Housing, Shelter

Abraham & Laura Lisner Home For Aged Women

aka Lisner-Louise-Dickson-Hurt Home   |   Washington, DC, DC   |  www.lldhhome.org

Mission

The mission of the Lisner-Louise-Dickson-Hurt Home is to provide extraordinary health and life care services to low and modest income seniors of the District of Columbia, empowering them to live their lives to the fullest.

Ruling year info

1941

CEO

Mr. L. Ward Orem, MA, LNHA

Main address

5425 Western Ave NW

Washington, DC, DC 20015 USA

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EIN

53-0228120

Cause area (NTEE code) info

Senior Citizens' Housing/Retirement Communities (L22)

Senior Continuing Care Communities (P75)

Nursing, Convalescent (Geriatric and Nursing) (E91)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Home is working toward sustaining its financial future through an increased emphasis on securing alternate sources of revenue, including private donations, grants from foundations and corporations, sponsorships, corporate partnerships and entrepreneurial opportunities. Our ability to achieve this will ease the financial burden the Home has assumed and assure that our standards of excellence and our continuation as a caregiver for at-risk seniors of DC are not threatened.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Nutritional

Nutritional

Population(s) Served
Aging, elderly, senior citizens

Housing

Population(s) Served
Aging, elderly, senior citizens

Health Services

Population(s) Served
Aging, elderly, senior citizens

Social & Recreational

Population(s) Served
Aging, elderly, senior citizens

Where we work

Accreditations

Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Clinical Laboratory Improvement Amendments Accreditation 2012

Awards

Excellence In Action Award for outstanding customer and workforce satisfaction. 2011

My InnerView

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

The mission of the Home is to provide extraordinary health and life care services to low and modest income seniors of the District of Columbia, empowering them to live their lives to the fullest. We embrace the vision of our founders by striving to be a champion for poor seniors of DC, working to alleviate their hardships where we can and always doing so in a manner which recognizes their self-worth and independence. The Home remains unique in the Washington DC elder care community in that it most often becomes a permanent home for its residents.

The first strategy is to maintain the Home’s commitment to provide excellent care for our residents by approaching resident care on a full-spectrum basis and delivering that care in a manner which affirms and fosters each resident’s capabilities and individuality. The Home continues to explore “cutting edge” approaches to providing care for seniors keeping in mind the sensitivity to the changing demographics and needs of elders in the community. The second strategy is to secure the Home’s financial future through private donations, grants from foundations and corporations, sponsorships, corporate partnerships and entrepreneurial opportunities.

The Home continues to provide excellent care to the residents and has been recognized nationally and locally for its delivery of care. In 2017 and 2018 the Home again received a 5-star rating from the Federal Centers for Medicaid and Medicare Services, the highest attainable. Additionally, the Home was recognized as one of the best nursing homes in the country for 2018-2019 and the one of the best for short-stay care by US News and world Report. Several staff members have been selected by their peers to represent their respective long term care associations. The DC Health Care Association (DCHCA) chose one of the Home’s Social Workers to serve as the DC State representative to the National Center for Assisted Living (NCAL). Our Director of Nursing is now President of the DC Directors of Nursing chapter of the National Association of Directors of Nursing Administrators (NADONA). The Home’s Administrator continues her services on the DCHCA Board as Chair of the Legislative Committee and our CFO continues his participation with the DCHCA Finance Committee and DC Department of Health Care Finance.

The Home measures, analyzes, and improves organizational performance based on the requirements and expectation of its key stakeholders which include current and future elder poor residents, family members and responsible employees, and community referral sources such as hospitals, discharge planners, and local agency on aging providers. Data is collected not only through established systems such as My InnerView customer satisfaction surveys, American Health Care Association/National Center for Assisted Living quality initiatives, and licensure/Centers for Medicaid and Medicare Services-provided analytics but also via facility-collected information. Our success in applying this combination of external as well as internal analyses has resulted in a strong, ongoing relationship with the community. The Home’s long-standing organizational focus on resident-centered, innovative quality care has created a steady demand for admission to our three licensed facilities, with often successive generations of family members coming to live here. The Home relies heavily on the “root cause analysis,” or RCA methodology, as the primary process to design, manage, and improve services. This interdisciplinary effort requires identifying the problem where a performance weakness seems to exist, collecting data which can be used to benchmark that performance, developing interventions or improvements to the process, and then reassessing to determine if the interventions should be adapted, abandoned, or accepted. Overall, the Home ensures effective operations management and prepares for the future by using this cycle of continual stakeholder feedback coupled with problem identification, analysis, and action. Financial benchmarks of progress are monitored over the course of the entire fiscal year so that the Home can determine where it needs to focus its efforts more aggressively in terms of reducing costs, where at all possible, and improving our income base through sustainable business practices and growth in donations

The Home continues to provide excellent care to the residents and has been recognized nationally and locally for its delivery of care. During the past 12 months, the Home opened an onsite ophthalmological clinic to serve the visual needs of our residents; launched an improved, easier to navigate website; brought its entire food and nutrition program in-house, with a projected savings of $150,000 in operational costs over the year; brought the engineering department in-house with a projected savings of $130,000 in operational costs over the year; replaced major kitchen equipment through grant funding; hosted another successful spring fundraiser; received excellent DC survey results for our community residential facility, assisted living residence, and nursing facility; implemented a fully electronic medical records system; and, introduced a sustainer giving program. Our Resident Art Program continues to win praise from the community and was chosen to mount a month-long exhibit of resident artwork in February 2018 at The Arts Club of Washington. Over the next three years, the Home will be concentrating on finalizing our plans for the future of the Home and making those plans a reality. There are several permutations for maximizing our ability to serve increasing numbers of elder citizens in DC; we are therefore envisioning combinations of levels and types of elder care that cover a wide range of needs.

Financials

Abraham & Laura Lisner Home For Aged Women
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Abraham & Laura Lisner Home For Aged Women

Board of directors
as of 11/7/2019
SOURCE: Self-reported by organization
Board co-chair

Mr. Matthew Frumin

No affiliation

Term: 2018 - 2019


Board co-chair

Ms. Patricia Johnson

No Affiliation

Term: 2018 - 2019

Marnie Kagan

Community Volunteer

Christopher Tawa

Consultant

Matthew Frumin

Attorney/Consultant

Patricia Johnson

Community Volunteer

Christine Hobbs

Community Volunteer

Robert Cooper

Attorney/Cooper & Crickman

Tom Dillon

Community Volunteer

Barbara Ingraham

Community Volunteer

Carolyn Nazdin

Senior Vice President, Key Bank

Haydn Richards

Attorney, Bradley, Arant Boult Cummings, LLP

Keywords

Elderly, Health-care, Nursing, low income, Community Residential Facility,Assisted Living Facility, Seniors, Elderly, Affordable Housing