PLATINUM2024

Gateway Homes, Inc.

Mental Wellness, Lasting Change

Richmond, VA   |  www.gatewayhomes.org

Mission

Gateway provides a transitional residential treatment program for adults with mental illness who are striving for independence.

Ruling year info

1987

CEO

Dr. Lynda J. Hyatt

Main address

4905 Dickens Road Suite 106

Richmond, VA 23230 USA

Show more contact info

Formerly known as

Gateway Homes of Greater Richmond

EIN

54-1264177

NTEE code info

Mental Health Treatment (F30)

Mental Health Treatment (F30)

Mental Health Treatment (F30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

In the Richmond area, seriously mentally ill adults who leave acute or long-term care facilities without establishing adequate support and housing are at high risk for becoming homeless or for ending up in the criminal justice system. They also consistently have the worst employment outcomes among all disability groups in federal and state vocational programs. The literature and Gateway’s experience, however, suggests that competitive employment or volunteer work is a primary goal for approximately 70 to 75 percent of such individuals. Many individuals with significant histories of mental illness have experienced exposure to the criminal justice system. This is a barrier to housing even when the individual is successfully controlling the mental illness, is employed, and has gained the necessary skills to live independently. The results of required background checks for housing may become a rule-out for some apartment complexes that are otherwise affordable choices for the individual.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Gateway Homes

At Gateway Homes we are driven by the belief that people with sever mental illnesses are capable of leading fulfilling lives. Few sources of effective, affordable treatment are available to these, our neighbors. But Gateway Homes has a proven record of helping people with even the worst forms of mental illness to recover, return to school and work, maximize their quality of life beyond a psychiatric setting and achieve their goals of independent living.

Each resident has an individualized service plan which includes person-centered goals for living as independently as possible in a community setting of his or her choice. Residents receive education assistance in understanding the role of medication, in maintaining psychiatric stability and adhering to medication regimes from a nurse and staff certified in medication administration. Recovery Support Specialist help individuals on a one-to-one basis develop skills for independent living such as daily self care, food preparation, cleaning, budgeting , managing leisure time, safety skills. The Occupational Therapist helps with pursuing volunteer and employment opportunities. A staff psychiatrist and nurse practitioner meets with each individual for medication and review on an ongoing basis. Gateway provides these services until no longer needed.

Population(s) Served
People with intellectual disabilities

Where we work

Accreditations


Since 2017

Standards of Excellence 2022

DHP License 2022

BBB Accredited Charity 2023

ARTA American Residentrial Treatment Association 2023

Awards

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Related Program

Gateway Homes

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients in residential care

This metric is no longer tracked.
Totals By Year
Related Program

Gateway Homes

Type of Metric

Other - describing something else

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Organizational Goals
1. Maintain clients’ psychiatric stability
2. Help clients avoid costly hospitalizations through the provision of psychiatric, nursing, and counseling services
3. Help clients become employable or prepared for a volunteer position
4. Help clients both obtain and maintain affordable housing

Gateway provides comprehensive mental health care by licensed mental health professionals including a psychiatrist, psychologist, nurse practitioner, mental health clinicians, and other healthcare providers. We also provide prevocational services teach individuals the necessary skills that help them become successfully employed. When the residents graduate to independent living in the community, Gateway continues to provide the transitional support they need to adjust to independent living in a community setting, continue their academic pursuits, and seek and maintain their employment. After a period of adjustment to community life, Gateway helps individuals connect with resources in the community needed to sustain their long-term goals of recovery and independence.

Gateway is the only nonprofit organization in Virginia to provide this type of treatment for indigent individuals who may have failed in other treatment programs, who have no other treatment options available to them.

Without Gateway, many individuals with serious mental illness would remain in the hospital or jail or be at significant risk of homelessness. The cost of treatment in Gateway's most resource-intensive program is less than 1/3 the cost of comparable programs in other states, 1/4 the cost in a state hospital, and 1/8 the cost of private psychiatric hospitalization.

Gateway provides psychiatric, nursing, occupational therapy, and counseling services. We also help individuals, who are stable enough in treatment, to engage in school, work, and volunteering opportunities.

We also provide transportation, facilitating individuals, both on- and off-campus to be as independent as possible. Most of our service population is unable to drive because of medication side effects.

Gateway has helped individuals with serious mental illness recover, return to work and school, and move into housing in the community. These achievements were made possible through counseling, skills training, and educational services focused on four key areas: (1) continuation of psychiatric stability, (2) maintaining housing, (3) sustaining employment, and (4) displaying law-abiding conduct. Through the provision of psychiatric, nursing, and counseling services, residents are able to continue their psychiatric stability and avoid costly and disruptive psychiatric hospitalizations. In-home skills training helps to ensure residents maintain their affordable housing and meet the landlord's standards. Supportive employment services result in residents wanting to sustain employment.

Gateway’s model is so successful that we have been asked to replicate it in health districts throughout Virginia, including Fairfax, Hampton Roads, Southwest Virginia, and Charlottesville.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Gateway Homes, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Gateway Homes, Inc.

Board of directors
as of 02/22/2024
SOURCE: Self-reported by organization
Board co-chair

Mr. L. Thomas Hanes

Attorney at Law, Retired

Term: 2023 - 2025


Board co-chair

Pastor Karl Netting

Methodist Pastor, Retired

Term: 2023 - 2025

Florence Segal

Co Founder

Ronald Forbes M.D.

Behavioral Health and Recovery Services

Kevin White

Attorney, Butler / Snow

Kathleen Markowitz

MS Gerontology

Martin Buxton M.D.

Buxton Institute

Kristin Carleton

Towne Investment Group

Patsy King

Social Impact Philanthropist

Tiffany Birdsong

Chair of Social & Behavioral Science Dept. Richard Bland College of W&M

K. Westerly Martin

Senior Financial Analyst, Altria Client Services

Michael Giancaspro

Tredegar Corporation Vice President, Retired

Grace Ray

Teacher, Prince George County

Eric Aranda

Meta, Critical Facility Manager

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/22/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 04/06/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.