Foundation for Rehabilitation Equipment & Endowment

Helping Adults Achieve Independence Through Mobility!

aka The F.R.E.E. Foundation   |   Roanoke, VA   |


To acquire and provide mobility related rehabilitation equipment to maximize functional independence and improve quality of life.

Ruling year info


Principal Officer

Ms. Robin M Ramsey

Main address

P.O. Box 8873

Roanoke, VA 24014 USA

Show more contact info



NTEE code info

Rehabilitative Medical Services (E50)

Gift Distribution (P58)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Falling is the leading cause of unintentional home injury and deaths in America (Home Safety Council). According to the Centers for Disease Control and Prevention, millions of people 65 and older are treated in emergency departments because of falls each year. Over 800,000 patients a year are hospitalized because of a fall injury, most often because of a broken hip or head injury as a result of a fall. Fall injuries are among the 20 most expensive medical conditions. The average hospital cost for a fall injury is over $30,000. The costs of treating fall injuries goes up with age especially when individuals are displaced into nursing centers. While falls frequently occur in the bathroom, NO insurance provides coverage for bathroom devices like shower chairs, tub benches, raised toilet seats, grab bars, or over the toilet seats. Falls for people with physical impairments or age related weakness are often preventable with the support of assistive aides.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Medical Rehab Mobility Equipment Gifting

F.R.E.E. offers a single program -- F.R.E.E.serves uninsured and underinsured adults who suffer from physical or cognitive impairments and who are at risk of losing or who have already lost part of their mobility and personal independence. F.R.E.E. offers this program through five community-based chapters located in Roanoke, Lynchburg, Richmond, South Hampton Roads and Winchester.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Health, Social and economic status

Related Program

Medical Rehab Mobility Equipment Gifting

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

Through provided rehab equipment from F.R.E.E., the 18+ adults and seniors served were able to remain safely at home without premature displacement from their home.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

F.R.E.E. strives for a Virginia where every need for mobility related rehabilitative equipment is fulfilled. We do this one person, one family, one community at a time. F.R.E.E. aims to accomplish the following: -To assist individuals to whom equipment is not otherwise available
-To be a model program for other communities
-To develop partnership with others
-To combine resources to maximize our ability to recycle equipment

F.R.E.E. realizes that significant amounts of gently used equipment (wheelchairs; walkers; power chairs; canes and crutches; and bath transfer aids including shower chairs, tub transfer benches, and bedside commodes) were sitting unused in people's' garages, basements and attics, no longer needed. Those who have it have no idea what to do with it and those who need it do not have access to it. These devices are given new life when they are donated to F.R.E.E.. F.R.E.E. then fully inspects, sanitizes, and repairs reusable devices making them ready for qualified individuals.
F.R.E.E. operates through six community-based chapters; Northern Shenandoah Valley (Winchester area), Lynchburg, Roanoke, Richmond, South Hampton Roads, and Williamsburg.

F.R.E.E. operates a medical model approach to our program. We work closely to with hospitals and medical professionals. Physical therapy and occupational therapy professionals especially see the need for F.R.E.E. These medical professionals, support F.R.E.E. through referrals, but also through volunteerism. F.R.E.E. began as a fully operating volunteer program. While we now have program staff, we still utilize over 100 volunteers' support throughout Virginia. Another reason F.R.E.E. is so highly capable of meeting our mission is because we take abandoned or no longer needed community resources, reuse them, and give them to people who need them but can not afford them. It isn't rocket science, it's simply common sense.

Clients report the following outcomes:
91% Greater Functional Independence
96% Decrease Falls (1,403 before reduced to ONLY 60)
96% Decrease ER visits (1,073 before reduced to ONLY 44)
97% Decrease Hospital Re-admissions (1,194 before reduced to ONLY 37)
98% Remained living safely at home.

*739 Individuals stated without F.R.E.E.’s services they would have been prematurely displaced from their homes.

These direct client outcomes show how reusing rehab equipment through F.R.E.E. directly impacts individuals. Because healthier people make healthier families, and healthier families make healthier communities, Virginia is significantly impacted. By recycling/reusing equipment and providing it to the most vulnerable community members, F.R.E.E. provided over $22 million in medical cost savings to Virginians in 2020. This savings is directly related to avoided hospital re-admissions, avoided ER visits with ambulance services due to injuries from falls, follow up doctor visits, avoided premature skilled nursing home and assisted living admissions, and caregiver job loss. For every dollar invested in F.R.E.E., the return on investment is $70.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback


Foundation for Rehabilitation Equipment & Endowment

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Foundation for Rehabilitation Equipment & Endowment

Board of directors
as of 05/01/2024
SOURCE: Self-reported by organization
Board co-chair

Bryan Gregory

Carter Machinery

Term: 2024 - 2022

Board co-chair

Leah Savelyev

Radford University Carilion

Term: 2022 - 2024

James Haines

American HealthCare, LLC

Bryan Gregory

Carter Machinery

Sheila Peters

Lewis Gale Medical Center

Sara Ruhlman

Pivot Therapies

Leah Sowers

Carilion Clinic/Radford University

Catherine Kilbane

Kindred Home Care- Retired

Mike McGuire

Manheim Auto Auction

Deborah Ruffin

Family Counseling

Natasha Claytor

BWX Technologies, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/30/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation


Equity strategies

Last updated: 08/21/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.