ChildSavers - Memorial Child Guidance Clinic
Safeguarding the emotial health of our community's children since 1924.
Programs and results
What we aim to solve
Trauma is widespread across our community. Despite our growth and reach, the need for our services eclipses our capacity. Left untreated, trauma during childhood can set one on a path that leads to dropping out of school, incarceration, chronic diseases, and early death. What happens in the first few years of a child's life determines how they develop and grow. Children need a nurturing foundation before they reach kindergarten to be successful in school and life. Because many children spend the majority of their daytime hours with an adult that is not their parent or guardian, the need for quality care and education continues to grow.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Child Development Services
Child Development Services (CDS) increases the capacity of early childhood education providers. By supporting providers with a broad range of training and professional development, we help them deliver quality programs to children and families. Programs include credentialing, mentoring, and nutrition education. During FY23, our services indirectly impacted 36,727 children in multiple localities throughout Central and Southwest Virginia.
Mental Health Services
Unresolved childhood mental health issues are linked to poor academic performance, high dropout rates, and an increased use of public services later in life. Our professional clinicians are trained in trauma-informed care and use evidence-based tools to work with children and adolescents ages 2 -17, as well as caregivers of children enrolled in services. Therapeutic activities are child-centered and goal-oriented, and include play, art, sand tray, and canine-assisted In FY23, we worked with 955 children and 33 adults and provided 18,157 outpatient therapy sessions.
Where we work
Accreditations
Council on Accreditation for Children and Family Services - Accreditation 2007
Council on Accreditation for Children and Family Services - Accreditation 2019
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of children served
This metric is no longer tracked.Totals By Year
Population(s) Served
Infants and toddlers, Children
Related Program
Child Development Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric represents the number of children impacted across all programs within Child Development Services Program (CDS).
Number of participants attending course/session/workshop
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Child Development Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric represents the number of participants attending CDS training sessions.
Number of unduplicated children served across all MHS programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Mental Health Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric represents the number of children served in our School-based services, Immediate Response, and Outpatient Therapy programs.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our fiscal year runs from July 1 to June 30. In FY24, we plan to:
- Train 4,900 early childhood educators reaching 37,500 children.
- Provide 20,934 therapy sessions to 1,000 children.
What are the organization's key strategies for making this happen?
Through mental health therapy for children and professional development for childcare providers, ChildSavers helps build children's resiliency to trauma and ensures safe spaces are provided to nourish healthy learning for children.
What are the organization's capabilities for doing this?
Nearly 100 years ago, ChildSavers was established as the Children's Memorial Clinic in memory of Dr. McGuire Newton, one of Richmond’s first pediatricians. Martha Patteson Bowie (Mrs. Melville C.) Branch connected concerned citizens to create an innovative agency “for the purpose of giving complete physical and mental examinations, free of charge, to all children who may need the same.” We were one of the first ten child guidance clinics in the United States, and the first in the South. As our knowledge grows and the community changes, we adopt new models and best practices to meet the needs of children.
What have they accomplished so far and what's next?
Last fiscal year, ChildSavers trained 6,222 child care providers and completed 11,269 hours of technical assistance. This stregthens the early childhood industry by equipping providers with the tools needed to support healthy childhood development. In our mental health services programs, we provided therapeautic support to 955 children and 33 adults, paving the way for healing and resiliency across the community.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.)
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
ChildSavers - Memorial Child Guidance Clinic
Board of directorsas of 08/30/2023
Mr. Ron Carey
Tilt + Creative Production
Term: 2022 - 2024
E. Carlton Wilton
Real Estate Developer
Roger Boeve
Community Volunteer
Judith Pahren
Capital One
Gregory Robins
Robins Foundation
Gregory Hillman
Retired, IBM
J. Read Branch
Davenport
Janine Collins
Willis Towers Watson
Cecily DiPiro
Community Volunteer
Alice Fruth
Community Volunteer
Christine Hales
Capital One
Melissa Mielke
Astyra Corp
Ke'Andra Vaughan Evans
Richmond Public Schools
Melissa Byrne Nelson
Pediatrician
Anke Jackson
Community Volunteer
Deborah Valentine
Community Volunteer
Thomas Watson
Altria Corporation
Cyril Coombs
Community Volunteer
Marian Parker Branch
Mending Fences LLC
D. Glenn Harris
Markel
James Jernigan
CATEA Enterprises
Lisa Kochuba
Colonial Heights Public Schools
Joan Zantzinger
Community Volunteer
Jamie Watkins Bruno
Williams Mullen
Richie Henry
Markel
Stuart Blain
Atlantic Union Bank
Curtis Pulliam, Jr.
CarMax
Gail W. Johnson
LeafSpring School
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/30/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.