LOUISE W EGGLESTON CENTER INC

Goal 1: To ensure organizational excellence and integrity by implementing strategies that focus on long term mission impact and sustainability.
Goal 2: to improve brand awareness of Eggleston's mission, services and businesses.
Goal 3: To grow and expand opportunities for training, education and employment to all persons served through Eggleston.
Goal 4: To continually improve customer satisfaction and loyalty.

Goal 1:
Secure human and financial resources necessary to fulfill the mission and be the service provider and employer of choice. Ensure high quality facilities, technology, and other infrastructure support that provide a quality work environment and help achieve the mission. Implement staff development and succession planning efforts that enable long term sustainability. Operate with integrity, hold ourselves accountable, and strive to exceed customer, stakeholder and funder expectations.
Goal 2:
Continue to leverage and increase brand recognition of Eggleston’s services and businesses. Implement a comprehensive development program. Increase advocacy efforts aimed at positively impacting the lives of people with disabilities. Implement Marketing and Public Relations efforts to increase the community’s awareness n support of Eggleston.
Goal 3:
Increase current services, develop new service delivery models and launch innovative approaches to support people with disabilities in the settings of their choice. Grown employment opportunities buy expanding current business, leveraging customer loyalty and introducing new lines of business. Expend reach of services and markets, and offer a spectrum of services that meet the needs of stakeholders and the community. Continue to leverage opportunities for person centered planning, community integration and other best practices for serving people with disabilities.
Goal 4:
Ensure high quality services, programs and businesses. Increase customer engagement ensuring high levels of satisfaction. Create customer loyalty by providing high value to customer and stakeholders. Be the premier provider and employer of choice in the Hampton Roads area.