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Lutheran Social Services of the National Capital Area, Inc.

aka LSSNCA   |   Washington, DC   |  http://www.lssnca.org

Mission

Lutheran Social Services of the National Capital Area (LSSNCA) accompanies those in need to foster resiliency, self-sufficiency, and access to opportunities by creating, connecting with, and engaging welcoming communities. 

Notes from the nonprofit

Lutheran Social Services of the National Capital Area is committed to providing the highest quality of services to all of our clients, rooted in a trauma-informed care model. As we continue to expand our impact, it is imperative we collaborate and partner with public and private entities throughout the Maryland, Northern Virginia, and Washington, D.C region to maximize our effectiveness. Furthermore, LSSNCA leads and operates with a learning and growth mindset and strongly believes in the deep investment in continuous training and development of all our staff and service providers. We seek to create and invest in innovation solutions to ensure we are working towards building welcoming communities where all people thrive.

Ruling year info

1959

Chief Executive Officer

Ms. Kristyn Peck

Main address

1730 Rhode Island Ave NW Suite 712

Washington, DC 20036 USA

Show more contact info

EIN

53-0207407

NTEE code info

Ethnic/Immigrant Services (P84)

Children's and Youth Services (P30)

Youth Development Programs (O50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Family & Children Services

LSSNCA seeks to create and expand families. We aim to assist families and individuals navigating domestic and international adoptions by providing adoption case management and low-cost home study and post-placement visits. We provide confidential and comprehensive post-adoption search services for individuals who were adopted through LSSNCA or made their adoptions plan with us. We seek to create nurturing and safe homes for refugee youth by training parents and placement services for the foster care of Unaccompanied Refugee Minors (URM).
Programs include: Unaccompanied Refugee Minor (URM) Foster Care, Adoption Services

Population(s) Served
Adolescents
Families

In partnership with faith communities, foundations, local, state and federal partners, and hosts of volunteers, LSSNCA provides welcoming and resettlement services to refugees and immigrants in DC, Maryland and Virginia. We support our clients during this important transition by mobilizing community partners and offering a comprehensive range of services including case management, employment training, cultural and community-based education, and immigration services. Our staff aims to support refugee and immigrant clients on their path to financial self-sufficiency within their new communities.
Programs include: Refugee and Immigrant Services (RIS), Workforce Development, Immigration Services, Interpretive Services, Safe Release (Family Reunification)

Population(s) Served
Families
Immigrants and migrants

LSSNCA is committed to providing comprehensive and confidential health and wellness services to individuals and families. We aim to provide a full range of behavioral health, rehabilitation, and reintegration programming. Our team, and partner affiliates, offers a full spectrum of programming, trainings, workshops, and tools to help the individual, family, and community. We provide equal care to all clients regardless of age, race, ethnicity, physical ability or attributes, religion, sexual orientation, immigration status, or gender identity/expression.

Programs include: Migrant Support Services Program (MSSP), Sexual Risk Avoidance Education (SRAE), and Youth Haven Camps

Population(s) Served
Immigrants and migrants
Adolescents

The Bold Journey Endowment Fund supports LSSNCA community members seeking to further their education. The Fund provides scholarships to past and current clients of LSSNCA working to improve their lives and build a stronger future. Funds are dedicated to higher education, vocational training, professional credential certifications for those educated outside the US, and related education costs (i.e. books and admissions testing).

Past recipients have used scholarship funding to further their career goals to become accountants, doctors and engineers at colleges and universities and to pursue vocation training at local community colleges. In 2020, we awarded scholarships to six individuals for the Bold Journey and Elizabeth Kreiser Weisburger Scholarships.

In addition, the Fund supports the Youth Haven Camps, Be Well Retreat Programs, and Healthy Relationship Education which ensure that children and youth are Connected, Healthy and Succeeding. Through the camps and retreats youth and young adults learn the necessary tools and leadership skills to promote future success, build healthy relationships, and maintain general wellness. Expenses covered include room and board, nursing care, guest speakers, and classroom/camp supplies.

Population(s) Served
Immigrants and migrants
Young adults

Where we work

Awards

The Micah Project Award 2021

Lutheran Services of America

Affiliations & memberships

Lutheran Immigration and Refugee Service 1939

Videos

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

LSSNCA is aiming to become one of the best places to work by 2025. We want to provide the ultimate customer service experience for all of our clients across our continuum of care-from refugees, immigrants, secondary migrants, unaccompanied minors, at-risk youth, and any vulnerable populations that are seeking to call the DMV region home. We have served this region for over 100 years and are working to strengthen and codify the relationships and partnerships necessary to ensure we have the expertise and capacity to serve for another 100 years.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Lutheran Social Services of the National Capital Area, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Lutheran Social Services of the National Capital Area, Inc.

Board of directors
as of 07/21/2023
SOURCE: Self-reported by organization
Board chair

Sarah Phelps

Abed Ali

Deloitte Consulting

Joshua Eberle

Deloitte

Rev. Lloyd Gaines

Peace Lutheran Church

Daniel Mekibib

Fairfax County Government

Ryan Hill

Gartner

Mary Burce-Warlick

Katharyn Wheeler

Washington, D.C ELCA Synod

Rachel Holtzman

Save the Children

Hurunessa Fariad

Adams Center

Lauren Formica

Deloitte Consulting

Marie Martinez Israelite

Human Trafficking Institute

Lisa Suprenant

St. Jude's Childrens Hospital

Patrice Gancie

Karla Ver Bryck Block

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/1/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/21/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.