HumanKind
Strong self. Strong family. Stronger community.
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Programs and results
What we aim to solve
The 2019-2021 Strategic Plan was centered on organizational growth: investing in our people, growing our capacity to serve, leveraging resources, strengthening financial health, and enhancing community engagement. While progress was made on all of these priorities, the COVID-19 pandemic resulted in significant disruptions to both our operations and also to our clients. HumanKind worked to adapt its service delivery and personnel management to meet the new reality, emerging stronger and more nimble thanks to enhanced community outreach and the growth of digital assets and resources. In 2022-2024, we are working to bolster our internal processes and advance our community presence while promoting innovation and responsible growth.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Early Head Start
HumanKind's Early Head Start provides support for parents and free, full-time child care for infants and toddlers in Bedford and Lynchburg. This program provides tools and resources to families of children ages 0-3 at home and in our centers so that they can build a strong foundation for life.
Economic Resource Center
Financial Empowerment programming is organized through Economic Resource Centers (ERCs) in Richmond, Lynchburg, and Roanoke, which are hubs for helping individuals and families overcome financial challenges and build wealth. Educational workshops, coaching, financial navigation, loan assistance, eviction prevention programs, and advocacy with financial institutions enable clients to reduce debt and move toward long-term stability. Under the ERC, HumanKind has operated the highly successful Ways to Work program since 1999, connecting low- to moderate-income individuals with reliable and affordable transportation as a fundamental step toward economic self-sufficiency. Ways to Work provides vehicle loans and financial literacy education for working individuals with challenging credit histories who are often ineligible for financial services, including through traditional CDFIs. The program has provided over 2,500 Virginia residents with more than $12M in vehicle loans since its inception.
Adult Services
Since 1903, we have provided safe and loving homes for those in need. Today, our Adult Services department provides sponsored homes for adults with intellectual disabilities across Virginia. These safe, caring, and supportive environments help our residents lead full and meaningful lives while developing hope for the future.
Our Adult Sponsored Homes program places clients in the home of a loving family that provides individualized support and the opportunity to experience life in a community setting rather than in a state institution or group home.
Foster Care
HumanKind's foster care program provides around-the-clock support, ongoing training for foster parents, and a network of professionals to assist with the daily needs of children in foster care. Providing a stable foundation of support, we create a place for healing and growth for children.
Healthy Families
Healthy Families is a free and voluntary home-visiting service that supports new parents prenatally through the childs fifth birthday by focusing on positive parent-child interactions and providing education related to healthy development and family functioning.
Parenting and Family Support
HumanKind's Parenting and Family Support programs strive to provide life skills to those in need. We also work to foster community relationships that support family self-sufficiency and relational health. The programs include:
Darkness to Light, an interactive workshop, includes videos, discussions, and take-home workbooks on strategies to respond to and prevent child sexual abuse.
Parent Child Nurturing Classes bring together the whole family to address areas of communication, expectations, and family roles.
Life Skills for Incarcerated Women supports skill-building and offers case management as needed.
Family Partner Meetings involve birth families, community members, resource families, service providers, and agency staff in placement decisions to ensure a network of support for the child and the adults who care for them.
Where we work
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of individuals served
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Extremely poor people, Low-income people, Working poor, Foster and adoptive parents
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Total number of unduplicated individuals served. (Note: In 2018 an educational program that served a large number of individuals through brief educational programs was discontinued.)
Number of clients in residential care
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, People with intellectual disabilities
Related Program
Adult Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Includes group homes and sponsored homes for adults with developmental disabilities.
Number of foster youth with housing arrangements
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Foster Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Youth who were placed with foster families during the year through our therapeutic foster care program.
Number of financial literacy courses conducted
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Related Program
Economic Resource Center
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Participants in the Ways to Work vehicle loan program participate in a mandatory financial literacy class as part of the loan approval process.
Number of pregnant women receiving early and adequate prenatal care
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Economically disadvantaged people
Related Program
Early Head Start
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
The number of prenatal enrollees in the Healthy Families home visiting program who receive 80% of their prenatal care visits as recommended.
Number of therapy hours provided to clients
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Provided through individual or group counseling outpatient therapy service at The Counseling Center.
Number of students enrolled
This metric is no longer tracked.Totals By Year
Related Program
Early Head Start
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
HumanKind was awarded a federal contract to bring Early Head Start to the Central VA region for the first time. Operating two centers in Lynchburg and Bedford to care for infants & toddlers.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Focus Areas:
- Internal Process Improvement/Strengthening
- Staff Engagement in Growth Opportunities
- Staff Recruitment/Retention
- Diversity, Equity, and Inclusion
- Campus Planning
- Board Strengthening
- Community Knowledge
- Advocacy
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
HumanKind
Board of directorsas of 03/12/2024
Carolyn Jacques
retired from Centra Health
Term: 2023 - 2025
Jennifer Tugman
Community Volunteer
Greg Wormser
Lynchburg Fire Department
Ross Folkenroth
Woodforest Bank
Sasha Furdak-Roy
Columbia Gas
Carolyn Jacques
Centra Health, retired
Tracy Richardson
VCU Health
Raine Sydnor
RealPage, Inc., retired
Jennifer Huffman
Atlantic Union Bank
Mark A. Johnson
Truist
Joe Archambeault
Centra Health, retired
Julie K. Sturt
Blue Ridge Bank
Mark Miner
Robert W. Baird & Co. Inc.
Tom Prest
Warren Whitney
Robin Slater
Marsh McLennan
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 04/27/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.