THRIVE PENINSULA

THRIVING families make a THRIVING community

aka DUCO (Denbigh United Christian Outreach)   |   Newport News, VA   |  www.thrivepeninsula.org

Mission

To Encourage, Educate and Empower our Peninsula neighbors in need toward transformed and self-sustaining lives. THRIVE has remained fully operational throughout COVID-19, offering critical services to families facing financial distress. Learn more at www.thrivepeninsula.org/coronavirus

Ruling year info

1998

Executive Director

Ms. Angela L. York

Main address

13195 Warwick Blvd Unit 2C

Newport News, VA 23602 USA

Show more contact info

EIN

54-1857664

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Over 40% of Americans live paycheck to paycheck, without having $400 in emergency savings. These families are one unexpected medical bill or car repair away from financial collapse. These added bills or loss of hours at work can threaten the roof overhead or the heat or electricity that powers their home. Additionally, according to Feeding America (2017), there were 57,510 residents in Newport News, Hampton, and York County who face food insecurity; this area is 360 square miles and makes up THRIVE's service focus. These veterans, single mothers, seniors, and young families are facing hard times and support, resources, and education to get back on solid ground.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Financial Assistance

Rent and utility assistance to prevent eviction and utility cut-off. All program participants are required to meet with a financial coach to build a budget and receive financial tools.

Population(s) Served
Economically disadvantaged people

Enhanced program services designed to assist and encourage people in achieving financial independence include: building a budget, creating a debt management plan, improving credit scores and more. All of our financial coaches are trained through the Virginia Cooperative Extension and most coaches are Master Financial Educators through the Extension office.

Population(s) Served
Economically disadvantaged people

THRIVE's emergency food assistance is distributed through our on-site pantry 5 days per week. Each family is able to self-select a week's worth of food Items including fresh produce, frozen meats, and non-perishable items.

Population(s) Served
Economically disadvantaged people

ID Assistance​: obtain a replacement copy of lost I.D.s, birth certificate, social security card, or receive help applying for food stamps, social security, or Medicaid

​Transportation Aid: bus passes for transportation to/from medical, employment and service appointments are provided for THRIVE clients & grocery delivery available to those who lack transportation

Resource Connections: referrals to other agencies who provide shelter, clothing, furniture, medical assistance, employment, and more & holistic ministering and connecting people with households of faith

Gifts of Encouragement: books and small toys extended to families with children, school supplies (seasonally), baby baskets for moms of newborns, toiletries and household items

Population(s) Served
Economically disadvantaged people

Where we work

Affiliations & memberships

Virginia Peninsula Foodbank 2018

United Way of the Virginia Peninsula Partner Agency 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of one-on-one coaching sessions

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Emergency Financial Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Financial coaching is offered to families who face eviction or utility cut-off or other means of financial distress.

Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Unemployed people

Related Program

Emergency Financial Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Each family's need is verified, and receives 1-on-1 financial coaching prior to receiving relief. Assistance is always paid directly to the utility company.

Number of households served with eviction notice or forced displacement

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Emergency Financial Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Each family's need is verified, and receives 1-on-1 financial coaching prior to receiving relief. Assistance is always paid directly to the landlord or mortgage company.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

THRIVE utilizes 70 weekly volunteers to do everything from administration assistance, client intake, cleaning, and professional services.

Total pounds of food rescued

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Food rescued from nearby Food Lion stores that has been passed along to hungry families through our food pantry. Items include frozen meats, fresh produce, deli, bakery items and more.

Number of emergency meals provided

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Families can shop for up to a weeks' worth of fresh, frozen, and shelf-stable goods at our on-site food pantry. By allowing families to select their own foods, we dramatically cut down on food waste.

Total dollars distributed for rent and utilities assistance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Emergency Financial Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The amount of funds paid to landlords and utility companies on behalf of families facing hardship.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

-Provide emergency food and financial aid to eligible individuals and families
-Motivate, mentor and equip people to participate in the resolution of their financial hardships
-Advocate cooperation between people and creditors
-Refer to appropriate supportive resources
-Lead a collaboration of Peninsula faith-based organizations and other contributors to accomplish these goals

THRIVE Peninsula, formerly called DUCO, has been serving Peninsula individuals and families in crisis since 1973. Newport News and Hampton residents who are facing eviction or a utility cut-off can call THRIVE to apply for the organization's Building Financial Foundations program. Each program participant meets with a trained financial coach to chart their personal household budget using their real income statements and current monthly bills. With a budget that works and custom financial tools in hand, families then self-select a weeks' worth of food and toiletries in our pantry to ease the current financial burden. Upon program completion and verification of the need, THRIVE provides a financial gift to the residents' utility company, mortgage company, or landlord to prevent impending homelessness or utility cut-off. This process is designed to equip the families we serve with resources to become active participants in their present plight as well as ensure that every bill 100% verified and all local resources are being used to their advantage. To help families become sustainable in the long term 1)Families can meet with a THRIVE financial coach who can help them create a debt management plan or spending plan, can advocate on their behalf to creditors, provide ongoing accountability, and other credit-related services. 2)Families are given custom referrals to job training programs, childcare services, or other non-profits who offer programs to meet their needs. Additionally, THRIVE operates a food pantry 5 days a week which provides a weeks' worth of food to each person served. Items given include fresh produce, dairy products, frozen meats, deli items, bakery goods, and shelf-stable items.

THRIVE Peninsula has a network of more than 80 partner churches on the Peninsula. Our partners provide support in the form of financial gifts, volunteers, and in-kind goods including food for our pantry, and more. THRIVE operates out of a professional 2,500 square foot outreach center, conveniently located steps away from the nearest bus stop, so we are easily accessible to those who struggle with transportation. Operating with 3 full-time staff member and 1 part-time staff members, the backbone of our our organization is our volunteers. THRIVE has approximately 70 weekly volunteers who come in to provide services throughout the calendar year. In 2020. the organization clocked over 10,000 volunteer hours.

Since 1973 THRIVE Peninsula has grown from a group of 3 or 4 local churches providing volunteers to offer budget coaching over the phone to a group of 80 churches that pool resources to aid struggling Peninsula families. From 2015 to 2020, our services provided to the community have grown by over 300%. Today we serve thousands of families each year with financial coaching, emergency financial aid, and food pantry services. Learn more at www.thrivepeninsula.org/ourimpact

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve families who are families who are facing economic distress.

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We switched our food pantry to the self-select model because of the feedback we received through our food pantry surveys.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

Financials

THRIVE PENINSULA
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

THRIVE PENINSULA

Board of directors
as of 6/11/2021
SOURCE: Self-reported by organization
Board chair

Mr. Ken Bradley

Swisslog Logistics

Term: 2020 - 2021

Mavis Dixon

Point Option School

Ken Bradley

Swisslog Logistics

Bob Saunders

Harvey Lindsay

Allie Wittkamp

TowneBank

Clarissa McAdoo Cannion

Retired, Former Executive Director of the Suffolk Redevelopment & Housing Authority

Jean Putnam

Retired, Former School Teacher

Jennifer Daknis

Point Comfort Wealth Management

Barbara Harvey

RTW Services

Scott Rutter

Next Level Church

Caroline Dutle

Community Member

Sharon Scott

Councilwoman

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 06/11/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/11/2021

Policies and practices developed in partnership with Equity in the Center, a project that works to shift mindsets, practices, and systems within the social sector to increase racial equity. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.