Asheville Area Habitat for Humanity
Building strength, stability & self-reliance through shelter.
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Homeownership
Asheville Area Habitat builds simple, affordable, energy-efficient 2, 3 and 4-bedroom houses that are sold to qualifying buyers who repay a 30-year mortgage (serviced by Habitat). Applicants must qualify based on Residency Status, Need, Ability to Pay, and Willingness to Partner.
Home Repair
Our Home Repair program addresses the home repair needs of eligible, low-income Buncombe County homeowners. Our goal is to help people live better and longer in their own homes.
Where we work
Awards
Largest builder of Green Built certified homes in NC 2019
Green Built Alliance
Environmental Excellence Award 2019
Asheville Greenworks
Affiliations & memberships
Housing North Carolina Award for Carney Place neighborhood 2014
External reviews

Photos
Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
A world where everyone has a decent place to live.
What are the organization's key strategies for making this happen?
AAHH is dedicated to eliminating substandard housing locally and worldwide through constructing, rehabilitating and preserving homes; by advocating for fair and just housing policies; and by providing training and access to resources to help families improve their shelter conditions. We promote policies and systems that eliminate restraints contributing to poverty and poverty housing.
What are the organization's capabilities for doing this?
AAHH brings 34 years of construction expertise and a pool of over 2,000 volunteers. AAHH serves in the critical roles of mortgage originator, underwriting and providing loans and mortgages; a program provider, offering nearly 60 hours of Homebuyer Education teaching our homeowners the responsibilities of homeownership and encouraging their self-sufficiency; and financial counselor assisting homeowners in a financial crisis. All homeowners are qualified for our program by the NC Licensed Loan Originator on staff through an underwriting process that verifies homebuyers' incomes are between 30-70% of AMI and debt ratios are within established guidelines. Our homeowners complete at least 200 hours of “sweaty equity" and purchase new homes utilizing a 30-year, 0%-interest mortgage.
What have they accomplished so far and what's next?
Founded in 1983 as first Habitat affiliate in North Carolina, Asheville Area Habitat for Humanity (AAHH) has built and sold over 310 new homes to low-income homebuyers; Since the Home Repair Program launched in 2011, AAHH has completed critical home repairs for over 231 low-income homeowners. In February 2017, we celebrated our 35th Anniversary and 500 families served.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Asheville Area Habitat for Humanity serves households in Buncombe and Madison counties earning less than 80% of area median income through affordable homeownership and home repair programs. Our program participants include a high percentage of single female-headed households, older adults, people with disabilities, and BIPOC households.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups
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What significant change resulted from feedback?
Peer support coaches working with people leaving the criminal justice system pointed out that our method of assessing criminal background might be a barrier to some applicants, particularly applicants from "over-policed" communities. Program data showed a small number of applicants were being disqualified based on criminal background. Asheville Habitat's Homeowner Loan Committee and lending staff reviewed this issue and ultimately adapted the way criminal background was assessed in the application process.
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Asheville Area Habitat for Humanity
Board of directorsas of 09/29/2022
Mr. Kevin Click
Retired, Philip Morris International
Kevin Watson
Area Executive for WNC, Bank of North Carolina
Cassie Dillon
Retired, PBT Inc.
Tricia Franck
Retired, International Educator
Rebecca Lawton
Retired, Visa International
Joe Ward
SVP Regional Executive, First Bank
Elizabeth Sims
Owner, Elizabeth L Sims LLC
Melissa Banks
Habitat Global Village Trip leader
Mychal Bacoate
Loss Mitigation Specialist I & II, HomeTrust Bank
Rebecca Brothers
Community Outreach, Buncombe County Govt.
David English
Attorney, Roberts & Stevens
Spencer Hardaway
Pastor, Rock Hill Missionary Baptist Church
Leslie Hennessee
Manager, Community Action Opportunities
Rhonda McKenna
longtime Habitat volunteer
Brad Olson
Retired, Caterpillar
Karl Payton
Director / Enterprise Architecture, Salesforce.com
Steve Miller
President, GenSpan Inc.
Wes Wright
Sr. VP Govt/Not for Profit, Truist Bank
Brad Rice
Owner, Bellwether Design Build
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 09/27/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.