RAPPAHANNOCK UNITED WAY INC

Improving lives by mobilizing the caring power of our community.

Fredericksburg, VA   |  www.rappahannockunitedway.org

Mission

The mission of Rappahannock United Way is to improve lives by mobilizing the caring power of our community. Together, we will build a community that is hopeful, resilient and self-sufficient.

Ruling year info

1973

President

Mrs. Janel S. Donohue

Main address

3310 Shannon Park Drive

Fredericksburg, VA 22408 USA

Show more contact info

EIN

54-6042936

NTEE code info

Fund Raising and/or Fund Distribution (S12)

Philanthropy / Charity / Voluntarism Promotion (General) (T50)

Fund Raising and/or Fund Distribution (F12)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

ALICE® is a United Way acronym that stands for Asset Limited, Income Constrained, Employed and represents those individuals and families who are working but still struggling to make ends meet. These families cannot always pay the bills, have little or nothing to put into savings and are forced to make tough choices such as deciding between quality child care or paying the rent. One unexpected car repair or medical bill can push these financially strapped families over the edge.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Volunteerism

RUW engages people of all ages, backgrounds, and ability levels to give back to our community. We offer volunteer opportunities through out the year for RUW programs. Our online Volunteer Center also acts as an advocate for volunteerism by educating agencies and building capacity in methods for working with volunteers and utilizing volunteers to identify and address community issues to ensure the enrichment of our community. Our primary demographic that we serve is the ALICE community. ALICE is an acronym for Asset Limited. Income Constrained. Employed. We offer programs that focus on health, education and financial stability.

Population(s) Served
Adults

Rappahannock United Way strives to address the lack of awareness about the ALICE population in Planning District 16 and works to bridge the information gap.

Population(s) Served
Adults

Rappahannock United Way serves as the fiscal agent for the Earned Income Tax Credit (EITC) Coalition, which provides free tax preparation and financial literacy services. RUW supplies and trains volunteers to prepare these tax returns. Prosper: A Bright Financial Future by Rappahannock United Way offers a full suite of financial literacy and stability programming such as: free Financial Coaching for individuals, Financial Workshops, Free Tax Preparation, Ride United, Financial Mentoring, and One-Time Emergency Financial Assistance.

Population(s) Served
Adults
Children and youth
Low-income people
Working poor
Victims of crime and abuse

Rappahannock United Way offers training, grant writing, and technical assistance to local nonprofit agencies. RUW also invests grants into ALICE specific programs throughout PD16.

Population(s) Served
Adults

Where we work

Accreditations

Charity Navigator 2009

Charity Navigator 2015

Charity Navigator 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants attending course/session/workshop

This metric is no longer tracked.
Totals By Year
Related Program

Financial Stability

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of groups/individuals benefiting from tools/resources/education materials provided

This metric is no longer tracked.
Totals By Year
Related Program

Financial Stability

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of financial literacy courses conducted

This metric is no longer tracked.
Totals By Year
Related Program

Financial Stability

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of health outcomes improved

This metric is no longer tracked.
Totals By Year
Population(s) Served

Families, Caregivers, Victims of crime and abuse, Low-income people, Working poor

Related Program

Nonprofit Capacity Building

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of clients who self-report increased skills/knowledge after educational program/intervention

This metric is no longer tracked.
Totals By Year
Population(s) Served

Victims of crime and abuse, Working poor, Low-income people, Caregivers, Families

Related Program

Financial Stability

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This includes data from internal programs as well as programs funded by grants.

Number of program/model/intervention innovations

This metric is no longer tracked.
Totals By Year
Related Program

Financial Stability

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

We developed a financial literacy suite called Prosper: A Bright Financial Future. This suite offers programs like: Financial Coaching, Financial Workshops, Tax Services, Emergency Financial Support

Number of clients participating in educational programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families, Parents, Working poor, Low-income people

Related Program

Nonprofit Capacity Building

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of undesirable activities stopped

This metric is no longer tracked.
Totals By Year
Population(s) Served

Substance abusers, Working poor, Low-income people

Related Program

Nonprofit Capacity Building

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to improve lives by mobilizing the caring power of our community.

Rappahannock United Way works hard to build a community that is hopeful, resilient, and self-sufficient through programs in Education, Financial Stability, and Healthy Living. These are the building blocks for a good quality of life - a quality education leads to a stable job, enough income leads to a financially stable family, and a community of healthy living leads to a healthy life. We strive to create long-lasting change that prevents problems from arising in the first place.

In our efforts to effect lasting change, we focus on developing programs that assist our ALICE population in reaching their full potential. We also awards grants to local ALICE responsive non-profits.

Our in house programs are all free and include tax preparation, prescription assistance with SingleCare, financial coaching, financial literacy workshops for young adults, and one time emergency financial assistance through our ALICE Assistance Fund.

Rappahannock United Way is committed to helping ALICE individuals achieve a hopeful and successful future. Donors include not only individuals but corporations/businesses. Our online, searchable volunteer database allows the community to seek opportunities to share their talents. We are also active on several social media platforms and have a growing base of followers. We support other aligned nonprofit programs in the community through community impact grant funding.

RUW has successfully transitioned the organization from a focus on funding nonprofit programs to assisting our ALICE population mainly through in house programs. Rappahannock United Way continues to follow a strategic plan in order to measure how many ALICE households achieved greater stability.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Rappahannock United Way serves the ALICE population in Planning District-16. ALICE® is a United Way acronym that stands for Asset Limited, Income Constrained, Employed and represents those individuals and families who are working but still struggling to make ends meet. Your child care worker, the cashier at your supermarket, the salesperson at your big box store, your waitress, a home health aide, an office clerk... anyone can be living under the ALICE threshold. These hard-working households cannot always pay the bills, have little or nothing to put into savings and are forced to make tough choices such as deciding between quality child care or paying the rent. One unexpected car repair or medical bill or global pandemic can push these financially strapped families over the edge.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We are beginning to add text reminders for appointments vs relying on email updates.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

RAPPAHANNOCK UNITED WAY INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

RAPPAHANNOCK UNITED WAY INC

Board of directors
as of 04/07/2022
SOURCE: Self-reported by organization
Board chair

Mr. Clayton Smith

Patricio

Term: 2021 - 2018

Edward Allison

No Affiliation

Fred Rankin

No affiliation

Melinda May

Hazel Land Companies

John Coker

No affiliation

Gordon (Pete) Humes

Atlantic Union Bank

Clayton Smith

Patricio Enterprises

Elizabeth (Beth) Williams

Hilldrup Moving and Storage

Sean Barden

Mary Washington Healthcare

Kate Bolden

Ron Holmes

Merrill Lynch

Jack Rowley

Jack Rowley, Inc

Clayton Smith

Patricio

Jane Yaun

RACSB

Kyle Allwine

Retired

Brittany Chiang

Flatter, Inc

Ron Davis

Retired

Jordan Hinkebein

Hilldrup

Taunya Gardner

Atlantic Builders

Brooke Miller

Brooke Miller Real Estate

Tiffany Ray

Germanna Community College

Amanda Talbert

GEICO

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 4/7/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 04/07/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.