Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Corporate Product Donation
Good360 designs,
manages and facilitates the product donation process for manufacturers and retailers, with the mission to connect businesses with excess product to a growing network of over 90,000 nonprofits, schools and libraries serving countless communities in need. Recognized by Forbes as one of top ten most efficient
charities in America, Good360 distributes a wide range of essential goods— clothing, personal care products, recreational equipment, office furniture and supplies, educational materials, arts and craft supplies and building materials—to those that need it most. Leading manufacturers and retailers rely on
Good360's services to design and manage their product giving programs.
As an example, after identifying technology as a critical need of the nonprofits served, Good360 developed a program to assist nonprofits in obtaining technology resources like: donated and significantly discounted computer hardware and software, website development, computer training, telecommunication, office equipment and recycled computer technology.
Disaster Recovery
Good360 strives to get the right goods to the right people at the right time in all phases of disaster recovery. Our work in disaster is guided by funding, so that nonprofits active in disaster recovery never pay admin fees or shipping. We identify and meet the product needs of nonprofits, communities and individuals impacted by disaster and working to rebuild and refurnish their homes and lives. Our goal is to being more resilient communities by working with our nonprofit network, national and international partners, 400+ donor companies and supportive volunteers and donors. Our primary focus is on long term recovery to ensure individuals and families get back on their feet and into their homes as quickly as possible.
Where we work
Awards
Director's Award 2012
Committee Encouraging Corporate Philanthropy (CECP)
Top 10 Most Efficient Charities in America 2019
Forbes
Vetted Nonprofit 2020
GlobalGiving
External reviews

Photos
Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization collecting feedback from the people you serve?
SMS text surveys, Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Community meetings/Town halls,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve,
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What significant change resulted from feedback?
The Nonprofit Development team meets monthly with our Community Redistribution Partners. The CRPs consistently voiced the need for a platform for them to share challenges and solutions together outside of the Good360 meetings. Good360 invested in a Salesforce platform that allows ongoing nonprofit partner dialogue. This has proven to be very popular and has led to several collaborations of sharing inkind products and resources.
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With whom is the organization sharing feedback?
Our staff, Our board, Our funders, Our community partners,
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
GOOD360
Board of directorsas of 02/22/2022
Mr. Bob Schwartz
47B Street
Peter Resnick
Charles River Associates
Bob Schwartz
47B Street
Mark White
The Home Depot
Maria Martinez
Axogen, Inc.
John Grugan
Ballard Spahr LLP
Rosemarie Ryan
co:collective
Jeff McCorstin
UPS
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 11/24/2020GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.