Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Patient Care
Crater Community Hospice provides a multi-disciplinary approach to hospice care to those who meet medical qualifications with less than six months life expectancy. The goal is to improve the quality of life offering care and comfort, and for the relief of suffering. Care is available regardless of payment source or availability of funding. An interdisciplinary hospice team may provide the following: Manages the patient's pain and symptoms. Assists the patient with the emotional and psychosocial and spiritual aspects of dying. Provides needed drugs, medical supplies, and equipment. Instructs the family on how to care for the patient. Delivers special services like speech and physical therapy when needed. Makes short-term inpatient care available when pain or symptoms become too difficult to treat at home, or the caregiver needs respite time. Provides bereavement care and counseling to surviving family and friends.
Community Education and Volunteer Support
Education to the public includes programs on medical directives, Medicare benefits, community resources for caregivers, hospice concept and services, end of life care, needs of the terminally ill, and bereavement needs and resources for adults and children. Specialized volunteer training includes patient care and support to families.
Bereavement Support
Bereavement support is an integral aspect of hospice care to families and is offered for thirteen months following the death of a loved one. Bereavement support and education is extended to the community through support groups facilitated by licensed counselors with bereavement specialists. CCH has a library with books, publications and films available to the community and professionals. CCH Hospice professionals are available to businesses, schools and organizations coping with grief and loss. Hospice bereavement care focuses on helping individuals understand and move forward in the grief process by facilitating their expression of thoughts and feelings in addition to helping them identify or develop and utilize healthy personal coping strategies. Grief and loss needs in the community are addressed through an interdenominational Memorial Service offered each year. Bereavement support groups are available for children and families.
Complementary Care
We believe that providing care for the "whole person" is an essential feature of hospice. The mind-body connection is a well-documented physical relationship that has been shown to benefit patients receiving complementary therapies. Benefits include reduced depression, anxiety and pain; lowered blood pressure and decreased heart rate; enhanced breathing capacity; increased comfort and increased quality of life. Complementary services are available to hospice families including caregivers and the patient. Services may include massage therapy, therapeutic healing touch; music therapy; aromatherapy, reflexology and Reiki.
CCH Thrift Shop
Thrift Shop utilizes donations to offer affordable, quality items while supporting essential healthcare and support to our families. Donations from the public include clothing, books and household goods. The shop has ""gone green"" with re-cycling 7,500 pounds of clothing, 500 pounds of metal and 1500 pounds of books and has donated $2200 in in-kind donations back to the community. In addition to increasing visibility for CCH's Hospice programs, the CCH Thrift Shop has engaged the public with over 100 volunteers assisting in the store opening, processing of donations and working with customers. The shop is open Tuesday - Saturday from 10 a.m. to 5 p.m.
The Midlothian Thrift Shop is open Monday through Saturday 11 a.m. to 7 p.m. and Sunday 12 p.m. to 5 p.m.
Where we work
Awards
Cleveland A. Wright Award for Outstanding Community Service 2007
The Cameron Foundation
Excellence in Organizational Management 2009
The Cameron Foundation
Affiliations & memberships
Partnership for Nonprofit Excellence 2021
Petersburg Chamber of Commerce 2021
United Way of Greater Richmond & Petersburg Partnership Agency 2021
Colonial Heights Chamber of Commerce 2021
Hopewell/Prince George Chamber of Commerce 2021
Dinwiddie Chamber of Commerce 2021
Emporia/Greensville Chamber of Commerce 2021
External reviews

Photos
Videos
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Crater Community Hospice, Inc.
Board of directorsas of 02/24/2023
Lamont Hobbs
Realtor / Minister
Term: 2022 - 2023
Rita Grammer Baldwin
Retired
Term: 2022 - 2023
JoAnn Glazier
Retired Business Owner
E. Jane Elliott Huffman
Virginia Board of Nursing
Janice Johnson
RIchard Bland College
Wendal Givens
Business
David Merritt
Business
Robert W Huffman
Retired
Ernest Yerly
BSV
Richard Weis
Retired
Rita Grammer Baldwin
Retired
Brenda Mitchell
Retired CEO
Penny Nunnally
RN
Nancy Odum
Retired
Lamont A Hobbs
Real Estate Agent
Max Bornstein
Paramedic/CPR Instructor
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 01/28/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.