PLATINUM2023

Onslow Community Outreach Inc.

Hope Changes Lives

Jacksonville, NC   |  www.onslowco.org

Mission

To be a helping hand for families and individuals by meeting the basic needs of vulnerable populations in Onslow County.

Ruling year info

1991

Principal Officer

Mr. Christopher Crooks

Main address

1210 Hargett St

Jacksonville, NC 28540 USA

Show more contact info

Formerly known as

Onslow Community Ministries

EIN

56-1705813

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Temporary Shelter For the Homeless (L41)

Health Treatment Facilities (Primarily Outpatient) (E30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Caring Community Clinic

The Caring Community Clinic provides free medical assistance to persons between the ages of 18 and 64 who earn 200% of the federal poverty level or less and reside in Onslow County, North Carolina.

Population(s) Served
Adults
Economically disadvantaged people

The Homeless Shelter is a temporary, emergency housing program. It operates seven days a week from 5:00 p.m. to 7:00 a.m. Sunday – Thursday and 6:00 p.m. to 8:00 a.m. Friday and Saturday. Location is at 1210 Hargett Street, Jacksonville, NC 28540.

Contact us at 910-238-4025.

In 2019, the program assisted 360 homeless persons, including 35% families and veterans. The shelter strives to meet the basic and immediate needs of individuals who are in housing crisis. Services include shelter, food, clothing, and counseling. Clients must commit to self- improvement activities.

Population(s) Served
Adults
Families
Economically disadvantaged people

Food insecurity is a defined reality for hundreds of thousands of hard working Americans who still cannot keep food on the table. Addressing hunger and malnutrition is the right thing to do and is a smart investment.

The Soup Kitchen is a vital resource toward helping Onslow County become a healthy, food secure community.

Activities are:

Lunch Meals
Mobile Soup Kitchen
Monthly Food Bank
Support to Church Food Pantries
The Soup Kitchen will help 1,700 persons this year. Volunteers contribute over 18,000 hours.

Population(s) Served
Adults
Children and youth
Economically disadvantaged people

Onslow Christmas Cheer has been helping Onslow families in need at Christmas since the 1970’s. Christmas Cheer is our community’s demonstration of a Caring Community.

Christmas Cheer offers Gifts for children who qualify, up to age 12. If resources are available, we try to help teenagers up to age 17. A food offering is provided to the entire household.

Christmas Cheer depends on the donations of the community.

Monetary Donations: We use funds given to us to purchase specific items that are needed to help the most children and their families. We have a great relationship with area merchants and get great deals that allow us to purchase a specific type of toy or food that may be needed, but which has not been donated. Please consider a donation this year as we will be able to turn it into assistance to the families. You can mail a donation to PO Box 4, Jacksonville NC 28541-0004 or select the Donate Button on the right hand side of the Onslow Community Outreach website.

Population(s) Served
Children and youth
Families
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of dental procedures performed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Adults

Related Program

Caring Community Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Related Program

Soup Kitchen

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of bed nights (nights spent in shelter)

This metric is no longer tracked.
Totals By Year
Related Program

Homeless Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Value of medical services provided

This metric is no longer tracked.
Totals By Year
Related Program

Caring Community Clinic

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Medical services reported in USD.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Founded in 1990, Onslow Community Outreach inspires caring and benevolence to change lives of vulnerable populations in Onslow County. Our purpose is fulfilled through a free clinic, soup kitchen, homeless shelter and Christmas Cheer program. A volunteer board of directors is responsible for organizational governance, setting policies and financial stewardship.
The goal of the Soup Kitchen is to meet alleviate food insecurity in our community, to end hunger for people of all ages, and to increase awareness of nutritional needs.
The goal of the Housing Support Center is to help families and individuals regain their self-sufficiency, to live in stable housing.
The goal of the Caring Community Clinic is for every person in the community to receive needed medical and dental care regardless of their financial situation.
The goal of Christmas Cheer is ensure each child in Onslow County wakes up on Christmas knowing someone cares about them.

The Soup Kitchen provides immediate food assistance daily through meals served at our facility. We provide mobile food distribution twice a week to reach more rural individuals with food insecurity. We also partner with other agencies to provide a monthly food pantry event in one of the largest food deserts in the community.

The Housing Support Center provides immediate shelter to a capacity of 46 persons daily. We have created a street outreach program to connect more individuals to services and participate in rapid rehousing assistant programs. Each participant in our program receives intensive case management to help them regain their self-sufficiency with dignity.

The Caring Community Clinic utilizes volunteer physicians and dentists to be a medical home for over 5,000 patients. No patient is charged for services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection

Financials

Onslow Community Outreach Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Onslow Community Outreach Inc.

Board of directors
as of 03/21/2023
SOURCE: Self-reported by organization
Board chair

Dr. Don Herring

no affiliation

Don Herring

Joan Bond

Gerald Brandon

Jane Choate

Carol Hurst-Long

Gail Normanly

Preston Taylor

Denice Furhman

Amanda Reopelle

Velvet Scoggins

Jessica Sosa

Michael Elder

April Dobbins

Cathy Wangrin

Gina Quinn

Deanna Trebil

Delores White

Everett Vaughn

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/11/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/11/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.