TIME OUT YOUTH
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Support Groups
Time Out Youth offers weekly support groups in addition to our Drop-In space. These groups are specifically designed to designed to address the unique needs and challenges that our LGBTQ Youth face.
Melanin and Magiq meets two Thursdays a month and provides space for LGBTQ youth of color. This discussion group focuses on the joys and challenges of life at the intersection of race, sexual orientation, gender identity, and gender expression.
Tea Time meets two Thursdays a month and provides space for transgender, non-binary, and youth exploring their gender identity. This discussion group allows youth to explore their thoughts and feelings around gender identity and gender expression.
Space Aces meets two Wednesdays a month on Discord for self-identified asexual, aromantic and other ace/aro identified youth. This discussion group explores complex and practical topics related to their orientation and their lived experiences.
Therapy
At Time Out Youth, we recognize that there are many barriers in place for LGBTQ+ youth and young adults to access safe and affirming mental health care. Our clinical team works ardently to eliminate these barriers and provide accessible support by offering free and confidential mental health services. These services are for LGBTQ+ community members, ages 13-24, and are offered both virtually and in person.
Our clinicians offer: individual therapy, romantic partner therapy, gender affirming case management (to include HRT and surgery support letters), life skills training, and group therapy support. Each clinician is sex-positive, kink positive, and is trained in trauma first aid as well as crisis intervention.
Housing & Supportive Services
The Centers housing department provides a full spectrum of care from targeted case management services to providing effective tools to obtain housing stability for LGBTQ youth ages 18-24. The program assists in providing information and referral services to assist households with locating, acquiring, financing, and maintaining housing in the Charlotte-Mecklenburg community.
The housing department offers support with on and off-site access to government assistance (e.g., SSI, SSDI, Medicaid, and Food and Nutrition Services) to address problems with food insecurity, mental health issues, and economic hardship. We also connect youth who are fleeing from domestic violence situations to access emergency shelter, legal support, and other community resources.
Community Engagement
Community LGBTQ+ 101 & Safe Zone Trainings:
The purpose of an LGBTQ+ 101 or Safe Zone Training is to create affirming and supportive climates through identifying and educating members of our community who are open to and supportive of all individuals regardless of sexual orientation, gender identity, or gender expression. We are able to tailor these trainings to meet the needs of your agency or business.
School Policy/Protocols Support:
Time Out Youth Center offers support for writing and implementing LGBTQ-inclusive school policies and protocols, with an emphasis on supporting transgender and gender expansive students. Areas of focus include non-discrimination and anti-bullying policies, dress codes, gay-straight alliance (GSA) clubs, prom/homecoming events, name/pronouns, gendered spaces (restrooms, locker rooms, field trips), and confidentiality.
Where we work
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of children served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Time Out Youth exists to:
1. Provide a safe environment for LGBTQ youth and their allies by fostering interaction, learning and affirmation.
2. Build our youth's self-concept to its fullest potential through uniquely targeted programming.
3. Offer diverse opportunities for group activities that are open to all and closed to none.
4. Promote awareness, understanding, acceptance and inclusion for LGBTQ youth.
What are the organization's key strategies for making this happen?
To achieve its goals, Time Out Youth provides a variety of programs and services, curated specifically by the youth it serves, including:
-Weekly Peer Support & Identity-Based Discussion Groups
-Individual, Family, and Couples Counseling
-Group, Music, Art, & Pet Therapy
-Online Groups through Discord & QChat
-Leadership Programs
-Drop-in Space
-Emergency Housing & Financial Assistance
-Host Home Program & Housing Case Management Services
-Social Activities: Prom, Dances, Prides
-Academic Scholarships
-Arts Programs
-LGBTQ Library
-Cyber Center
-Community Service Projects
-Community Safe Zone Trainings
-Advocacy Days
-Gay-Straight Alliance Support
-Professional Development Trainings
-Individual Consultations for educators & parents
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
-
What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
TIME OUT YOUTH
Board of directorsas of 03/26/2024
Katie Keels
Jeffrey Paul Wolff
Kathy Giannuzzi
McKinzey Sayers
Ashley Bodie
Erin Barbee
Annie Burquest
Abi Dandapani
Angel Diaz
Tim Gibson
Andrew Joyner
Cramer McMullen
Nick Makanski
Priya Phillips
Bryan Quick
Solita Royal
Richard Stevens
Travis Stevens
Kody Trimmers
Asia Washington
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 03/25/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.