Population Services International
Healthy Lives. Measurable Results.
Mission
Founded in 1970, PSI makes it easier for all people to lead healthier lives and plan the families they desire. Working to reimagine healthcare, PSI puts the consumer at the center and wherever possible, bringing care to the front door. PSI approaches health care solutions from the consumers' perspective, improving the market for products and services, and developing solutions that are affordable, convenient, and effective, to help make universal health coverage a reality. PSI works in partnership with local governments, ministries of health and local organizations to create health solutions that are sustainable within the countries it operates.
Ruling year
1971
Principal Officer
Mr. Karl Hofmann
Main address
1120 Nineteenth Street, NW Suite 600
Washington, DC 20036 USA
EIN
56-0942853
NTEE code
International Development, Relief Services (Q30)
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
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Communication
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Global Health Organization
PSI is a global non-profit organization dedicated to making it easier for all people to lead healthier lives and plan the families they desire. PSI works in partnership with local governments, ministries of health, and local organizations to create health solutions that are sustainable within the countries it operates.
PSI approaches care from the consumer's perspective, considers programming through the lens of gender, and aims to make universal healthcare coverage more of a reality. The eight health areas PSI focuses on are Sexual and Reproductive Health, WASH, Malaria, HIV/TB, Non-communicable Diseases, Digital Health, Adolescents and Youth, and Safe Abortion.
Where we work
Accreditations
Global Health 50/50 2021
Global and Health 50/50 2021 Gender and Health Index 2021
Awards
Top 40 Development Innovators 2011
DEVEX
Social Capitalist Awards 2008
FAST COMPANY
Social Capitalist Awards 2007
FAST COMPANY
Affiliations & memberships
2021 Gender and Health Index 2021
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Unintended pregnancies prevented
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls
Related Program
Global Health Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Maternal deaths prevented
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls
Related Program
Global Health Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Deaths due malaria, diarrhea, tuberculosis, and pneumonia prevented
This metric is no longer tracked.Totals By Year
Population(s) Served
Infants and toddlers, People with diseases and illnesses
Related Program
Global Health Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
HIV infections prevented
This metric is no longer tracked.Totals By Year
Population(s) Served
People with HIV/AIDS, People with diseases and illnesses
Related Program
Global Health Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
long-acting, reversible contraceptives inserted
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls
Related Program
Global Health Organization
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
"LARCs"-Includes implants and intrauterine devices, empowering women and couples to plan for the families they desire.
voluntary adult medical male circumcisions performed
This metric is no longer tracked.Totals By Year
Population(s) Served
Men and boys
Related Program
Global Health Organization
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Prevents HIV and other sexually transmitted infections (STIs).
long-lasting insecticide treated nets distributed
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, People with diseases and illnesses
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Protects families from malaria.
Short term contraceptives
This metric is no longer tracked.Totals By Year
Population(s) Served
People with diseases and illnesses, People with HIV/AIDS
Related Program
Global Health Organization
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
These include: condoms, emergency contraception, oral contraception, injectible contraception, and cycle beads. Prevents transmission of HIV and other STIs.
diarrhea treatment kits distributed
This metric is no longer tracked.Totals By Year
Population(s) Served
Infants and toddlers, People with diseases and illnesses
Related Program
Global Health Organization
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Saving children's lives by reducing the severity and duration of diarrheal disease.
courses of directly observed tuberculosis therapy distributed
This metric is no longer tracked.Totals By Year
Population(s) Served
People with diseases and illnesses, People with HIV/AIDS
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Saving lives by treating tuberculosis
pre-packaged antibiotics distributed
This metric is no longer tracked.Totals By Year
Population(s) Served
People with diseases and illnesses
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Saving lives by treating pneumonia.
artemisenin-based combination therapy kits for malaria distributed
This metric is no longer tracked.Totals By Year
Population(s) Served
People with diseases and illnesses
Related Program
Global Health Organization
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Saving lives by treating malaria.
liters of water treated
This metric is no longer tracked.Totals By Year
Population(s) Served
People with diseases and illnesses
Related Program
Global Health Organization
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Using water treatment products.
years of healthy life
This metric is no longer tracked.Totals By Year
Related Program
Global Health Organization
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
also known as Disability Adjusted Life Years (DALYs), or healthy years of life added using our products and services.
Number of consumers reached with primary healthcare products and services, including family planning, malaria, HIV, TB, and sanitation services.
This metric is no longer tracked.Totals By Year
Related Program
Global Health Organization
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
PSI is a global health organization, dedicated to making it easier for all people to lead healthier lives and plan the families they desire. PSI's vision for the next decade is to see the healthcare consumer at the center of responsive health systems. PSI supports this vision by reimagining how to bring quality healthcare closer to those who need it most. PSI aims to make the 2030 Sustainable Development Goal of Universal Health Coverage a reality by working with government partners and others to transform the way healthcare is delivered and financed, placing more care and control in consumers' hands, revolutionizing the way that young people access contraception and improving access, equity, and efficiency in public and private primary healthcare networks.
What are the organization's key strategies for making this happen?
PSI is doubling down on its efforts to shape mixed health systems, shift policy and funding, and strengthen global capacity in advancing Consumer-Powered Healthcare. PSI is tailoring its role to the needs of a specific program or country, combining its experience as an implementing organization focused on delivering direct impact with its growing experience as a facilitating organization to enable the achievement of catalytic impact.
What are the organization's capabilities for doing this?
Shaping Mixed Health Systems that have integrated mix of public and private stakeholders contributing to the financing, delivery and regulation of healthcare. To do so, PSI will:
1. Elevate consumer market insights to decision-makers.
2. Facilitate integrated quality-care networks.
3. Digitize engagement and health systems coordination.
Shift Policy and Funding towards stronger, more integrated mixed health systems that meet consumers where they are. To do so, PSI will:
1. Maximize sustainability through blended finance models.
2. Influence and operationalize policy reform towards Consumer-Powered Healthcare.
3. Expand the self-care movement.
Strengthen Global Capacity for PSI, partners, and the system to advance Consumer-Powered Healthcare. To do so, PSI will:
1. Grow diverse, innovative, high-performing teams to drive systems change.
2. Foster and scale technical and operational excellence.
3. Leverage diverse partnerships.
What have they accomplished so far and what's next?
PSI proudly acts at scale. In 40+ countries across Asia, Africa, and Latin America, PSI's work continued in advocacy, capacity building, commodity security, COVID-19 prevention, demand creation, quality assurance, and service delivery. From 2018-to-2020, PSI reached 24.8 million individuals with health interventions in the areas of Family Planning, HIV, Malaria, and Sanitation.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
The challenge is turning feedback into key actionable insights that are elevated to decision makers.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Population Services International
Board of directorsas of 09/08/2023
Carolyn Brehm
Brehm Global Ventures LLC
Rehana Ahmed
Greenstar Social Marketing Pakistan
Kofi Amoo-Gottfried
Doordash
Beverly Winikoff
Gynuity Health Projects
Carolyn Brehm
Brehm Global Ventures, LLC
Maureen Erasmus
Bain & Co
Byron Pollitt
Visa, Inc. (Retired)
Martin Schneider
Fine Capital Partners
Mike Joubert
The Billybo Group
Tariro Makadzange
Gilead
Marisa Bass
CLEAR
Dr. Jotham Musinguzi
Uganda National Population Council, Ministry of Finance
Dr. English Sall
Cymantix
Dr. Ana Langer
Harvard T.J. Chan School of Public Health
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 09/08/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
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