PLATINUM2022

ACTION IN COMMUNITY THROUGH SERVICE OF PRINCE WILLIAM

ACTS provides relief, fosters hope and promotes self-sufficiency for our Prince William area neighbors in crises.

aka ACTS   |   Dumfries, VA   |  www.actspwc.org

Mission

ACTS provides relief, fosters hope and promotes self-sufficiency for our Prince William area neighbors in crises.

Notes from the nonprofit

Unfortunately, the ACTS 2021 Annual Report is too large (40+ MB) to upload. It is available on the ACTS Website - actspwc.org In addition, the ACTS 2020 Form 990 is too large to upload (25 MB). It is also available on the ACTS website.

Ruling year info

1972

CEO

Mr. David Strand

President of the Board of Directors

Mr. Dave Strand

Main address

PO Box 74

Dumfries, VA 22026 USA

Show more contact info

EIN

54-0897679

NTEE code info

Victims' Services (P62)

Hot Line, Crisis Intervention (F40)

Temporary Shelter For the Homeless (L41)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Maintaining the amazing staff we have supporting 8 major programs that impact over 80,000 individuals each year requires better compensation that is competitive with other organizations. Securing additional general operating funds is needed, and harder to find compared to program-specific funding. Additionally, our Emergency Assistance program is a completely unfunded program through which we spend about $370,000 annually helping clients in crisis. Additional funding would allow us to do even more to help.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Assistance & Food Pantry

Utility bill, prescription, and propane assistance, as
well as supplemental food program

Population(s) Served
Economically disadvantaged people

Provides a Domestic Violence Shelter, Individual
Counseling, Support Groups for men, women, and
children; a Behavior Intervention Program (BIP);
Court Advocacy and Accompaniment; Hispanic
Services; and Community Education

Population(s) Served
Women and girls
Men and boys

Includes the Emergency Homeless Shelter and the
Domestic Violence Safe House

Population(s) Served
Homeless people
Economically disadvantaged people

Helpline, a 24-hour nationally accredited crisis Hot Line that provides support, information and referral, particularly related to suicide and other crises. . In addition, Helpline includes a Senior Link program providing check-in services for seniors living alone.

Population(s) Served
Adults
Seniors

Provides Crisis Intervention Counseling
(ages 12+); Support Groups; 24-hour Hotline;
Hospital/Court Accompaniment & Advocacy;
Hispanic Services, Community Education; and
RAD (Rape Aggression Defense) Classes

Population(s) Served
Women and girls
Adults

Includes the Empowering Women in Transition
Program; Affordable Housing Program; and the
Rapid Re-Housing Program

Population(s) Served
Homeless people
Economically disadvantaged people

All proceeds support client service programs

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults, Homeless people

Related Program

Sustainable Housing

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Based on number of families who have been located to permanent housing through ACTS Rapid Re-Housing program.

Number of people using homeless shelters per week

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Families, Homeless people

Related Program

Emergency Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Based on average number of new individuals staying at ACTS' Beverly Warren Emergency Shelter each week.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Emergency Assistance & Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric is based on individuals receiving monthly food assistance through our Food Pantry program.

Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Economically disadvantaged people, Unemployed people

Related Program

Emergency Assistance & Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Based on individuals receiving financial assistance for utilities through ACTS' Emergency Assistance Program.

Number of crisis hotline calls answered

This metric is no longer tracked.
Totals By Year
Related Program

Crisis Helpline

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

24/7 Crisis Helpline responding to calls, of which nearly 1/3 are suicide-related

Number of groups/individuals benefiting from tools/resources/education materials provided

This metric is no longer tracked.
Totals By Year
Related Program

Domestic Violence Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Community Education programs are provided by both our DV and SA services.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

ACTS fosters hope, provides relief, and promotes self-sufficiency for our Prince William area neighbors in crisis. Its vision is to engage the community in innovative ways through active involvement with our strong volunteer base, faith community, dedicated and competent staff, and public-private partners.

Currently, ACTS has 17 board members acting on six different committees to address financial, human resources, strategic planning, and other organizational concerns. In 2021, the Board's Strategic Planning Committee worked with the Board members and the staff to grow ACTS into the post-COVID era. The goals include: becoming "a best place to work", increasing ACTS budget by 30%, developing new corporate relationships, increase social media contacts and the number of volunteers by 100%, and return to pre-COVID in-person services. This strategy has allowed everyone who is part of the ACTS family to have their voices heard and provide ACTS with an effective path forward.

Our organization has the benefit of having the support of local business, faith-based organizations and individuals that keep ACTS' mission alive through contributions and volunteerism. We also have a diverse and knowledgeable group of staff and board members that bring fresh ideas and problem-solving techniques to expand the agency's mission inside Prince William County.

FY '21 was a special year for us as the year ended in the black. Staff satisfaction and engagement are at an all-time high, and only a few positions remain unfilled. All services are running again after the limited services offered in FY20. ACTS is rebuilding its donor base and has received funding from Prince William County to rebuild its West Safehouse. ACTS is also increasing it volunteer base after the need to severely limit volunteers during COVID.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

ACTION IN COMMUNITY THROUGH SERVICE OF PRINCE WILLIAM
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

ACTION IN COMMUNITY THROUGH SERVICE OF PRINCE WILLIAM

Board of directors
as of 10/17/2022
SOURCE: Self-reported by organization
Board chair

Ms. Amelia May

Adil Kahn

JPI

Mansoor Bhatti

Atlantic Union Bank

Jeff Dion

Zero Abuse Project

Darcy Tillman

Lutheran Church of the Covenant

Charlotte Williams

Retired

John Walvius

Norman Realty

Earnie Porta

Mayor of Occoquan

Drease Yarbro

Wegmans

Karen Smith

ARC

Rob Mouw

Retired

Tina Laguna

MPD

Molly Lynch

NVCC

Marty Nohe

Appliance Connection

JT Carradice

Carradice Wealth Advisors

Temesgen Fissehaye

Micron Technologies

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/14/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 10/14/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.