PLATINUM2022

Neighborhood Outreach Connection

Be a caring neighbor ...

aka NOC   |   Hilton Head Island, SC   |  http://www.noc-sc.org

Mission

The mission of Neighborhood Outreach Connection (NOC) is to fight poverty by helping all individuals in the community achieve the "American Dream" -- economic independence, progress, and personal fulfillment. NOC's focus is on empowering the individual, families, and communities through its core programs: education, health care, and workforce development. NOC maintains an active presence in under served neighborhoods by establishing program centers in these neighborhoods. We teach people "how to fish" by creating opportunities, so that they will be independent, self-reliant, and have dignity.

Notes from the nonprofit

In 2022, NOC replicated its development approach and business model in Lynchburg, Virginia, an organization locally funded, managed, and operated independently without any central control. NOC plans to replicate its model to other underserved neighborhoods in South Carolina and nationally.

Ruling year info

2004

Founder & Chairperson

Dr. Narendra P. Sharma

Main address

PO BOX 23558

Hilton Head Island, SC 29925 USA

Show more contact info

Formerly known as

Latin America Council of South Carolina, desolved in 2007, with the creation of the Neighborhood Outreach Connection

EIN

54-2083947

NTEE code info

Elementary, Secondary Ed (B20)

Health Support Services (E60)

Community, Neighborhood Development, Improvement (S20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

About 14% of the population in Beaufort County lives in poverty and public schools face significant “achievement gap", which impacts a majority of minority children. NOC addresses these problems by creating opportunities for underserved people to enjoy a better quality of life. Over the past 15 years, NOC has played an important role in bringing resources, services, and technology into poor neighborhoods (with over 10,000 people) through its 6 Learning Centers in Beaufort County. NOC uses its core programs (education/enrichment, health services, and workforce development), to build strong relationships with people and involve them in its outreach programs. Through its Learning Centers located in the neighborhoods, NOC provides easy access to children and families to participate in its outreach programs. NOC's bottom-up approach, and working closely with its partners empowers individuals, families, and communities by implementing on-site, sustainable neighborhood projects.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

After school and summer learning program

NOC’s year-round educational and enrichment programs include one-on-one after school tutoring and summer program for students in Pre-K through 8th grade. Believing in opportunity for all, NOC accepts referrals from local schools of students performing at all levels. Local highly experienced teachers are employed to tutor and individualize instruction. Each parent/guardian signs a contract, agreeing to be actively involved in their child’s learning. At orientation workshops, parents discuss challenges and obtain tools to help motivate children. Parents meet in the centers to discuss Beaufort County School District’s (BCSD) progress reports and quarterly report cards and to explore strategies to foster and maintain children’s skills. NOC plans to expand to serve more than 600 children in 2023 through its after school and summer programs. Students in the after school and summer programs will spend four to five days per week, two hours per day focused on homework and tutoring.

Population(s) Served
Economically disadvantaged people
Children and youth

NOC provides health screenings to local residents in local income neighborhoods through periodic visits by Beaufort Memorial Hospital's Mobile Unit, Volunteers in Medicine (HHI's Free Clinic & flagship model for 92 clinics nationwide), Ronal McDonald, and the Lions Club. Health screenings focus on identifying such health conditions as hyper­tension, diabetes, HIVAIDS, breast cancer, prostate cancer, and dental and vision needs. Residents are referred for needed services. Since 2014, NOC together with its partners, has screened more than1640 people who have limited access to affordable health care.

Population(s) Served
Economically disadvantaged people

NOC’s third program deals with workforce development. The goal of this program is to help individuals in underserved neighborhoods develop skills and knowledge to enhance their employability locally. In the past, NOC has supported social entrepreneurship to harness the social capital that exists in underserved neighborhoods. Through these projects NOC creates opportunities for local businesses to grow and flourish, generating income and employment for blue collar workers. In addition, NOC sponsored classes for adults in English language training, with emphasis on functional English, as well as workshops relating to financial literacy, health and wellness, public safety, and computer skills. These programs are in response to the demands made by individuals who live in these neighborhoods. An important dimension of NOC’s workforce development program is to foster other activities that promote a sense of community and networking within the community. NOC has carried out these programs in partnership with other service providers including, Beaufort County School District’s Adult Education Department, Beaufort County’s Workforce Development Department, Beaufort County Library, Literacy Center, local banks, SCORE, and volunteers. NOC plans to expand these programs in the neighborhoods it currently serves as well as other neighborhoods locally.

Population(s) Served
Economically disadvantaged people
Adults

In the summer program, children spend 4 to 5 days per week, 2 to 3 hours a day reinforcing math, reading, and language arts skills, minimizing loss of proficiency over the summer. Children engage is internet-based learning platforms approved by the Beaufort county School District, as well as local teachers form public schools and volunteers. Special attention is given to building reading skills and proficiency. Children also participate in enrichment activities to build social and emotional skills. Many high risk students who are struggling with academics are referred to NOC by local schools.

Population(s) Served
Economically disadvantaged people
Children and youth

Where we work

Awards

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of learning centers established in underserved neighborhoods

This metric is no longer tracked.
Totals By Year
Population(s) Served

Multiracial people, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

Over the past 15 years, the NOC has gone from one Neighborhood Learning Center, NLC, located on Hilton Head Island, to 6 NCL in Beaufort County, SC. NOC aims to open one center by 2023.

Number of students showing improvement in test scores

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Based on # of students served in Fall, Winter/Spring, and Summer Sessions; based on MAP (standardized test) scores, 90% of NOC students show progress and growth in reading and math.

Number of students per teacher during the reporting period

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Each NLC is staffed with highly qualified, certified teachers from the Beaufort County School District. Teacher allocation at each center, ensures a 10:1 ratio. Teachers are supported by volunteers.

Rate of student attendance during the reporting period

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Families, At-risk youth

Related Program

After school and summer learning program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Each NOC NLC is located in the neighborhoods we serve. Students are encouraged by learning center staff, volunteers, and families to attend NOC's fall, winter/spring, and summer sessions regularly.

Number of students enrolled

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The trend is improving since 2020-2021 period, which was impacted by COVID-19.

Number of students who perform at average or above on standardized testing

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

On average, 55% of students participating in NOC's after school and summer programs, perform at or above grade level, based on standardized testing measures.

Number of students receiving personal instruction and feedback about their performance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Each day that a child attends one of NOC's after school or summer learning programs, he/she receives tutoring, or 1:1, instruction from a certified teacher or volunteer.

Number of students receiving homework help

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Each day that a child attends one of NOC's after school or summer learning programs, he/she works with a certified teacher to receive homework assistance.

Number of free registrants to classes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Through a combination of grants, private donations, and contributions from NOC's Board Members, all registered students are able to attend NOC's after school and summer learning programs for free.

Number of snacks served for students participating in programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Each day that a child attends our NOC after school or summer learning program, he/she is provided with a healthy snack.

Number of parents/guardians engaged in student activities

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Families, Parents

Related Program

After school and summer learning program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

As part of NOC's Education Program Goals, 80% of parents/guardians are involved in children's learning/enrichment through NOC's programs.

Average number of students per learning center during the reporting period

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Based on the percentage of students with regular attendance , the average number of students per learning center continues to grow.

Number of students at or above a 90% attendance rate

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

After school and summer learning program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

COVID-19 adversely impact impacted attendance in 2020 and 2021. The trend is improving in 2022.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Goal 1. Reduce the “achievement gap” of children in under served neighborhoods by 50% by end of 2025 and by improving academic performance outcomes of children in K through Grade 8 in math, reading, and language arts. Goal 2. Improve health of people living in low-income neighborhoods through outreach, health screenings and health education, referrals, public safety, and good nutrition and wellness.
Goal 3. Augment skills and knowledge of low wage-wage workers through NOC’s workforce development and social entrepreneurship programs.
Goal 4. Build stronger communities in low income neighborhoods served by NOC.
Goal 5. Increase NOC’s institutional capacity and capabilities.
Goal 6. Replicate NOC model in other low income neighborhoods locally, statewide, and nationally.

Broaden and deepen NOC’s outreach programs (after school & summer learning for Pre-K through grade 8, health care, and workforce/community development) strategically in Beaufort County and other areas outside Beaufort County.
Redefine and build a more substantive partnership (including funding) with the Beaufort County School District and local schools to reduce the “achievement gap.”
Strengthen NOC’s geographical focus through advisory/working committees in Beaufort, Bluffton, and HHI for resource mobilization, marketing and branding, and constituency.
Replicate NOC’s model in South Carolina, and nationally.
Raise a million dollars over the next 12 months to implement NOC’s strategic priorities to help more people who live in poverty.

NOC has solid 15-year track record in getting’s results in community development and improving academic performance of children living in poverty.
NOC's development approach and business model stems from its strong presence in under serve neighborhoods.
NOC’s projects are sustainable, replicable, and cost effective with a delivery cost of less than 9% of its total budget.
NOC has trademarked its business model and logo and has prepared blueprints for replicating its model locally and nationally.
NOC has established a strong foundation built on integrity in its business, operations, and financial management, using external auditors to review annually its accounts and finances over the past 13 years.
NOC has an active Board of Directors of individuals of diverse professional backgrounds.
NOC has increased its organizational capabilities by hiring an experienced Executive Director and strengthening its field staff through training and mentoring.
NOC has a strong balance sheet and financial position.

NOC currently serves over 500 students at 6 Learning Centers in Beaufort County. NOC brings teachers from public schools, volunteers, technology, and school curricula into its Learning Centers in neighborhoods where transportation is a problem. Over 90% of NOC students show progress and growth in reading and/or math based on MAP (standardized test) scores. NOC achieves these results at a cost of less than $1,200 per child per year, based on direct costs. NOC, together with its health service partners, has screened more than 540 people in the neighborhoods it serves since 2019. Oaks, where NOC has operated for more than 10 years, is a showcase of community development, using NOC’s development approach and business model and through collaborative efforts with other service providers. NOC has already replicated its model outside Beaufort County, SC, in Lynchburg Virginia and is posed to replicate its model in other underserved neighborhoods in South Carolina and nationally.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Neighborhood Outreach Connection
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Neighborhood Outreach Connection

Board of directors
as of 12/13/2022
SOURCE: Self-reported by organization
Board chair

Dr. Narendra Sharma,

Retiree

Term: 2008 - 2025

John Weymouth

Community Volunteer

Narendra Sharma

Community Volunteer

Patrice McCloskey

Community Volunteer

George Paletta

Community Volunteer

Don Hendrickson

Community Volunteer

Judy Blahut

Business

Douglas Fletcher

Retiree

Doris Beedie

Retiree

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/12/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Asian/Asian American
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 03/08/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.