Thompson Child & Family Focus

Strengthening Children, Families and Communities

aka Thompson   |   Matthews, NC   |  www.thompsoncff.org

Mission

Thompson is called to strengthen children, families and communities through healing, teaching, worship and play.

Ruling year info

1944

President/CEO

Mr. William Jones

Main address

6800 Saint Peter's Lane

Matthews, NC 28105 USA

Show more contact info

Formerly known as

Thompson Children's Home

EIN

56-0547460

NTEE code info

Children's and Youth Services (P30)

Group Home, Residential Treatment Facility - Mental Health Related (F33)

Family Services (P40)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2020, 2019 and 2018.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Thompson’s clients include many of the community’s highest-risk and highest-needs children, youth and their families, the majority of whom are socio-economically disadvantaged and face a plethora of challenges.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Early Childhood

Child Development Center Clanton Road in Charlotte, NC:
Five star, high-quality child development center with an emphasis on family support and developmentally appropriate practices for children six weeks old to five years.

Thompson Center for Early Childhood IMPACT:
IMPACT works to promote healthy social emotional development of young children by providing a continuum of early intervention services to children and caregivers. Services include: play groups, behavior support, teacher coaching, and specialized therapy.

Pre-K Navigators:
A Navigator is the first point of contact for Meck Pre-K classrooms who have students that are experiencing significant behavioral challenges. They connect with the school, family and child to conduct an assessment and link these children to all of the services they need to be successful.

Population(s) Served
Infants and toddlers

A Child’s Place:
Specialized case management to improve the lives of homeless children enrolled in Charlotte-Mecklenburg Schools.

Family Education & Family Partners:
An array of education classes for parents with children of various ages, aimed at fostering a strong foundation for successful parenting.

Foster Care & Foster Parent Licensing:
Private foster homes located throughout the Charlotte-metro,Western and Eastern North Carolina region as well as
training & support for dedicated families; long-term and respite care for children re-entering community life.

Friends of the Children - Charlotte:
Revolutionary mentoring program that provides a salaried, professional mentor to Charlotte’s most at-risk youth for 12.5 years, no matter what.

Population(s) Served
Children and youth
Families

Intensive In-Home:
A high intensity, home-based service which works with youth and families multiples times per week in their home and community as well as providing 24/7 on-call support.

Outpatient Therapy Services:
Individual, family, and group counseling as well as clinical assessments. Available through private insurance & Medicaid.

Psychiatric Residential Treatment Facility:
24/7 inpatient care for children and adolescents diagnosed with mental illness provides an intensive clinical setting within a safe, child-friendly living environment.

School Based Therapy:
In collaboration with select Charlotte-Mecklenburg Schools, increasing access to mental health services by providing outpatient therapy during the instructional day.

Thompson REACH:
REACH is a unique in-home therapy and case management program geared to prevent youth and families from needing higher levels of care or experiencing crises. REACH therapists operate with flexible hours around the needs and schedule of their youth and families.

Thompson RISE:
Thompson RISE is a one-on-one community based coaching service for young adults ages 16-21 to help provide them the tools and knowledge they need to successfully transition to adulthood.

Wraparound:
Wraparound is an evidence-based model that helps empower youth and families to find their voice and develop the skills necessary to successfully navigate various systems such as juvenile justice, child welfare and the school system. Wraparound approaches their work from the philosophy of “Do for, do with, cheer on!”

Population(s) Served
Children and youth
Families

Where we work

Accreditations

Council on Accreditation (COA) [for Children and Family Services] - Accreditation 2010

National Association for the Education of Young Children (NAEYC) - 3 Year Accreditation 2010

Charity Navigator 2011

Affiliations & memberships

Association of Fundraising Professionals - Member 1986

Better Business Bureau Wise Giving Alliance - Organization 2009

Council of Accreditation of Child and Family Services, Inc. 2000

National Association for the Education of Young Children (NAEYC) 1999

Prevent Child Abuse America - Member 2000

Alliance for Children and Families - Member 2005

Association of Volunteer Administrators 1991

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Percent of Clients Who Report Satisfaction with Services

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Percent of Clients Who Experience Mental Health Gains

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Percentage of Clients Who Experience Wellbeing Gains

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of Clients Receiving Early Childhood Services

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of Clients Receiving Mental Health Services

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of Clients Receiving Family Stability Services

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Thompson is a nationally accredited nonprofit offering a full range of evidence-based/evidence-informed services that strengthen and support children and families. Thompson devotes its resources to providing trauma-informed services in three key areas: Early Childhood, Family Stability, and Mental Health. The overall goal is to mitigate the impact of trauma in the lives of our clients.

Thompson employs a strategic approach for achieving its goals. The board of directors, agency leaders and all staff are led by a shared vision, which is frequently and clearly communicated to all.

Thompson recruits board members with the skills and expertise needed to position the agency for greatest impact, and hires highly competent staff members who will work for the best interests of the children and families we serve.

Thompson is in a continual process of developing expertise in the areas of early childhood, family support & stability and mental health by making sure our staff receive training in current, evidence-based approaches.

Agency leadership engages with other community leaders to be sure we are meeting needs collaboratively and efficiently, without duplicating efforts.

Thompson is committed to meeting the rigorous expectations of the Joint Commission, and continually evaluates each area of the agency according to objectives and outcomes, making change as necessary to be sure we are helping each client succeed.

Thompson is Charlotte, NC's leading human services organization. Thompson has received The Gold Seal of Approval® from The Joint Commission, an independent, not-for-profit organization that accredits and certifies more than 20,500 health care organizations and programs in the United States. All programs are licensed on the highest NC levels and standards. Thompson has also been a Better Business Bureau WiseGiving Accredited Charity Seal Holder since January 2010.

Thompson experienced a growth year in FY2019-20, despite the last four months (March - June) experienced the beginning of the COVID-19 pandemic. Thompson services directly and positively impacted nearly 4,000 clients. We are flourishing in all three of our core service areas: Early Childhood, Family Support & Stability, and Mental Health—the pillars that are needed to support communities.

Program Achievements include:

70% of children and families served in our Mental Health area achieved their individualized treatment goals.
Our Foster Care program experienced a 219% growth in one year - expanding foster care homes across the entire state of NC.
Our Thompson Child Development Center was one of just 33% of area childcare centers that remain fully operational during the COVID-19 pandemic.

Our goal is to continually move the needle in our children and family’s lives, and this year we achieved this. Doing things differently has resulted in improved outcomes, unprecedented programmatic growth, and deeper partner engagement. For Thompson, doing different is what drives our mission, but as we forge ahead, doing MORE is what will truly drive solutions.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Thompson Child & Family Focus
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Thompson Child & Family Focus

Board of directors
as of 2/25/2021
SOURCE: Self-reported by organization
Board co-chair

Mr. Gilbert Galle

Retired, Community Volunteer


Board co-chair

Mrs. Nancy Downing

Community Volunteer

Frederic (Ted) Garner, IV

Piper Jaffray Charlotte

Karen Timmons Ellison

Gaston Day School

Carl (De) Cordell

Arthur Elliott Marketing Group

Gilbert Galle

Community Volunteer

Christopher Cooley

Community Volunteer

Douglas Fowler

The Daniel Group

Gregory Taylor

Action International

Barbara Bascom

PNC Bank

Rhondale Haywood

US Trust

Heather Lawrence

Community Volunteer

Steve Hall

Brookstone Schools of Mecklenburg County

Kendra Ham

Atrium Health

.John Murchison

Wells Fargo

Sarah Gordon

Bank of America

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 02/03/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data