The James House Intervention/Prevention Services Inc.

For people affected by sexual violence, domestic violence and stalking to empower them to become healthy, safe, self-sufficient

aka James House   |   Prince George, VA   |  www.thejameshouse.org

Mission

James House provides support, advocacy and education for people in the Greater Tri-Cities Region affected by sexual violence, domestic violence and stalking to empower them to become healthy, safe, and self-sufficient. All services are trauma-informed, cost-free, confidential, and available in both English and Spanish. 24-hour crisis line 804.458.2840, main office 804.458.2704, www.thejameshouse.org, helpl[email protected]

Ruling year info

1996

CEO

Chana Ramsey

Main address

6610 Commons Drive Suite C

Prince George, VA 23875 USA

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Formerly known as

The Survivor‘s Resource Center and The Sexual Assault Outreach Program (SAOP)

EIN

54-1774908

NTEE code info

Victims' Services (P62)

Fund Raising and/or Fund Distribution (L12)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Domestic Violence Intervention

Our client services coordinators understand the complexity of sexual violence, domestic violence and stalking issues. We work continuously toward providing services that reflect the change and growth in our locality in order to keep pace with the needs of our community members. We are accredited by the Virginia Sexual and Domestic Violence Action Alliance to provide cost-free services that foster emotional, social and economic stability.  Services include: safety planning, shelter, crisis intervention, 24-hour hotline access, peer counseling, case management,  financial assistance and legal advocacy. We serve adults and children, as well as non-offending partners and family members who have been impacted by the violence. Services are provided in English and in Spanish.

Population(s) Served
Adults
Children and youth

We provide support groups, counseling and resources for adult survivors of childhood sexual abuse and for sexual violence survivors.  We also work with non-offending partners and family members.

Population(s) Served
Adults
Children and youth

Domestic and sexual violence are community concerns, and it takes a coordinated response to build a violence-free community. We work in close partnership with multiple agencies and service providers to ensure that our clients have access to all available resources needed to keep themselves and their children safe.
We build and develop ideas through collaborative leadership, offering technical and staff support for local taskforces. Taskforce membership offers professionals a forum to address the issues of sexual and domestic violence, network, learn from one another, problem-solve, and develop strategies to improve community response. Membership includes representatives from law enforcement, Social Services, Commonwealth’s Attorneys’ Offices, area universities, hospitals, schools and other concerned individuals.
The James House is committed to spreading awareness about domestic and sexual violence and its impact on not just people who have experienced it, but our community as a whole. We provide fun, interactive and interesting presentations and workshops for law enforcement, civic organizations, houses of worship, schools, businesses and many other types of groups. We tailor our presentations to meet the needs of each group.

Population(s) Served
Adults
Children and youth

Our full-time child/youth educator is Spanish-speaking bilingual and works proactively to address the needs of children impacted by sexual and domestic violence,  Our programs, including Safe Dates, Choose Respect, MAP The Way and REACT are evidence-based and structured to empower children, teens and their care-takers to develop healthy coping skills.  Our mobile activity fun bus allows us to take fun, interactive playtime into low-income neighborhoods, church yards and community events.

Population(s) Served
Children and youth

Where we work

Awards

Cleveland A Wright Award for Outstanding Community Service 2008

Cameron Foundation

Honorable Mention for Excellence in Organizational Management 2010

Cameron Foundation

Excellence in Organizational Management 2012

Cameron Foundation

Affiliations & memberships

Virginia Sexual & Domestic Violence Action Alliance 1989

Virginia Hispanic Chamber of Commerce 2010

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

James House seeks to help people impacted by interpersonal violence create happy, healthy outcomes and sustainable change.

We work within broader movements to create a more just and equitable world.
Employing case management strategies that address hope and optimism, life satisfaction and an understanding of the impact of violence on the lives of victims, we help clients move past their abuse.
By providing safe and welcoming shelter, we keep victims safe from harm.
By educating our communities we help others understand how they can assist victims of crime.
By providing trauma-informed services for adults and children, we help heal people in crisis.

James House is an award winning organization, 28 years strong. Having been recognized for innovative service delivery, outstanding community collaboration and excellence in organizational management, we are a diverse group of individuals who are educated, trained and able to provide quality and essential services.

Senior staff have been in place for a decade. Board members are vetted and trained. The organization creates, updates and implements strategic and annual plans.

Over the past 15 years, James House has successfully met the goals of 3 strategic plans. Federal/state grants are monitored every 3 years, and no problems have been identified.
James House has not received a management letter with our audit for the past 4 years.
In June 2016, our organization double in size.
We have 5 Spanish-speaking staff.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    People in the Greater Tri-Cities Region impacted by sexual violence, domestic violence, stalking, and child abuse/neglect.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Community meetings/Town halls,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Something as simple as asking in kind donors for better quality hair care products for people of color. Ensure we have toys, books, dolls, and games available for children of varying ethnicities and skin tones. Signed up for virtual language line in order to communicate with non-English or non-Spanish speaking people in crisis.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    We have always asked for feedback and have employed a diverse staff for decades. We make every effort to allow clients to work with advocates they are most comfortable with. We use a voluntary service model, where clients choose which services to engage in and which services they decline. Our role has always been to empower our clients to become healthy, safe, and self-sufficient.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,

Financials

The James House Intervention/Prevention Services Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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The James House Intervention/Prevention Services Inc.

Board of directors
as of 03/11/2022
SOURCE: Self-reported by organization
Board chair

Marie Vargo

Department of Corrections

Term: 2018 - 2021

Riley Ingram

Member, Virginia House of Delegates (R- 62)

Rosalyn Dance

Virginia House of Delegates

Nelson Samot

Messer

Betsy Drewry

Prince George County

Dave Parker

Atlantic Constructors

Kim Thayer

Ashland Chemical

Brenda Ebron-Bonner

Central State Hospital

James Gallagher, Jr.

Edward Jones

Lashrecse Aird

VA House of Representatives

William Gandl

Ruth Anderson

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/11/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/09/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.