Ronald McDonald House of Chapel Hill, Inc.

Keeping Families Close

Chapel Hill, NC   |  http://www.rmhch.org

Mission

The mission of the Ronald McDonald House of Chapel Hill is to provide a "home-away-from-home" for families of seriously ill or injured children who must travel from across North Carolina and beyond for specialized medical care at area hospitals.

Ruling year info

1984

Executive Director

Heather Shanahan

Main address

101 Old Mason Farm Rd

Chapel Hill, NC 27517 USA

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Formerly known as

Carolina Pediatric-Family Center at Chapel Hill, Inc

EIN

56-1413188

NTEE code info

Family Services (P40)

Other Housing, Shelter N.E.C. (L99)

Health - General and Rehabilitative N.E.C. (E99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Ronald McDonald House of Chapel Hill is working to provide access to healthcare for children across the state of North Carolina and beyond. Access to healthcare is a need found in countless communities. Thousands of children and families travel across North Carolina and beyond each year to receive access to life saving treatments at UNC Hospitals. These diagnoses bring questions for each family of where to stay, how will they afford it, and so much more. These families are facing one of life’s most traumatic and trying circumstances, and RMH is working every day to address their needs and provide that crucial circle of support.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Ronald McDonald Family Room at NC Children's Hospital

The Ronald McDonald Family Room provides a calm and quiet space where families of in-patient pediatric families can go for a cup of coffee, a snack or light meal or simply a place to read and think.

Population(s) Served
Adults

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The RMH mission is encompassed in the burdens eased for our families. Once families arrive at the Ronald McDonald House of Chapel Hill, they are within a mile of the hospital—providing access to world class medical care that would otherwise be difficult to obtain. It is our goal to provide necessary support to our families and make each interaction, program, and service filled with love and hope. Last year, Ronald McDonald House Charities (RMHC—our global organization) saved families over $930 million in lodging and meals. An RMHC Global study done in 2012 showed that levels of parental anxiety, depression and stress were high among 2/3 of parents shortly after their child’s admission to the hospital and remained high in 38% of parents three months later. The need of families mentally, physically, and emotionally during this time is tremendous. The RMH model aims to help relieve this stress and anxiety for caregivers through our programs and services.

The Ronald McDonald House of Chapel Hill has a variety of strategies to ensure all families receive the best possible care. Our most recent strategic plan has included a new level of partnership with UNC Health, our partner hospital. With this strengthened partnership, our team has been able to determine the true need of families in hospital and in House. Working with hospital executives allows RMH to plan and strategize with the most up to date and effective information regarding our families and service.

Our capabilities come from a wide network and historic standing in the Chapel Hill community. After over 30 years of service, the Ronald McDonald House is extremely grateful for our support system that enables us to meet our goals and serve our families well. With the support of thousands of volunteers and donors, a dedicated board of directors, our hospital partners, and the community at large, we have found great strength and capability to achieve our goals.

So far, thousands of families have been able to remain together while their child received pediatric care at area hospitals. Thousands of meals served, loads of laundry done, toys given, and nights lodged. Next,

we are working every day to expand our services and goals. This year, we focused on food insecurity. Through distributing food at the hospital, at local clinics, and feeding our families in the House, we had the unique opportunity to take a historic component of our mission and grow it exponentially. Each year, the RMH team works to find new ways to better care for our families.

Financials

Ronald McDonald House of Chapel Hill, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Ronald McDonald House of Chapel Hill, Inc.

Board of directors
as of 3/19/2021
SOURCE: Self-reported by organization
Board chair

Dr. Matt Coward

UNC Health

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 01/11/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 01/11/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.