longer tracked.Totals By Year
Population(s) Served
Military personnel
Related Program
Emergency Travel Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Loan numbers are tracked by NMCRS HQ
Total dollar amount of grants awarded
This metric is no longer tracked.Totals By Year
Population(s) Served
Military personnel, Students
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Grant numbers are tracked by NMCRS HQ.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The Society strives to meet the emergency financial needs of active duty and retired Sailors, Marines, their families, widows/widowers, and surviving children. We also provide financial education to help them become financially self-sufficient. Our caseworkers meet with each client in a confidential one-on-one setting; reviews their situation, provides financial management education and financial assistance, if qualified. Assistance may provided in the form of an interest-free loan, grant, or combination of both, based on each client's situation. NMCRS clients don't want a handout. They just need help and time to make necessary course corrections to their personal finances. We also provide Budget for Baby workshops, budget counseling, and operate thrift shops with gently-used clothing, uniforms and small household items available at low cost. The Society also provides registered nurses who provide telehealth and homes visits to active duty Sailors and Marines with a newborn, and homebound elderly Sailors and Marines to provide medical advice and resources.
What are the organization's key strategies for making this happen?
To meet our goals, our staff, which consists of more than 3,600 volunteers and less than 200 employees, provide an average of $40 - $45 million in interest-free loans and grants to approximately 40,000 active duty and retired Sailors and Marines, their families, widows and surviving children. Each client meets with a trained caseworker in a confidential setting, to discuss their financial crisis, review their budget and personal financial situation, and determine the most cost-effective solution. Our staff also provides non-emergency, one-on-one budget counseling for clients and their families, conducts budget for baby workshops, and briefs military units and commands on personal financial management and sound financial practices. Our registered nurses provide tele-health and in home visits to new parents, elderly retirees, widows and widowers. We have offices on every major USN and USMC base, and on more than 200 Navy ships providing service 24/7 around the globe.
What are the organization's capabilities for doing this?
Since 1904, the Society has provided for the emergency financial needs of active duty and retired Sailors and Marines and their families. We rely on annual fund raising campaigns, corporate and foundation gifts, bequests and other estate gifts from Navy and Marine Corps veterans, as well as interest-free loan repayments. Historically, our loan default rate has been less than 3 percent. The Society has 52 offices located on Navy and Marine Corps installations around the globe, and more than 200 emergency service offices aboard USN ships. Our thousands of dedicated and compassionate volunteers are the backbone of the Society. Their efforts, day in and day out, make it possible and ensure donor's dollars are directly impacting the lives of Marines and Sailors.
What have they accomplished so far and what's next?
Each year, the Society is able to meet 100 percent of the emergency financial needs of all eligible clients through our fundraising efforts and through withdrawals from our reserve account. Our budget for baby workshops are attended by thousands of expectant parents, our visiting nurses make more than 14,000 home and telehealth visits and contacts with new parents and newborns, elderly retirees, widows and widowers. We meet the emergency financial needs of Sailors and Marines far away from home and family support, experiencing new jobs, new homes and new responsibilities, and who must balance their financial obligations with their military duties and obligations. We're making a positive difference for those who wear the uniform of our great Navy and Marine Corps and keeping them mission ready.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Navy-Marine Corps Relief Society
Board of directorsas of 03/01/2023
Admiral Michael Gilday
USN
Term: 2021 - 2023
General David Berger
USMC
Term: 2021 - 2023
Robert R Ruark
USMC (Ret.)
Megan W Moffit
Edward D Banta
USMC
Elisa Catalano Ewers
Donna Berger
Troy Black
SMMC, USMC
Stacie Black
USMC (Ret)
Linda Gilday
Bruce L. Gillingham
MC, USN
Francine Glavy
Sinclair Harris
USN (Ret)
Richard Cheeseman Jr.
USN
Darse E. Crandall Jr.
USN
Craig C. Crenshaw
USMC
Evelyn Honea
James M. Honea
MCPON, USN
Yancy B. Lindsey
USN
James F. Glynn
USMC
John Perez
USN (Ret)
Rafael Rodriguez
USMC
Delbert Terrell
USN
Gregory N. Todd
USN
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
The organization's co-leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data