Virginia Beach Society for the Prevention of Cruelty to Animals (VBSPCA)

Connecting people and pets since 1966

aka VBSPCA   |   Virginia Beach, VA   |  www.vbspca.com

Mission

It is the mission of the Virginia Beach Society for the Prevention of Cruelty to Animals (VBSPCA) to create a more humane and responsible community by eliminating animal suffering while increasing human compassion.

Ruling year info

1966

CEO

Derby Brackett

Main address

3040 Holland Road

Virginia Beach, VA 23453 USA

Show more contact info

EIN

54-6061532

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Veterinary Services (D40)

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Animal homelessness is a community wide problem. We adopt over 2300 animals annually through our animal welfare organization - we connect people and pets. As a trusted resource for our community, we create lasting adoptions, provide quality veterinary care, and inspire compassionate action through education and awareness. At this time, we are an essential service for the public health of our community by supporting owners in keeping their pets safe and healthy, and in their homes. There is no better support than the unconditional love of a pet during the turbulent times. Our organization focuses on the shelter and care of any animal in need in our community and in our neighboring communities. In partnership with our community, we strive to end animal homelessness.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Animal Shelter and Low Cost Veterinary Clinic

spay, neuter, shelter, rehabilitate animals, foster care,animal therapy for humans; veterinary care for all shelter animals
Low cost veterinary clinic for public clients

Population(s) Served
Adults

Where we work

Accreditations

Service Enterprise Initiative Certification 2018

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of wildlife care situations resolved without animal intake

This metric is no longer tracked.
Totals By Year
Related Program

Animal Shelter and Low Cost Veterinary Clinic

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Animal Shelter and Low Cost Veterinary Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Average number of days of shelter stay for animals

This metric is no longer tracked.
Totals By Year
Related Program

Animal Shelter and Low Cost Veterinary Clinic

Type of Metric

Context - describing the issue we work on

Direction of Success

Decreasing

Number of animals surrendered by their owner

This metric is no longer tracked.
Totals By Year
Related Program

Animal Shelter and Low Cost Veterinary Clinic

Type of Metric

Input - describing resources we use

Direction of Success

Decreasing

Number of animals spayed and neutered

This metric is no longer tracked.
Totals By Year
Related Program

Animal Shelter and Low Cost Veterinary Clinic

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our primary goal is simple in impact yet complex in execution- to provide the highest level of care for the greatest number of animals in our community. Our greatest accomplishment is ending animal homelessness one animal at a time. We do this by providing a variety of resources for the welfare of the animals in our community:
Shelter and care for 3000 domestic animals (cats, dogs, small animals, birds) on average annually, that includes food, enrichment, wellness veterinary care, spay/neuter, behavioral modification to prepare all animals for the optimal outcome- adoption into forever homes.
Foster care for over 1300 animals annually utilizing a broad network of volunteer foster parents for the purpose of specialized care for animals that are not yet prepared for the adoption process or the shelter environment.
Owner relinquishment services for those that are no longer able to keep their pet for a multitude of reasons. Close to 1000 individuals bring their animals to us annually to give them a second chance in a new home.
Miracle medical funding support for the treatment of animals with more specialized needs such as dentals, mass removals, entropy surgeries, upper respiratory illness, emergent surgeries or humane euthanasia as needed for the animals while in residence.
Affordable veterinary care for the public animals in our community based on the income bracket of our clients, serving over 11,000 clients annually for both wellness and illness appointments.
Mobile spay/neuter and vaccine services for over 2700 patients annually on our Neuter Scooter accessible to communities in harder to reach areas.
Partnership with other animal welfare organizations to include the Humane Society of the United States, PETA, and regional shelters to transfer in animals that are in need of shelter and adoption. We transfer in over 1100 animals annually and our goal is even greater outreach.
Partnership with a robust network of rescue partners for placement of animals that will thrive outside of the shelter environment.
Triage and placement of over 300 wildlife with our large wildlife rehabilitation network.
Compassionate education in the community through our Humane Education programs delivered to over 2500 children annually through our school programming, camps, and workshops plus new virtual components created for the current situation.
Animal visitation, consultation, and resources for over 31,000 visitors annually to our shelter.
In conjunction with our regional shelter partners, we provide advocacy for the humane treatment of all animals and work for needed legislation to increase compassion through out our communities.
We have been connecting people and their pets since 1966 and continue to focus on being the voice for those that need us the most.

Operational priorities and funding initiatives for FY22:
Adopt more animals more frequently to loving homes.
Continue to raise funds for the Medical Miracle fund for the animals of our shelter ensuring healthy and
affordable adoption candidates at all times.
Support adopters and pet owners in keeping their pets, providing medical and behavioral solutions when needed.
Build diversity, equity, and inclusion in all aspects of our organization
Incorporate diversity, equity, and inclusion training for all staff.
Recruit staff with diversity and be intentional in our hiring and onboarding processes.
Educate our youngest audiences on the importance of our work in animal welfare through the use of new digital
platforms in Humane Education.
Optimize the use of our current facility for all operations
Explore and define the expansion of clinic services with 6 veterinarians and full support staff adding renovated
clinical and surgical spaces.
Continue to look for process improvement in all areas of operation and integrated resources in space and talent
throughout the shelter and clinic.
Rejuvenate fundraising revenue with a return to events and in person engagements
Hold events in person - our Puttin’ for Paws golf tournament this fall and plans for our spring Gala.
Welcome all into our shelter safely again without the barrier of face masks and increase donor engagement with
visits and tours

The Virginia Beach SPCA has been a long standing partner in animal welfare in the Hampton Roads region since 1966. Our years of animal sheltering and medical care position us as a leading resource for the pet owners and the animals in our community. Our highly skilled staff includes animal care technicians focused on the everyday care, feeding, and enrichment of the animals in residence; professional vet staff providing the highest quality medical care for all of the animals- shelter and public; and strong, innovative leadership and executive teams designed to support the administration of the shelter and clinic. We are governed by an engaged Board of Directors representative of our community and committed to our mission. Our leadership is focused on our mission with actions based on our core values- we work to bring those to light everyday to our community: Collaboration, Community, Dedication, Empathy, Innovation, and Joy. Our greatest investment is in our staff, providing equitable pay and benefits, continuing education and growth opportunities, and integrated team building designed to serve the animals at an optimal level. We have a full clinic staff with 4 full time veterinarians and supporting technical staff that serve the needs of the shelter and of the public. We have 3 exam rooms and a full surgery suite including the capacity to provide dental surgery. In addition, we have our mobile clinic, The Neuter Scooter, that helps to bring spay/neuter and vaccine clinics to under served areas of our region such as the Eastern Shore of Virginia. Our direct animal care staff is hard working and dedicated to improving the lives of the animals that cross our threshold.
As a private nonprofit, we rely heavily on the support of our community. While balancing the revenue stream from clinic and shelter operations with our expenses is a constant challenge, we have worked to build our donor base over the many years of operation. Our donors are critical to the financial support of the organization and our volunteers supplement our operational support. We have a fundraising team, along with our Board, that focuses on engaging and communicating our need and our impact with our generous community. We partner with the city of Virginia Beach and the Hampton Roads Community Foundation for annual grants for both capital improvements and operational expenses. There are also other animal welfare foundations that provide grant opportunities and guidance for best practices. We are members of professional organizations, such as the Association for Animal Welfare, and we partner with all of the regional animal shelters- publicly funded and privately held- to follow trends and provide solutions for eliminating animal suffering and homelessness. We are proud to be a community partner able to provide essential services that impact the well being and the strength of all we serve.

As a nonprofit working collaboratively to provide animal welfare solutions and support for our stakeholders, our work is essential to the public health and wellness of our community. For fiscal year 2021 , ending in August 2021 our impact numbers held strong annually-
2304 animals adopted
1349 animals cared for in foster homes
1113 animals transferred to us from other shelter or rescue partners
3581 wellness clinic appointments
3395 Spay/neuter in house including our shelter residents
2798 Spay/neuter on our Neuter Scooter mobile clinic
347 Wildlife triaged
2581 Children reached through our Humane Education
10,810 Volunteer hours
In the past 3 years, we have made adjustments in the operating models on both the shelter and clinic side utilizing the right talent in the right role and empowering managers to be solution oriented. We employ a professional team of 4 full time vets plus one part time vet and supporting staff to continue to expand our clinic operations throughout the pandemic and beyond. Our Executive Team maintains and evolves the strategic vision for the organization as the landscape changes and has shifted the culture to values based leadership. We continue to increase focus on customer service to improve the customer experience and create better relationships with our various stakeholders- whether adopter, donor, owner relinquishment, clinic client, retail customer, volunteer. We follow an obtainable strategic plan for 2023 using the measurements of our key performance indicator scorecard to monitor our progress. We continue our focus of balancing the budget, ending the fiscal year 2021 with net revenue of $336,534; and optimization of our current facility- consolidated offices; renovated and streamlined animal areas; redesigned clinic with a 3rd exam room, improved retail store as a part of our lobby; and expanded the dog yards. We have made inroads on all of our strategic objectives- adding a new objective focused on diversity, equity, and inclusion- and the majority of the measures are on target.
Throughout the pandemic we were deemed an essential operation so we followed all of the restrictions limiting the number of visitors to the building to 10 by appointment only for visitation, adoption, and intake. We moved to curbside check in for our clinic and suspended non-essential surgery and our mobile clinic for 2 months. We limited animal intakes from regional partners. We canceled all of our outreach and major fundraising events. We terminated nonessential associates. But we remained fully operational as a resource to the people and pets of our community.
Our supporters have been generous and our public grateful for our continuing operations. Our strategic plan remains clearly on the horizon with the vision to end animal homelessness, but our financial stability is on the dashboard. We will work to build the partnerships and donor relationships that will aid us in achieving that goal.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We connect people and pets. As a trusted resource for our community, we create lasting adoptions, provide quality veterinary care, and inspire compassionate action through education and awareness. We are innovative, we are passionate, and we are committed. In partnership with our community, we end animal homelessness. We serve our community stakeholders in multiple ways: Adopters through animal adoption services Pet owners through owner relinquishment, behavioral counseling, pet pantry support Public clients through veterinary services Donors through fundraising initiatives Volunteers through active shelter and event engagement Children through our Humane Education programs Animal welfare partners in collaborative initiatives to provide the best shelter and adoption opportunities

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Recently, we received feedback that our adoption protocols and parameters were too strict, making the process of adoption cumbersome, limiting the audience potential, and increasing the animals' length of stay in shelter. We removed some of the requirements: rental lease agreements for pets, dog to dog introductions for puppies and certain breeds, and mortgage statements verifying home ownership. This approach- an adaptation of the Adopters Welcome Package- has eliminated some barriers to adoption and decreased the length of stay for animals in our care.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Virginia Beach Society for the Prevention of Cruelty to Animals (VBSPCA)
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Virginia Beach Society for the Prevention of Cruelty to Animals (VBSPCA)

Board of directors
as of 04/01/2022
SOURCE: Self-reported by organization
Board chair

Mrs. Leila Bradley

TowneBank

Term: 2021 - 2023

John Wallace

Mass Mutual

Trish Blue

Cherry Bekaert

Bill Campbell

retired

Todd Eichman

Sterling Benefits, LLC

Ashley Knepper

Reed and Associates Marketing

Brad Keuther

General Dynamics

Angie Lombardi

The Franklin Johnston Group

Les Watson

Wolcott, Rivers, Gates, Atty

Amy Mallet

Virginia Natural Gas

Adam Varner

757Pros

Heather Andrews, DVM

Relief Veterinarian

Brandon Pavlacka

The Royal Realty Team

Towana Hunter, Ed.D

Virginia Beach Public Schools

Scott Taylor

Taylor Construction

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/23/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

Equity strategies

Last updated: 03/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.