GOLD2023

LEGAL INFORMATION NETWORK FOR CANCER

Linking people with resources that ease the day-to-day challenges of cancer

aka CancerLINC   |   Richmond, VA   |  www.cancerlinc.org

Mission

CancerLINC helps cancer patients and their families overcome legal and financial obstacles when they need it the most.

Notes from the nonprofit

CancerLINC is a Richmond non-profit organization with the mission of helping cancer patients and their families overcome legal and financial obstacles. CancerLINC connects cancer patients with volunteer attorneys, financial advisors, and others, to help them with legal and financial matters that result from their cancer diagnoses. Issues often experienced by patients are medical debt, need for end-of-life legal documents, employment issues, insurance denials, housing insecurity, and more. These professional services are provided free of charge to patients who live below the Federally-defined poverty level. CancerLINC is unique; no other organization in Virginia offers these services to cancer patients. The organization does not charge for its services, depending solely on contributions from the community.

Ruling year info

1997

Executive Director

Mr. Chris Williams

Main address

200 S. 3rd Street

Richmond, VA 23219 USA

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Formerly known as

Legal Information Network for Cancer

EIN

54-1817025

NTEE code info

Human Service Organizations (P20)

Financial Counseling, Money Management (P51)

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Legal, Financial & Resource Services

CancerLINC provides education, assistance and referral to legal, financial and community resources. This support enables cancer patients to sustain themselves and their families by dealing with the non-medical issues surrounding diagnosis and treatment. Support is individual and provided with care, compassion and respect. Legal and financial counseling are provided by local attorneys and financial advisors at no charge for low income patients - approximately 91% of those served. Patients over income guidelines who are not eligible to receive free services are offered referral to legal and financial professionals on a for-fee basis; social services are provided at no charge. In addition, CancerLINC provides educational opportunities for cancer patients. Outreach and education helps to reach more patients in need and enables them to be more effective advocates on their own behalf.

Population(s) Served
People with diseases and illnesses
Economically disadvantaged people

CancerLINC is a partner in the Medical Legal Partnership-Richmond or (MLP). This collaboration with VCU Massey Cancer Center was initiated in July of 2011.  The MLP has revolutionized the way patient care is viewed and handled at Massey Cancer Center. According to the National Center for Medical-Legal Partnerships, MLP “is a health care delivery model that improves the health and well-being of low-income and other vulnerable populations by addressing unmet legal needs and removing legal barriers that impede health.” The MLP at Massey called the MLP-Richmond works with social workers, nurses, doctors and other health professionals to identify socio-economic barriers to health that may be resolved with legal advice or intervention. This program provides free on-site legal assistance and referrals to volunteer attorneys who will assist qualifying patients pro bono. This innovative program provides assistance for a number of issues impacting health, including estate planning, insurance denials, employment discrimination, custody arrangements and disability appeals.

Population(s) Served
People with diseases and illnesses
Economically disadvantaged people

CancerLINC helps cancer patients and their families document their end of life wishes through the appropriate legal documents.  Many cancer patients do not have the legal documents necessary to guide and assist their families when they pass away.  CancerLINC helps ensure that cancer patients have the wills, powers of attorney, or advanced medical directives that they need to give them peace of mind that their wishes are legally documented. Occasionally, CancerLINC conducts life planning clinics with support from Capital One legal counsel and other local corporate partners to help patients and their families obtain these legal documents .

Population(s) Served
People with diseases and illnesses

CancerLINC provides resource and educational offerings for cancer patients.  Information and resources are provided on the cancerlinc.org website. Education videos are available on demand through the website and YouTube page. Staff also provide information and guidance during health fairs and patient-focused information meetings.

Population(s) Served
People with diseases and illnesses

Where we work

Awards

Charity Seal Holder 2022

Better Business Bureau

Videos

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    Cancer patients and family members who have received our services

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    We have expanded our services to screen and connect patients with with needed social services. In addition, we have developed added flexibility in meeting with patients where it is convenient for them.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

LEGAL INFORMATION NETWORK FOR CANCER
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

LEGAL INFORMATION NETWORK FOR CANCER

Board of directors
as of 02/09/2023
SOURCE: Self-reported by organization
Board chair

Mr. James Hess

CarMax

Term: 2022 - 2023

Mary McGetrick

Williams Mullen

Paul Ranney

Erin L.T. Ranney, PLLC

Jonathan Heller

Virginia Cancer Institute

Trina Willard

Knowledge Advisory Group

Brian Cassel

VCU School of Medicine

Ed Bowman

W.E. Bowman Construction

Stephen Chandler

HCA Henrico Doctors' Hospital

Beth Brew

Bon Secours Richmond Health System

Gardner Fields

Investment Advisor

Stephanie Gilliard

Peninsula Pacific Entertainment

Susan Hong

VCU Massey Cancer Center

Kevin Keogh

CapTech

Lisa Meyer

VCU Health

Mary Sadovszky

Old Dominion Electric Cooperative

Leslie Shelton

Retired (LabCorp)

Dawn South

DeBoerSouth

James Hess

CarMax

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/15/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/20/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.