SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS WAKE COUNTY INC

aka SPCA of Wake County   |   Raleigh, NC   |  http://spcawake.org

Mission

Founded in 1967, the SPCA of Wake County is a non-profit animal welfare organization whose mission is to transform the lives of pets and people through protection, care, education, and adoption.

Ruling year info

1968

President and CEO

Kim Janzen

Main address

200 Petfinder Lane

Raleigh, NC 27603 USA

Show more contact info

EIN

56-0891732

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Shelter & Adoption

The SPCA of Wake County takes in over 3,000 homeless, neglected or abandoned animals each year through our managed-admission program. All animals are spayed or neutered before adoption, and are given full medical care while at SPCA Wake.

Our managed intake means that we accept incoming animals based on available shelter space or foster care space. We will not euthanize an animal to make room for incoming animals. Once an animal comes into our care we will not euthanize that pet except in cases of untreatable illness, or if the animal poses a safety risk to the community.

Population(s) Served
Adults

SPCA Wake’s spay/neuter initiative, the Saving Lives Spay/Neuter Animal Clinic, was built in order to prevent tomorrow’s animals suffering today by sterilizing up to 6,000 animals each year at a low cost to the public. Since opening in 2009, more than 58,000 animals have been spayed or neutered through the Saving Lives Clinic. SPCA Wake also works with a group of dedicated local veterinarians to provide lower cost Spay/Neuter Vouchers to pet owners who might not be able to afford the one-time cost of spay/neuter surgery.

Population(s) Served
Adults

SPCA Wake's Community Initiatives department is comprised of a cluster of services that strive to help animals by helping the people who care for them.
The AniMeals program provides home delivery of pet food to disabled and home-bound senior pet owners, who otherwise would have to choose between feeding their pets and heating their homes, paying their bills or taking their medications. Now, with the impact of COVID-19, our pet food/supply services have further expanded through a partnership with our local Meals on Wheels chapter to provide their clients with the items they need to keep pets and people together.
SPCA Wake's Pet Behavior Network provides training solutions for pet owners experiencing problems with their pets. This resource helps bring pets and their families closer together, helping pets stay out of shelters and in loving homes.
Our Humane Education program provides teachers with lesson plans focused around empathy, responsible pet ownership, understanding pets' body language, protecting the environment and more. By demonstrating to the next generation what it means to be a compassionate pet owner, this program and the teachers who are a part of it ensure a brighter future for animal welfare.
And finally, our Military and Veteran's Benefits program offers reduced adoption fees, pet behavior services, pet food/supply assistance, expedited volunteer opportunities, and pet-rehoming assistance resources to support our current and retired military personnel.

Population(s) Served
Adults
Children and youth

Where we work

Awards

Four Star Charity Rating 2007

Charity Navigator

Four Star Charity Rating 2008

Charity Navigator

Four Star Charity Rating 2009

Charity Navigator

Four Star Charity Rating 2010

Charity Navigator

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Shelter & Adoption

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of pets spayed/neutered

This metric is no longer tracked.
Totals By Year
Related Program

Spay/Neuter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This includes the number of pets sterilized at the SPCA's low-cost Spay/Neuter Clinic, as well as at 3rd party facilities through spay/neuter vouchers.

Number of total animal live outcomes

This metric is no longer tracked.
Totals By Year
Related Program

Shelter & Adoption

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This includes not only pet adoptions, but also instances of lost pets returned to their owners, animals transferred to partner adoption groups, and felines that were trap/neuter/returned.

Number of pet meals provided to families and individuals in need

This metric is no longer tracked.
Totals By Year
Related Program

Community Initiatives

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total meals provided through requests from at-risk families in need, our AniMeals program, and our partnerships with Meals on Wheels, the Food Bank of Central & Eastern NC, and 7 other rescue groups.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Society for the Prevention of Cruelty to Animals (SPCA) of Wake County is dedicated to creating a more humane community where every adoptable animal has a home. We aim to protect, shelter and promote the adoption of homeless animals; to provide education about responsible pet ownership; and to reduce pet overpopulation through spay/neuter programs.

Since 1967, the SPCA of Wake County has served our community by providing innovative programming, compassionate care and workable solutions for people and pets in need. We provide a comprehensive group of programs and services to match homeless pets with loving families, prevent animals from entering area shelters, and effectively address animal suffering and neglect.

The SPCA of Wake County is a local, independent, non-profit organization that receives no government funding or tax dollars. We rely almost entirely on private donations to fund our annual operating budget of $3 million.

We are fortunate to have over 1,000 volunteers who provide essential support to the daily operation of the SPCA, including animal care, behavior enrichment, medical care, adoptions, administrative support and special events.

The SPCA of Wake County operates two separate animal shelters. The Curtis Dail Adoption Center provides pet adoption services, public education, and pet supplies to the public. The SPCA Admission Center accepts incoming animals from the public and transfers from other shelters, and works to ensure that animals are healthy before preparing them for adoption.

All animals are spayed or neutered prior to adoption from the SPCA of Wake County. This is an essential part of our mission to address pet overpopulation and reduce the number of animals who are euthanized in our community. The Saving Lives Spay/Neuter Clinic, though operated separately from the SPCA, is adjacent to our Pet Adoption Center and provides spay/neuter services to our animals, as well as to pets owned by the general public. In partnership with local veterinary clinics, the SPCA sells redeemable vouchers for discounted spay/neuter services at participating area veterinarians. Over 800 vouchers are sold each year.

Keeping pets in their homes is an important part of reducing the number of animals entering local animal shelters. SPCA Wake offers a resource library and Pet Behavior Network to help owners work with their pets on behavior problems. We also offer pet food assistance programming through our partnerships with Resources for Seniors and Meals on Wheels, to help keep pets and people together.

The SPCA of Wake County has seen a substantial increase in our Live Outcomes. In the 52-year history of the SPCA, 2019 ranked as the most successful year for pet adoptions with 4,163 animals finding loving homes, a 15.06 increase from the previous year.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    SPCA Wake serves people in our community looking to adopt a pet and current pet owners who need help caring for their pet(s).

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    When our Pet Adoption Center had to close to the public due to the COVID-19 pandemic, our adoption process had to transition from an in-person process based upon a first-come, first-serve model to a virtual and appointment-based model. The feedback that we received during this time about this change resulted in us not only keeping the appointment-based model but also being able to expand upon it to make it an even better experience for potential adopters when the Pet Adoption Center reopened in July 2021. In addition, when planning to reopen, we also used this feedback to change the hours the Pet Adoption Center was available to the public to make it more accessible for our adopters to come and visit with the animals they were interested in.

  • With whom is the organization sharing feedback?

    Our staff,

  • How has asking for feedback from the people you serve changed your relationship?

    Over the past few decades, SPCA Wake has strived to make our programs more accessible. Asking the people we serve to share with us what problems they are facing, what their needs are, and how SPCA Wake can help meet those needs has lead to more pets going home and staying home in our community. It is a key priority for SPCA Wake that we continue to develop and expand our communication with the people we serve, because that is the only way we can ensure that our programs are meeting the most urgent needs in our area in an effective way.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.),

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Staff find it hard to prioritize feedback collection and review due to lack of time,

Financials

SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS WAKE COUNTY INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS WAKE COUNTY INC

Board of directors
as of 10/20/2021
SOURCE: Self-reported by organization
Board chair

JoEllen Wilkes

James A. Lucas & Co., LLC

Term: 2020 - 2022

Missy Orr

Global Late State Research PPD, Inc.

Steve Lindsey

Lindsey, Lindsey & Mueller

JoEllen Wilkes

James A. Lucas & Co., LLC

John Lane

BB&T

Michelle Connell

Wyrick Robbins Yates & Ponton, LLP

Natalie Cooper

Community Volunteer

Dana Dorroh

Docusource of North Carolina, LLC

Dana Guzzo

Martin Marietta

Bill Busby

WSB Consulting Services

Mark Carlton

Pinnacle Financial Partners

David Coats

Bailey & Dixon, LLP

Alice Garland

NC Education Lottery (Retired)

Jill Newbold

Newboldsolutions.com

Richard Nordan

Wallace & Nordan, LLP

John Parham, Jr.

Regional

Jodi Reed

Harmony Animal Hospital

Vivian Ringer

Vets Pets

Robert Zaytoun

Ballew & Taylor, PLLC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 02/24/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data