Make-A-Wish Central and Western North Carolina
Transform lives, one wish at a time.
Programs and results
What we aim to solve
When children are battling a critical illness, so much of normal childhood is taken away from them — it's exhausting, both emotionally and physically. A Wish is something that gives kids the opportunity to look outside their illness — it restores a sense of childhood back to the child and normalcy back to the family. Research shows, and physicians agree, wishes can help improve a child's quality of life and produce better health outcomes.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Volunteering
Volunteers are the heart and soul of the Make-A-Wish Foundation. Make-A-Wish chapters are always looking for volunteers to help in several areas, including wish granting, fund raising, and community outreach.
Giving
Donors can contribute online, by phone, or by mail. They can also donate frequent flier miles, or make a tribute or memorial donation in honor of someone.
Referring a Child
Requests for wishes come from medical professionals, parents or legal guardians, and the children themselves.
Partnering
There are many opportunities for companies to participate in meaningful and successful cause-related alliance programs with the Make-A-Wish Foundation
Wish Granting
Creating life-changing wishes for children with critical illnesses isn’t just the mission of Make-A-Wish; it’s what we strive for as an organization and, ultimately, what we do – every single day.
As a local 501(c)(3) nonprofit, Make-A-Wish® Central and Western North Carolina relies on the generous support of individuals, community groups, corporations, and foundations to grant more than 350 wishes per year (at an average cost of $6,000 per wish). We raise funds and grant wishes exclusively within a 51-county territory, spanning across the state from Alamance county westward. Every year – just in those counties – more than 430 children are diagnosed with a life-threatening medical condition.
A child can anticipate, describe, imagine, plan, and eventually rejoice in a wish. The process begins with a referral into the program. Then, once the child’s physician confirms medical eligibility, wish granting volunteers visit the child and help them determine their one true wish. Last, driven by the child’s creativity, the wish is granted - an experience that enriches not just the lives of the children and their families, but often an entire community.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of eligible clients who report having access to an adequate array of services and supports
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, People with diseases and illnesses
Related Program
Wish Granting
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Our chapter grants the wishes of hundreds of children, every year, who live in the 51 we serve. Your support goes directly to families right here in our local community.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our vision is to grant the wish of every eligible child - a goal that's born from the idea that a wish in an integral part of a child's treatment.
What are the organization's key strategies for making this happen?
Each wish requires an incredible amount of brainpower, creativity, time and generosity. So, our need is great in two key ways. First, we need resources to provide each wish. Second, there is a tremendous gap between the number of wishes we're granting today and the number of wishes we need to grant in the future to achieve our vision.
Make-A-Wish Central and Western North Carolina relies on charitable donations from individuals, corporate supporters, and Foundation partners who believe in our mission to grant the wish of every eligible child in our 51-county territory. And with hundreds of volunteers statewide, our network encourages communities and organizations to share in the power of a wish through donations of dollars, in-kind goods, and services so that each wish is customized and personalized for each wish child.
What are the organization's capabilities for doing this?
Make-A-Wish Central and Western North Carolina has a dedicated staff of 20 individuals who serve in varying program and development roles. In addition, hundreds of trained volunteers with wish granting and other capacities, including Board leadership, fundraising and event management, and other work that is vital to the organization.
What have they accomplished so far and what's next?
Each year since 1985, Make-A-Wish Central and Western North Carolina has granted more wishes than in the previous year. This accomplishment comes as a result of sizable investments in leadership, the development of key programs and resources, innovation, and a collaborative effort from chapter staff, volunteers, and partners in the community.
Additionally, we have realized the importance of staying abreast of changes in healthcare, technology and philanthropy, including the demand for reporting social impact. The results of our impact surveys demonstrate the degree to which wishes generate hope and optimism in our constituents. Wishes are a source of emotional strength for children; ninety percent of sampled wish parents indicate that their child's wish increased the child's ability to cope with illness. Parents also say that it brought normalcy back to their homes, reinforcing family ties for their fight against the child's illness. Health professionals use wishes as strategic tools to help their patients improve their quality of life and/or survive their illnesses. Additionally, they strongly believe that wishes have the power to influence the physical health of ailing children. Nearly all wish parents, volunteers and health professionals report increased gratitude, while about 9 out of 10 of those sampled report an increased sense of compassion and desire to give back or help someone else's family.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Make-A-Wish Central and Western North Carolina
Board of directorsas of 11/15/2022
Ms. Terri Zandhuis
Krispy Kreme
Term: 2021 -
Steve Baruch
MSC Industrial
Term: 2021 -
Matt Johnson (Vice Chair)
Truist Bank
Jeff Ross (Treasurer)
Red Ventures
Terri Zandhuis (Secretary)
Krispy Kreme
Steve Baruch
MSC Industrial
Christine Bolen, MD
St. Jude Affiliate Clinic at Novant Health Hemby Children’s Hospital
Angela Cummings
Ford Harrison
Tina Craft
Albemarle Corporation
Karl Doerre
Doerre Construction
Trent Haston
Andrew Roby, Inc.
Matt Johnson - Vice Chair
Truist Bank
George Jurch, III
Continental, North America
Sherry Latten
Latten & Associates, Inc.
Carolyn Roach
Jeld-Wen, Inc.
Mick Slattery
CompuCom
Peter Smul
Varda Partners
Amanda Stophel
Service Pros
Whitney Trout
Harris Teeter, Inc.
Glenn Tynan
Curtiss-Wright
Whitney Trout
Harris Teeter, Inc.
Matt Johnson - Vice Chair
Truist Bank
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data