GOLD2021

INTRAHEALTH INTERNATIONAL INC

Because health workers save lives.

aka IntraHealth International, Inc.   |   Chapel Hill, NC   |  www.intrahealth.org

Mission

To improve the performance of health workers and strengthen the systems in which they work.

Ruling year info

2003

President and CEO

Polly Dunford MPH

Main address

6340 Quadrangle Drive Suite 200

Chapel Hill, NC 27517 USA

Show more contact info

Formerly known as

Intrah

EIN

55-0825466

NTEE code info

International Development, Relief Services (Q30)

Urban, Community (S31)

Alliance/Advocacy Organizations (O01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

At IntraHealth, we know that health care is about people—not just those who need it, but those who deliver it. The people who provide health care need to feel safe at work. They need training that’s up to date. And they need access to the supplies, equipment, and technology that will help them reach even the most remote and vulnerable communities in a fast-changing world. Without health workers, health care doesn’t happen.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

HIV/AIDS

We’re committed to achieving an AIDS-free generation by 2030—and we believe health workers are the key to making this vision a reality. That’s why we focus on health workers and the systems that support them as we tackle each hurdle that remains between us and the end of the epidemic.

Our key approaches include:

Scaling up HIV prevention strategies, including provider-initiated testing and counseling, voluntary medical male circumcision (VMMC), index case testing, pre- and post-exposure prophylaxis, and gender equality in HIV services

Supporting comprehensive HIV/AIDS care through service integration; prevention of mother-to-child transmission (PMTCT); ART, including bringing ART to hard-to-reach and key populations (e.g., female sex workers, men who have sex with men, transgender individuals, inmates); and addressing stigma and discrimination

Facilitating human resources for health (HRH) innovations, including helping to design national strategies to rapidly recruit and deploy health workers to deliver HIV/AIDS services, strengthening national policies and guidelines that support HIV service delivery, and supplying health sector leaders with critical health workforce data using our iHRIS software and other tools

Maximizing the performance of health workers, organizations, and systems for quality service delivery by applying our Optimizing Performance and Quality (OPQ) approach

Developing and adapting digital health solutions to enable informed health workforce decision-making, enhanced client support (e.g., for ART adherence and feedback on service quality), and easier access to learning resources for health workers

Strengthening the social service workforce to support resilient families and care for orphans and vulnerable children in the context of HIV and AIDS.

Population(s) Served
Adults

We are committed to helping countries provide the family planning and reproductive health services their communities need. And we know that health workers are one of the keys to making this happen.

From helping couples space or limit pregnancies to helping adolescents plan their futures, health workers have the power to provide a full range of services for clients at any stage of their reproductive lives. Right now, there are more than 200 million women worldwide who want to avoid pregnancy, but aren’t using effective methods of contraception to prevent it. Together, we we’re working to change that.

Our key approaches include:

Expanding the roles of health workers to deliver appropriate family planning services, supported by policy changes as necessary.

Increasing the range of available family planning methods at all levels of the health system.

Strengthening the planning, information, education, management, and supply-chain systems.

Enabling health workers to integrate family planning with other services such as for immunization, postabortion care, obstetric fistula, and HIV.

Improving the performance of health workers, organizations, and systems by applying IntraHealth’s

Performance Improvement and Optimizing Performance and Quality tools.

Developing innovative approaches to education and training, including eHealth and mHealth applications.

Enhancing community-based distribution and referral systems between health workers at different levels of care, including promoting use of technology for improved communication.

Expanding access for young people through policy reform, youth-friendly services, and empowering youth as advocates and ambassadors

Engaging and educating communities and leaders through advocacy, public campaigns, social media, and open dialogues.

Population(s) Served
Adults

IntraHealth is a leader in developing and implementing effective new strategies that save women's and children's lives. Our key approaches include:

Improving the performance of health workers as they care for women and newborns, including by:
Integrating services
Strengthening basic and comprehensive emergency obstetric and newborn care
Building health workers' skills in key interventions, such as active management of the third stage of labor
Improving referral systems

Building partnerships between health workers and communities to improve quality of care.

Using mobile phones, eLearning, and other technologies to improve maternal, newborn, and child health care.

Training health workers to recognize obstructed labor and prevent obstetric fistula.

Training health workers to recognize neonatal signs of distress and refer clients as necessary for immediate care and treatment.

Integrating prevention of mother-to-child HIV transmission into all aspects of maternal, newborn, and child health care.

Training health workers in the treatment of major causes of illness and death of children under five, including malaria, acute respiratory infections, diarrheal disease, and malnutrition

Advocating for and helping countries develop policies that enable frontline health workers to offer promotive, preventive, curative, and palliative primary health care.

Population(s) Served
Adults

IntraHealth International offers technical assistance that helps countries build resilient, prepared health systems; prevent, detect, and respond to pandemic influenza and other threats; and develop strong local technical and management capacity to sustain systems for the long haul. We act across local, national, and global levels to prepare communities and advance global health security.

Population(s) Served
Adults

Infectious diseases can put everyone at risk, including health workers. That’s why we work to make sure frontline health workers are armed with the most up-to-date training, the right tools for the situation, and the technology they need to stay connected and informed as they combat malaria, tuberculosis, Ebola, MERS, Zika, and more. That’s how the health workers we all rely on can keep providing care where we need it most—and even quash epidemics before they start.

Our key approaches include:

Boosting countries’ resilience to infectious diseases by strengthening health systems and preparing health workers to address emerging threats

Designing communication systems that help government officials stay in touch with frontline health workers during crises and beyond to more quickly respond to emerging health threats

Training community and facility-based health workers and laboratory technicians to treat and diagnose malaria and other infectious diseases

Integrating malaria program activities into antenatal care and HIV/AIDS treatment programs to strengthen existing services and reach vulnerable populations

Helping health facilities and providers to collect service statistics and to use those data for better decision-making

Strengthening preservice and inservice training to ensure health workers have the knowledge and skills they need to address the most urgent and common health needs of the communities they serve

Population(s) Served
Adults

Cancer kills more people in low- and middle-income countries than HIV, malaria, and tuberculosis combined. As people all over the world live longer than ever, this and other noncommunicable diseases—including not only cancer, but also obesity-related illnesses, hypertension, diabetes, heart disease, and mental illness—have become the leading cause of death and disability worldwide.

That’s why we help countries build resilient health systems and strong health workforces that are prepared to meet this challenge. We work with our partner countries to establish the powerful data, effective policies, and well-trained health workers they need to prevent and treat noncommunicable diseases of all kinds.

Our key approaches include:

Building strong primary health care teams to prevent and treat noncommunicable diseases

Strengthening data for decision-making systems

Using mobile technology to connect government officials and frontline health workers for real-time communication

Population(s) Served
Adults

Healthy people need healthy food systems. That’s why we promote food security around the world and help health workers provide the guidance and services their communities need to stay nourished and healthy.

Our key approaches include:

Supporting advocacy and policy efforts on nutrition, health, and food security issues

Promoting evidence-based maternal, neonatal, and child health practices in the first 1,000 days between a woman’s pregnancy and her child’s second birthday

Incorporating gender-equitable and culturally sensitive approaches that empower women to improve their health and the health of their children

Linking HIV positive individuals and families with nutrition education and support

Improving the quality of essential community services, such as Village Health and Nutrition Days in India

Providing support for improved dietary diversity, household budgeting, backyard gardening, and essential hygiene practices

Population(s) Served
Adults

Where we work

Affiliations & memberships

InterAction - Member 2015

Better Business Bureau Wise Giving Alliance - Organization 2015

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

IntraHealth International is a global health nonprofit that has worked in over 100 countries since 1979. We improve the performance of health workers and strengthen the systems in which they work so that everyone everywhere has the health care they need to thrive.

Our programs span a range of health issues including family planning and reproductive health; HIV/AIDS; maternal, newborn, and child health; infectious diseases; noncommunicable diseases; and nutrition. Together with health workers, we develop and apply solutions including digital health platforms, education and performance improvement strategies, human resources management tools, measurement and analytics, and more.

Building on 40 years of experience helping countries plan, develop, manage, and support health workers and health systems, IntraHealth’s key approaches to improving health worker performance and strengthening health systems include:

1. Strengthening leadership, governance, and human resources management
Example: In Uganda, we helped the government institute attendance-tracking tools in 4,500+ facilities that reduced health worker absences from 50% in 2015 to 8% in 2019.

2. Applying new systems and tools for health worker training and education
Example: In Kenya, IntraHealth and the government worked together to improve health workforce education, training, regulation, and county-level coordination and management. This included training 16,000+ health workers, creating eight regional training hubs for more cost-effective in-service training, and partnering with the private sector to create a revolving loan program that has helped over 25,000 health professional students remain in school.

3. Developing and supporting digital health solutions
Example: IntraHealth’s open source iHRIS software is being used in more than 25 countries to strengthen health workforce information systems and enable better, more informed decisions about health workforce policy, planning, training, and deployment.

4. Improving retention, performance, and productivity of health workers
Example: IntraHealth assisted the government of Namibia in the first-ever national application of the World Health Organization’s Workload Indicators of Staffing Need (WISN) method. WISN is helping the government pinpoint staff shortages and misalignments down to the individual health facility and then make policy, budgeting, and deployment decisions accordingly to increase access to key services.

5. Advocating and working with governments, civil society, and other partners on policy development and implementation
Example: In the Dominican Republic, IntraHealth supported the government in a comprehensive program to strengthen human resource management and related policies. Highlights include passage of a national health career law, a national performance management system, and a payroll analysis that led to the elimination of 10,000 ghost workers. The government reinvested the savings in hiring new health workers and other strategies to increase access to primary health care services.

6. Challenging gender discrimination and inequality and advancing women’s social and economic empowerment in and through health systems
Example: In Uganda, results from IntraHealth’s formative assessment of sexual harassment in the workforce were used to design a sexual harassment prevention and response system, including reporting mechanisms. The Uganda Ministry of Health approved the Sexual Harassment Policy Implementation Guidelines in 2017, trained health workers and managers, and collaborated with professional associations to revise the health workers’ professional codes of conduct.

IntraHealth’s work spans four decades and over 100 countries. Every year, the longstanding relationships we’ve built with government agencies, private-sector partners, and members of civil society become stronger and more effective.

IntraHealth’s approaches and tools are informed by our technical experts in health workforce development; health systems strengthening; HIV/AIDS; family planning; maternal, newborn, and child health; gender equality; and other areas, based in the US and in our offices in countries around the world. Our programs are designed to build the capacity of local governments and partners with a deep understanding of and appreciation for the context of human rights, gender equality and discrimination, economic empowerment, and changing populations.

We listen, analyze, and collaborate to develop the most effective programs in the industry—always specific to their contexts and relevant to the people we serve.

IntraHealth takes pride in the rigorous measurement and assessment of each of our programs. In 2018 alone, we reached 341,445 health workers, and together we changed lives with results like these:
• 2,245,931 people provided with nutrition counseling or services
• 1,686,178 people tested for HIV and received results
• 1,103,126 screenings for noncommunicable diseases provided
• 1,002,828 children treated for malaria
• 377,513 new contraceptive users
• 26,382 health workers trained around the world
• 364 family planning youth ambassadors trained & deployed in West Africa
• 27 countries using our iHRIS applications to manage their health worker data

What’s next?
As IntraHealth continues to pursue our vision that everyone everywhere has the health care they need to thrive, we are constantly adapting in order to better respond to evolving health challenges. We will continue to support and grow the ability of our partners in the countries where we work, increasing their capacity to respond to existing and emerging health issues.

Financials

INTRAHEALTH INTERNATIONAL INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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INTRAHEALTH INTERNATIONAL INC

Board of directors
as of 10/14/2021
SOURCE: Self-reported by organization
Board chair

Marianne Vermeer

Vermeer Consulting Group LLC

Carlos Correcha-Price

Edelman Public Relations

Marianne Vermeer

Vermeer Consulting Group LLC

Mary Karen Wills

BRG

Michele Moloney-Kitts

Independent consultant

Jean-Philbert Nsengimana

The Commons Project

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/13/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data