Neighborhood Outreach Connection
Be a caring neighbor ...
Programs and results
What we aim to solve
About 14% of the population in Beaufort County lives in poverty and public schools face significant “achievement gap", which impacts a majority of minority children. NOC addresses these problems by creating opportunities for underserved people to enjoy a better quality of life. Over the past 15 years, NOC has played an important role in bringing resources, services, and technology into poor neighborhoods (with over 10,000 people) through its 6 Learning Centers in Beaufort County. NOC uses its core programs (education/enrichment, health services, and workforce development), to build strong relationships with people and involve them in its outreach programs. Through its Learning Centers located in the neighborhoods, NOC provides easy access to children and families to participate in its outreach programs. NOC's bottom-up approach, and working closely with its partners empowers individuals, families, and communities by implementing on-site, sustainable neighborhood projects.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
After school and summer learning program
NOC’s year-round educational and enrichment programs include one-on-one after school tutoring and summer program for students in Pre-K through 8th grade. Believing in opportunity for all, NOC accepts referrals from local schools of students performing at all levels. Local highly experienced teachers are employed to tutor and individualize instruction. Each parent/guardian signs a contract, agreeing to be actively involved in their child’s learning. At orientation workshops, parents discuss challenges and obtain tools to help motivate children. Parents meet in the centers to discuss Beaufort County School District’s (BCSD) progress reports and quarterly report cards and to explore strategies to foster and maintain children’s skills. NOC plans to expand to serve more than 600 children in 2023 through its after school and summer programs. Students in the after school and summer programs will spend four to five days per week, two hours per day focused on homework and tutoring.
Health Screenings
NOC provides health screenings to local residents in local income neighborhoods through periodic visits by Beaufort Memorial Hospital's Mobile Unit, Volunteers in Medicine (HHI's Free Clinic & flagship model for 92 clinics nationwide), Ronal McDonald, and the Lions Club. Health screenings focus on identifying such health conditions as hypertension, diabetes, HIVAIDS, breast cancer, prostate cancer, and dental and vision needs. Residents are referred for needed services. Since 2014, NOC together with its partners, has screened more than1640 people who have limited access to affordable health care.
Workforce Development
NOC’s third program deals with workforce development. The goal of this program is to help individuals in underserved neighborhoods develop skills and knowledge to enhance their employability locally. In the past, NOC has supported social entrepreneurship to harness the social capital that exists in underserved neighborhoods. Through these projects NOC creates opportunities for local businesses to grow and flourish, generating income and employment for blue collar workers. In addition, NOC sponsored classes for adults in English language training, with emphasis on functional English, as well as workshops relating to financial literacy, health and wellness, public safety, and computer skills. These programs are in response to the demands made by individuals who live in these neighborhoods. An important dimension of NOC’s workforce development program is to foster other activities that promote a sense of community and networking within the community. NOC has carried out these programs in partnership with other service providers including, Beaufort County School District’s Adult Education Department, Beaufort County’s Workforce Development Department, Beaufort County Library, Literacy Center, local banks, SCORE, and volunteers. NOC plans to expand these programs in the neighborhoods it currently serves as well as other neighborhoods locally.
NOC Summer Program
In the summer program, children spend 4 to 5 days per week, 2 to 3 hours a day reinforcing math, reading, and language arts skills, minimizing loss of proficiency over the summer. Children engage is internet-based learning platforms approved by the Beaufort county School District, as well as local teachers form public schools and volunteers. Special attention is given to building reading skills and proficiency. Children also participate in enrichment activities to build social and emotional skills. Many high risk students who are struggling with academics are referred to NOC by local schools.
Where we work
Awards
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of learning centers established in underserved neighborhoods
This metric is no longer tracked.Totals By Year
Population(s) Served
Multiracial people, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Over the past 15 years, the NOC has gone from one Neighborhood Learning Center, NLC, located on Hilton Head Island, to 6 NCL in Beaufort County, SC. NOC aims to open one center by 2023.
Number of students showing improvement in test scores
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Based on # of students served in Fall, Winter/Spring, and Summer Sessions; based on MAP (standardized test) scores, 90% of NOC students show progress and growth in reading and math.
Number of students per teacher during the reporting period
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
Each NLC is staffed with highly qualified, certified teachers from the Beaufort County School District. Teacher allocation at each center, ensures a 10:1 ratio. Teachers are supported by volunteers.
Rate of student attendance during the reporting period
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, At-risk youth
Related Program
After school and summer learning program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Each NOC NLC is located in the neighborhoods we serve. Students are encouraged by learning center staff, volunteers, and families to attend NOC's fall, winter/spring, and summer sessions regularly.
Number of students enrolled
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The trend is improving since 2020-2021 period, which was impacted by COVID-19.
Number of students who perform at average or above on standardized testing
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
On average, 55% of students participating in NOC's after school and summer programs, perform at or above grade level, based on standardized testing measures.
Number of students receiving personal instruction and feedback about their performance
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Each day that a child attends one of NOC's after school or summer learning programs, he/she receives tutoring, or 1:1, instruction from a certified teacher or volunteer.
Number of students receiving homework help
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Each day that a child attends one of NOC's after school or summer learning programs, he/she works with a certified teacher to receive homework assistance.
Number of free registrants to classes
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Through a combination of grants, private donations, and contributions from NOC's Board Members, all registered students are able to attend NOC's after school and summer learning programs for free.
Number of snacks served for students participating in programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Each day that a child attends our NOC after school or summer learning program, he/she is provided with a healthy snack.
Number of parents/guardians engaged in student activities
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Families, Parents
Related Program
After school and summer learning program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
As part of NOC's Education Program Goals, 80% of parents/guardians are involved in children's learning/enrichment through NOC's programs.
Average number of students per learning center during the reporting period
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Based on the percentage of students with regular attendance , the average number of students per learning center continues to grow.
Number of students at or above a 90% attendance rate
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, At-risk youth, Economically disadvantaged people
Related Program
After school and summer learning program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
COVID-19 adversely impact impacted attendance in 2020 and 2021. The trend is improving in 2022.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Goal 1. Reduce the “achievement gap” of children in under served neighborhoods by 50% by end of 2025 and by improving academic performance outcomes of children in K through Grade 8 in math, reading, and language arts. Goal 2. Improve health of people living in low-income neighborhoods through outreach, health screenings and health education, referrals, public safety, and good nutrition and wellness.
Goal 3. Augment skills and knowledge of low wage-wage workers through NOC’s workforce development and social entrepreneurship programs.
Goal 4. Build stronger communities in low income neighborhoods served by NOC.
Goal 5. Increase NOC’s institutional capacity and capabilities.
Goal 6. Replicate NOC model in other low income neighborhoods locally, statewide, and nationally.
What are the organization's key strategies for making this happen?
Broaden and deepen NOC’s outreach programs (after school & summer learning for Pre-K through grade 8, health care, and workforce/community development) strategically in Beaufort County and other areas outside Beaufort County.
Redefine and build a more substantive partnership (including funding) with the Beaufort County School District and local schools to reduce the “achievement gap.”
Strengthen NOC’s geographical focus through advisory/working committees in Beaufort, Bluffton, and HHI for resource mobilization, marketing and branding, and constituency.
Replicate NOC’s model in South Carolina, and nationally.
Raise a million dollars over the next 12 months to implement NOC’s strategic priorities to help more people who live in poverty.
What are the organization's capabilities for doing this?
NOC has solid 15-year track record in getting’s results in community development and improving academic performance of children living in poverty.
NOC's development approach and business model stems from its strong presence in under serve neighborhoods.
NOC’s projects are sustainable, replicable, and cost effective with a delivery cost of less than 9% of its total budget.
NOC has trademarked its business model and logo and has prepared blueprints for replicating its model locally and nationally.
NOC has established a strong foundation built on integrity in its business, operations, and financial management, using external auditors to review annually its accounts and finances over the past 13 years.
NOC has an active Board of Directors of individuals of diverse professional backgrounds.
NOC has increased its organizational capabilities by hiring an experienced Executive Director and strengthening its field staff through training and mentoring.
NOC has a strong balance sheet and financial position.
What have they accomplished so far and what's next?
NOC currently serves over 500 students at 6 Learning Centers in Beaufort County. NOC brings teachers from public schools, volunteers, technology, and school curricula into its Learning Centers in neighborhoods where transportation is a problem. Over 90% of NOC students show progress and growth in reading and/or math based on MAP (standardized test) scores. NOC achieves these results at a cost of less than $1,200 per child per year, based on direct costs. NOC, together with its health service partners, has screened more than 540 people in the neighborhoods it serves since 2019. Oaks, where NOC has operated for more than 10 years, is a showcase of community development, using NOC’s development approach and business model and through collaborative efforts with other service providers. NOC has already replicated its model outside Beaufort County, SC, in Lynchburg Virginia and is posed to replicate its model in other underserved neighborhoods in South Carolina and nationally.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Neighborhood Outreach Connection
Board of directorsas of 12/13/2022
Dr. Narendra Sharma,
Retiree
Term: 2008 - 2025
John Weymouth
Community Volunteer
Narendra Sharma
Community Volunteer
Patrice McCloskey
Community Volunteer
George Paletta
Community Volunteer
Don Hendrickson
Community Volunteer
Judy Blahut
Business
Douglas Fletcher
Retiree
Doris Beedie
Retiree
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 03/08/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.