Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Shelter
CARITAS provides emergency shelter for people experiencing a housing crisis. CARITAS is the primary shelter provider in the region and represents 90% of the shelter beds available for unaccompanied women. Each week a different congregation opens their doors to provide shelter space for single women. The host congregation provides a hot evening meal, breakfast the next morning, a bag lunch to take with them, opportunities for showers and laundry, and time for fellowship and hospitality. CARITAS provides transportation to and from the shelter sites and shelter staff. Single men are sheltered at a fixed site located in the city of Richmond. Case management is provided for all CARITAS clients to move them from shelter to permanent housing as quickly as possible.
Furniture Bank
The CARITAS Furniture Bank is the only furniture bank in central Virginia. Through partnerships with 90 referral organizations, the CARITAS Furniture Bank provides furniture and essential household items to single adults and families, at minimal cost to the client, when they move from shelter to permanent housing. Items that are always in demand are twin mattresses and box springs, kitchen tables, dressers, sofas, pots, pans and other kitchen cooking utensils.
CARITAS Works
CARITAS Works is an intensive 5-week job readiness program that includes a skills/education assessment and classes on resume writing, interview skills, team work, computer skills, customer service skills, appropriate attire, improving self-esteem, personal budgeting and job search techniques. Staff meet one-on-one with each client to assist with individual barriers such as legal issues, restoration of rights and driving records. After completing this five-week course, clients are assisted with obtaining employment. Approximately 80% of clients that completed the program obtain employment and usually within 40 days of program completion.
The Healing Place
The Healing Place provides a residential recovery program that lasts 9–14 months where clients work closely with staff to complete the Recovery Dynamics curriculum, which is based on the 12-Step program of Alcoholics Anonymous. While they complete the curriculum, clients participate in a unique social model that relies on self-governance to achieve individual change. After clients complete the educational part of the program they participate in a job readiness program to ensure they can achieve independence and success after they leave The Healing Place program.
Recovery Residences
We invite men and women at any point during their personal recovery journey to live in one of our safe and affordable apartments. Here in the CARITAS Center, you will become part of a sober living community that meets the highest state and national standards. During your time here, we will help you save money, foster independence and make plans for your future. Our team will connect you to resources that will enhance your support networks, employment opportunities, self-awareness, and self-esteem.
While the CARITAS Recovery Residences are not your final destination during your recovery journey, our purpose-filled and loving CARITAS family will be your friends for life. We look forward to being a bridge along your road to a bright future.
Where we work
Awards
External reviews

Photos
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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CARITAS
Board of directorsas of 05/16/2023
Mr. Greg Suskind
USM, Inc.
Term: 2023 - 2024
Bill Biedenharn
Ukrop's Threads (Retired)
Richard Upton
Upton Group
Alison Keller
Capital One (Retired)
Cindy Birsinger
Altria (Retired)
Susan Brown Davis
Consultant
David Craymer
Dominion Energy (Retired)
Linda Hancock
Virginia Commonwealth University (Retired)
Martin Klein
Apollo Global Management
Grant Neely
Virginia Union University
John West
Troutman Pepper
Arrion Dennis
McGuire Woods LLP
Charles Fitzgerald
Atlee Church
Stedman Oakey
TSW
Gregory Suskind
USM, Inc.
Preston Lloyd
Williams Mullen
John Zeheb
Ukrop's Homestyle Foods
Michael Carter
Randolph-Macon College (Retired)
Cedric Overton
Marine Corps Community Service (Retired)
Micah White
Metropolitan Business League
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 01/07/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.