CASA
Programs and results
What we aim to solve
The Raleigh-Durham-Chapel Hill area in North Carolina is growing rapidly. In Raleigh alone, nearly 80 people a day are moving to the city to take advantage of employment, health care, and educational opportunities. As the Triangle grows, more and more housing is priced out of reach of the most vulnerable among us - especially people living with disabilities, earning a very low wage. Over the past few years, we've seen an increase in the number of individuals and families experiencing homelessness, after decades of decline. For people who have past evictions, poor or no credit, and/or non-violent criminal backgrounds, the conventional rental market is inaccessible, leaving few safe and affordable options. CASA is working to serve this population - those earning between 0 and 50% of the area median income - and to support those tenants in their apartments so they never face homelessness again.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Supportive Housing Program
CASA operates specifically designated to serve people who live with disabilities, many of whom have experience homelessness.
Affordable rental housing development
CASA develops new apartment communities and purchases existing communities for rehabilitation in order to add affordable housing opportunities to our community.
CASA tenants pay just 30% of their income for housing. CASA receives financial support from Federal, State and local grants and funding, as well as donations from the public, to make this possible.
Workforce Housing Program
CASA develops and manages workforce housing – for individuals and families with low and moderate incomes. CASA’s workforce properties have minimum and maximum income restrictions.
Where we work
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Average number of service recipients per month
This metric is no longer tracked.Totals By Year
Population(s) Served
People with disabilities, Veterans, Families
Related Program
Supportive Housing Program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Statistics reflect the fiscal year, running from July 01-June 30.
Number of low-income units in market-rate neighborhood
This metric is no longer tracked.Totals By Year
Related Program
Affordable rental housing development
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Statistics reflect the fiscal year, running from July 01-June 30.
Number of households that obtain/retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Related Program
Supportive Housing Program
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Reflects the fiscal year, running from July 01-June 30.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goal is to provide more affordable housing opportunities in our community and to support each CASA tenant in their home, so they never face homelessness again. 28 years of experience has shown us that high-quality permanent supportive housing means success for our tenants and for our communities. Our dedication to high-quality housing provides nearly 500 households a place to call home, a neighborhood, a community and, most importantly, hope for the future. In addition to maintaining stable, high-quality housing for individuals and families across the Triangle region, CASA's strategic plan calls for continuing to add affordable rental units to serve our community's most financially vulnerable citizens.
What are the organization's key strategies for making this happen?
1. Strategically expand a well-managed portfolio of affordable housing, increasing the total number of units by 500 by 2025.
2. Implement efficient, cost-saving technology and increasing our internal capacity to serve more people.
3. Grow CASA's fundraising program to raise more than $1.2 million annually.
4. Develop and implement an asset management program, as many of our properties are aging.
5. Pursue diverse real estate development and funding opportunities to allow for ongoing growth to serve more people
What are the organization's capabilities for doing this?
CASA has successfully developed and managed affordable housing in North Carolina for 28 years. Our staff includes many decades of experience in Fair Housing Law, affordable housing development and LITC developments, property management and voucher administration, fundraising and real estate finance. CASA has developed and maintain long term partnerships with government entities to increase affordable housing stock in our community and with service providers who support our tenants once they have moved into their CASA apartments. We currently own and manage nearly 500 affordable units with a very low turnover rate and a reputation for excellence in our community.
What have they accomplished so far and what's next?
CASA has established itself as a well-respected provider of affordable housing units for over 500 individuals and families in three counties in North Carolina. However, we currently have over 1300 qualified individuals in our applicant pool, waiting for an affordable apartment. While people wait for a safe place to live that they can afford, they are often living in homeless shelters, in their cars, or on the streets. We believe that the solution to homelessness is housing. For the individuals and families currently living in CASA apartments, we believe we've accomplished a foundation for a brighter future and the chance to break the cycle of homelessness and poverty forever. For those on our waiting list, our work is not finished. We continue to seek community support to develop more affordable housing solutions and end homelessness for good.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
CASA
Board of directorsas of 01/02/2024
Sharonda Arnold Ocean
Ocean Behavioral Healthcare, LLC.
Term: 2022 - 2023
Keith Hull
Raleigh Neurology Assoc.
Rob Griffin
Tri Properties, Inc.
Steven Peden
Avison Young
Jennifer Johnson
UBC, Inc.
Casey Angel
Longfellow Real Estate Partners
Sheneque Brawley-Duncan
Consultant
Tina Konidaris
NFM Lending
Rebecca Joyner
Parker Poe
Levi Zsuppan
Truist Bank
Jean Gross
Chad Jemison
Bright Ideas Realty
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data