Housing, Shelter

CASA

Raleigh, NC   |  www.casanc.org

Mission

To provide access to stable, affordable housing for people who are homeless or at risk by developing and managing rental communities.

Ruling year info

1992

CEO

Mary Jean Seyda

COO

Mary Jean Seyda

Main address

P O Box 12545

Raleigh, NC 27605 USA

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Formerly known as

Community Alternatives for Supportive Abodes

EIN

56-1778714

Cause area (NTEE code) info

Housing Development, Construction, Management (L20)

Homeless Services/Centers (P85)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The Raleigh-Durham-Chapel Hill area in North Carolina is growing rapidly. In Raleigh alone, nearly 80 people a day are moving to the city to take advantage of employment, health care, and educational opportunities. As the Triangle grows, more and more housing is priced out of reach of the most vulnerable among us - especially people living with disabilities, earning a very low wage. Over the past few years, we've seen an increase in the number of individuals and families experiencing homelessness, after decades of decline. For people who have past evictions, poor or no credit, and/or non-violent criminal backgrounds, the conventional rental market is inaccessible, leaving few safe and affordable options. CASA is working to serve this population - those earning between 0 and 50% of the area median income - and to support those tenants in their apartments so they never face homelessness again.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Supportive Housing Program

CASA operates specifically designated to serve people who live with disabilities, many of whom have experience homelessness.

Population(s) Served
People with disabilities
Veterans

CASA develops new apartment communities and purchases existing communities for rehabilitation in order to add affordable housing opportunities to our community. CASA tenants pay just 30% of their income for housing. CASA receives financial support from Federal, State and local grants and funding, as well as donations from the public, to make this possible.

Population(s) Served
People with disabilities
Economically disadvantaged, low-income, and poor people

CASA develops and manages workforce housing – for individuals and families with low and moderate incomes. CASA’s workforce properties have minimum and maximum income restrictions.

Population(s) Served
Adults

Where we work

Charting impact

SOURCE: Self-reported by organization

Five powerful questions that require reflection about what really matters - results.

What is the organization aiming to accomplish?

Our goal is to provide more affordable housing opportunities in our community and to support each CASA tenant in their home, so they never face homelessness again. 28 years of experience has shown us that high-quality permanent supportive housing means success for our tenants and for our communities. Our dedication to high-quality housing provides nearly 500 households a place to call home, a neighborhood, a community and, most importantly, hope for the future. In addition to maintaining stable, high-quality housing for individuals and families across the Triangle region, CASA's strategic plan calls for continuing to add affordable rental units to serve our community's most financially vulnerable citizens.

1. Strategically expand a well-managed portfolio of affordable housing, increasing the total number of units by 500 by 2025. 2. Implement efficient, cost-saving technology and increasing our internal capacity to serve more people. 3. Grow CASA's fundraising program to raise more than $1.2 million annually. 4. Develop and implement an asset management program, as many of our properties are aging. 5. Pursue diverse real estate development and funding opportunities to allow for ongoing growth to serve more people

CASA has successfully developed and managed affordable housing in North Carolina for 28 years. Our staff includes many decades of experience in Fair Housing Law, affordable housing development and LITC developments, property management and voucher administration, fundraising and real estate finance. CASA has developed and maintain long term partnerships with government entities to increase affordable housing stock in our community and with service providers who support our tenants once they have moved into their CASA apartments. We currently own and manage nearly 500 affordable units with a very low turnover rate and a reputation for excellence in our community.

CASA is successful when our tenants are successful. We believe that CASA's progress can be seen in the improved quality of life for our tenants. Anecdotally, we know that CASA tenants experience improvements in health, self-esteem, and financial security when they move into their CASA apartment. We believe we are making progress for individual households and future generations every time a tenant successfully renews his or her lease for another year. Progress in the reduction of homelessness rates in our community is our ultimate measure. We are encouraged, for example, in the dramatic reduction in veteran homelessness in our communities and believe that we will continue to see progress in other areas as we provide more affordable housing opportunities.

CASA has established itself as a well-respected provider of affordable housing units for over 500 individuals and families in three counties in North Carolina. However, we currently have over 1300 qualified individuals in our applicant pool, waiting for an affordable apartment. While people wait for a safe place to live that they can afford, they are often living in homeless shelters, in their cars, or on the streets. We believe that the solution to homelessness is housing. For the individuals and families currently living in CASA apartments, we believe we've accomplished a foundation for a brighter future and the chance to break the cycle of homelessness and poverty forever. For those on our waiting list, our work is not finished. We continue to seek community support to develop more affordable housing solutions and end homelessness for good.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is the organization collecting feedback?

    We regularly collect feedback through: paper surveys, focus groups or interviews (by phone or in person), case management notes, community meetings/town halls.

  • How is the organization using feedback?

    We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to strengthen relationships with the people we serve.

  • With whom is the organization sharing feedback?

    We share feedback with: our staff, our board, our funders, our community partners.

  • What challenges does the organization face when collecting feedback?

    It is difficult to: it is difficult to get the people we serve to respond to requests for feedback.

Financials

CASA
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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CASA

Board of directors
as of 3/31/2020
SOURCE: Self-reported by organization
Board chair

Rob Griffin

Tri Properties Inc.

Term: 2015 - 2017

Keith Hull

Raleigh Neurology Assoc.

Tim Morgan

Evergreen Construction

Rob Griffin

Tri Properties, Inc.

David Baker

Law Office of David K Baker

Sylvia Jurgensen

Wells Fargo

Nancye Bryan

Community Advocate

Vernessa Roberts

Raleigh Chamber of Commerce

Eugene Nicholas

Eugene Nicholas, CPA

Carol Blue

JD Beam, Inc.

Stewart Witzeman

Consultant

Rebecca Joyner

Parker Poe

Steven Peden

Avison Young

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Keywords

disabilities, supportive housing, mental health, supportive living, homeless, affordable housing